Software Solutions for Washing Machine Dealers Online
A washing machine has to be levelled, connected to water and drained before it works. Dealers selling online need top-load and front-load filters and an installation kit sold with the machine. A fitter visit with a demo must be booked, and warranty terms differ for the drum, the motor and the body.
Book the plumbing visit with the sale and record the machine’s warranty from day one.
A washing machine arrives with transit fittings that must be removed, and it needs a tap, an outlet and a level floor. Most buyers cannot do this themselves.
Appliance dealers selling washers
A showroom lists semi-automatic, top-load and front-load machines and sends a fitter with each delivery.
Brand stores
A maker sells direct and relies on its service partners to install, demonstrate and record the warranty.
The workflow for washing machines.
- 1
Choose by load type and capacity
Buyers filter by top or front load, drum capacity in kilograms and spin speed, and read the water and power needs.
- 2
Accessories in the basket
An inlet hose, a stand or a stabiliser is offered with the machine, each counted as stock.
- 3
Fitter visit booked at checkout
A visit is chosen for the delivery day, with a note on the tap and drain position.
- 4
Install and demo
The fitter removes transit fittings, levels the machine, connects it and runs a short cycle with the buyer watching.
- 5
Warranty by part
Cover for the body, motor and drum starts from the demo date and is saved against the serial.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Load type and capacity as filter fields
- Installation accessories linked to the machines that need them
- Site notes on water and drain captured before the fitter arrives
- Demo and acceptance recorded at handover
What we would build for washing machines.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- Showroom serial stock and warranty records, once the scope of the link is agreed
- A payments partner whose refund and chargeback process fits your return policy
- Weight and volume slabs taken from the rate cards you hold
How the work runs, and what we need from you.
What you provide
- Models with their water, power and installation needs
- The accessories you sell with each machine
- How your fitters are scheduled and paid
Link machines to kits
We list which hose, stand or stabiliser each machine takes.
Test the site-note step
A few orders run through the site-note and visit flow to see whether fitters get what they need.
What you receive.
- Specification fields for washing machines
- Accessory links and a kit offer at checkout
- A fitter visit and demo record
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Delivered machines still unconnected after a stated number of days
- Visits repeated because an accessory was missing
Selling at home and abroad.
Water pressure, plug types and drain arrangements differ between countries and building types. The catalogue keeps the model variant sold in each market, and the warranty wording is whatever the maker publishes for it.
The wider requirements for home appliances are on the Home Appliances page.
Related subcategories.
Home Appliance E-commerce & Showroom Management Software
Existing product, extended
An existing GullySystem product for appliance showrooms already holds serial stock, warranty, exchange, finance cases and fitting visits. A storefront is then built around it.
Accessory links, visit booking and part-wise warranty are covered by the appliance product and the category store without a separate system.
Read about the softwareExisting GullySystem products that apply
Related services
Selling in a shop as well?
Questions about washing machines e-commerce.
Can the store check the buyer’s water pressure?
No. It can ask for notes on the tap and drain. A fitter’s visit confirms what the site allows.
Does the fitter belong to the dealer?
That is set up either way. The software books a dealer’s own fitter or a brand partner’s visit.
Does it record the extended cover that the buyer pays for?
Yes. Any paid cover is saved with the serial and its start date.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private