Software Solutions for Industrial Machinery Suppliers
Industrial machinery is sold as a model with options, a maker’s lead time and stage payments. The buyer’s engineers must agree the configuration before an order is placed. Suppliers need quotations that cannot include impossible combinations, order tracking through the maker, and an installed-base record for later spares and service.
Configure the machine, quote its options and follow it to commissioning.
A machine order is a long conversation with a short list at the end. The list has to be exact, because the maker builds from it.
Dealers and sales agents
A dealer represents makers in a region, quotes machines and handles installation and service locally.
Importers
An importer brings machines in, quotes them with duties and freight, and supports them afterwards.
The workflow for machinery.
- 1
Technical discussion
The engineer and buyer settle the job, the throughput and the space available.
- 2
Configuration and quote
A model and options are chosen, checked against known rules and priced with delivery and payment stages.
- 3
Order and maker confirmation
The order goes to the maker, who confirms a delivery estimate that is recorded against it.
- 4
Arrival and installation
The machine arrives, installation is scheduled once the site is ready, and commissioning is done.
- 5
Acceptance and installed base
The buyer signs acceptance, and the machine’s serial and configuration go on the register for service and spares.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Option rules and exclusions held as data
- Maker confirmations and date changes recorded against the order
- A serial-wise installed-base record with configuration
What we would build for machinery.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- Maker order systems, where they allow data exchange; otherwise by file
- GullySystem’s spares-ordering route for the same customers
- Your ledger package, updated from an exported file
How the work runs, and what we need from you.
What you provide
- Your models, options and the rules between them
- A few recent quotes with their final configuration
- How you track an order with the maker today
Capture the rules
Your engineers write down which options exclude which. The configurator is only as good as these rules, so they are reviewed line by line.
Prove it on past quotes
The configurator is checked against several recent quotes, to see that it would have caught every problem.
What you receive.
- A configurator and quotation flow
- An order tracker with date history
- An installed-base register
- Practice sessions for engineers and project staff
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Orders rejected by the maker for an invalid option set
- Machines sold with no register entry
Selling at home and abroad.
Machines sold abroad face different electrical supplies, safety markings and import procedures. Your adviser and forwarder confirm the position, and the order stores the variant and documents decided.
The wider requirements for industrial equipment & supplies are on the Industrial Equipment & Supplies page.
Related subcategories.
Industrial Machinery E-commerce & Configuration Software
Custom software solution
Nothing in GullySystem’s range configures, quotes and tracks industrial machines, so the code is written fresh for the supplier. The trade-ordering software can still carry spares and consumables sold to the same customers.
Read about the softwareExisting GullySystem products that apply
Related services
Selling in a shop as well?
Questions about machinery e-commerce.
Does it design the machine?
No. It stores the options and rules your engineers define, and prevents quotes that break them.
Can the maker’s own system be linked?
Only where the maker provides a way to exchange data. Otherwise orders and confirmations are exchanged by file.
Does it handle spares for older machines?
Yes, once the machine is on the register. Older sales can be entered in batches.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private