Software Solutions for Testing Instrument Suppliers
Testing instruments such as meters, analysers and gauges are sold on range and accuracy. Their readings are only trusted while a calibration certificate is current. Suppliers need specification fields, accessories, serial-wise certificates, due-date reminders and a route for recalibration and repair requests.
Sell the instrument, then keep its calibration history by serial.
A meter that is out of calibration is worse than no meter, because it still displays a number that looks right and gets copied into a report. How recently it was checked counts for as much as the meter does.
Instrument dealers
A dealer sells meters, analysers and gauges from several makers to labs and plants and arranges recalibration.
Makers with a service lab
A maker sells its own instruments and recalibrates them in its workshop, with certificates issued from there.
The workflow for testing instruments.
- 1
Matching the measurement
The buyer states what is measured, the range and accuracy needed, and the instruments are shortlisted.
- 2
Accessories and probes
Probes, cables and licences are added from the list linked to the model.
- 3
Delivery with certificate
The instrument ships with its calibration certificate, stored against the serial.
- 4
Due-date reminder
The owner is reminded before the certificate expires.
- 5
Recalibration and return
The instrument is collected, calibrated, returned and its new certificate stored.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Range, accuracy and resolution fields on each model
- Certificates stored by serial with issuer and due date
- Reminders and a worklist for recalibration
What we would build for testing instruments.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- Calibration labs, where certificates can be received in a usable form
- The existing dealer-order software, for accessory sales
- Pay-by-card checkout for a single reagent order
How the work runs, and what we need from you.
What you provide
- Your models with specifications and accessories
- Certificates already issued, as far as they exist
- How recalibration runs now
Serial first
Instruments and certificates are entered by serial before reminders are switched on, so the first reminder a customer receives is a correct one.
Reminders next
Reminders are tried on one customer’s instruments before wider use.
What you receive.
- A specification catalogue with accessories
- A serial-wise certificate register
- A reminder and recalibration flow
- Practice sessions for advisers and coordinators
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Instruments used past their due date
- Accessories returned as the wrong model
Selling at home and abroad.
Calibration standards, accepted labs and certificate formats differ between countries. Expectations vary by country. Your adviser sets them, and the system keeps the certificates you hold.
The wider requirements for laboratory & scientific supplies are on the Laboratory & Scientific Supplies page.
Related subcategories.
Testing Instruments E-commerce & Calibration Record Software
Custom software solution
Nothing in GullySystem’s range keeps calibration histories by instrument serial with recalibration scheduling, so this is written for you. The dealer-order software could still carry consumable and accessory sales.
Read about the softwareExisting GullySystem products that apply
Related services
Questions about testing instruments e-commerce.
Does it calibrate or verify certificates?
No. It stores what labs issue and flags due dates. A qualified person judges results.
Can a customer see all its instruments?
Yes. After sign-in it sees its own instruments, certificates and due dates, and no one else’s.
Can reminders be sent by WhatsApp?
Yes, if you hold a WhatsApp Business account and the customer has agreed to messages. Email is the usual default. Email is the usual default.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private