Software Solutions for Rug and Carpet Sellers
Rugs vary by size, pile, weave and colour, and handknotted pieces are each unique. Buyers worry about colour, feel and fit, and rolled parcels are heavy. Sellers online need a size matrix, swatches, custom sizing and honest return rules for a floor-covering that has been laid.
Hold every size, pile and weave, and ship rolled rugs at the right weight.
A rug the buyer sees in a photograph is read against a floor she cannot bring to the screen. Size, pile height and a true colour swatch settle most doubts.
Machine-made rug sellers
A seller holds standard sizes of a design and ships them from a central stock.
Handknotted and artisan rugs
Each rug is one of a kind and listed with its own photographs and dimensions.
Showrooms with an online range
A rug showroom lists part of its floor stock and takes enquiries for the rest.
The workflow for rugs.
- 1
Design with size matrix
A design is listed with every size it is woven in, each carrying separate stock and pricing.
- 2
Swatch and sample orders
Before committing to the rug, the shopper requests a small swatch to hold against the floor.
- 3
Custom size request
A runner or an odd room needs a made size, which is quoted against the weaver’s rate.
- 4
Rolling and dispatch
The rug is rolled, wrapped and weighed, and a heavy roll goes by a carrier that takes long parcels.
- 5
Trial and return
A buyer who has not used the rug can return it within the stated period, and it is inspected before restocking.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Dimensions, pile height and material held as fields
- Single-piece stock for handknotted rugs
- Swatch requests recorded against the buyer
- Roll length and weight for carriers
What we would build for rugs.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- Showroom stock by piece, linked within an agreed scope
- Carriers that accept long rolled parcels
- Checkout for higher order values
How the work runs, and what we need from you.
What you provide
- Your design list with sizes
- Which rugs are unique and which are repeatable
- Your trial and return terms
Separate unique and repeat stock
The two behave differently, so we set them up as different kinds of item first.
Test swatch flow
Swatch requests are tried with a few designs to see how many turn into orders.
What you receive.
- A size matrix for repeat designs
- One-of-a-kind rug records
- Swatch and trial-return flows
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Rugs returned for colour mismatch
- Swatch requests that led to an order
Selling at home and abroad.
Buyers abroad may think in feet or metres and expect trade names for weaves. Rug sizes and shipping charges can be shown in both systems. Duty on carpets differs by country, so the carrier gives the figure for each destination.
The wider requirements for home décor are on the Home Décor page.
Related subcategories.
Home Décor E-commerce & Catalogue Management Software
Configured implementation
The storefront, option rules and order flows sit on a hosted store platform that is picked once your needs are known. The platform itself is left unnamed. A GullySystem furniture showroom product exists and can hold floor stock where the shop also sells furniture.
Size matrices, unique pieces and swatches are handled by the category catalogue and reservation rules.
Read about the softwareExisting GullySystem products that apply
Related services
Selling in a shop as well?
Questions about rugs e-commerce.
Can we list handknotted rugs that exist only once?
Yes. Each piece is a single item with its own photographs and size, reserved for one buyer at a time.
Can we offer a made-to-size rug?
Yes, through a quotation. The weaver’s capacity and the price are decided on your side before the buyer pays.
Can returns be refused after use?
Your policy can state that. The software records the reason and the inspection result, and it applies the rule you set.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private