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Net-Metering and Subsidy File Tracking for Solar Installers

Every net-metering or subsidy application is a file with its own steps. The system lists the documents sent, the office holding the file and the next action, so none waits unseen.

Steps tracked for each file

The steps differ by DISCOM and by scheme, so the step list is set up with you. A typical file passes through the points below.

Application and documents

The date the application was made, the documents attached and any query raised by the office are recorded against the customer.

Feasibility and inspection

The dates of the DISCOM’s visits, the officer who attended and the outcome are noted, along with any correction asked for.

Meter and synchronisation

The meter change, the date the plant was connected and the reading at that point are kept with the file.

Subsidy claim

Where a subsidy scheme applies, the claim status and the papers sent are recorded. Receipt is noted when the customer reports it.

Who is holding the file

A file can be with the customer, the installer, the DISCOM or a portal. The list sorts by that holder, so the paperwork clerk knows whom to chase. A file that has not moved for a while is flagged.

Link to the job

The paperwork file belongs to the job. Commissioning and the final invoice can both depend on the connection date, and the team sees that dependency on one screen.

What file tracking does not do

  • It does not submit applications on any government portal. Your team still does that.
  • Rules, timelines and subsidy terms are the DISCOM’s and the scheme’s, and they change.
  • Which steps and papers apply to your area is confirmed with you during scoping.
  • A subsidy amount is not calculated or promised by the system.
FAQ

Frequently asked questions

Does it connect to the DISCOM’s portal?

No. Files are updated by your team. Any link to a portal is assessed during scoping, since portals vary and may not allow it.

Can steps be changed when a scheme changes?

Yes. Our team edits the step list on request, and files already open keep the steps they began with.

Can the customer be told when the meter is changed?

Yes. A WhatsApp or SMS message can go out when a step closes, with wording you approve.

Does it work for off-grid plants?

Those jobs have no net-metering file. The step list is set per plant type, so an off-grid job skips these steps.

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