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GullySystem
E-commerce software · Custom software solution

Smart Lock E-commerce & Fitting Management Software

This solution gathers door details at checkout, matches them to models that fit, creates a fitting job for each order and records the handover of keys and codes. It also tracks spares, batteries and warranty by serial. It is written for lock sellers who fit what they sell.

Discuss your requirementThe business view

Product status

Custom software solution, built to your requirements

No existing GullySystem product sells locks with a door check and fitting job attached, so the software would be custom. The installer’s side can use an existing field-service product where it suits.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The order is not the end of the sale. A lock counts as sold when it is fitted, tested and handed over, so the system keeps the order open until the job closes.

It does not control locks or store door codes. It records the door, the product, the visit and who received the keys.

  • Fitting coordinators
  • Fitters
  • Support agents
  • Builders and housing managers
  • Owners
Modules

What is in the system.

Door questionnaire

Answers about the door matched to models that fit, with a flag where none do.

Fitting jobs

A job for each order with a slot, a fitter and a completion note.

Handover log

Keys, cards and code handover recorded with the receiver’s name.

Bulk door orders

Orders for a building listed by door, with locks keyed or coded alike.

Workflows

How the work runs through it.

Check, fit and hand over

A buyer answers the door questions, books a visit, has the lock fitted and signs for the keys, after which the order closes.

Building project

A housing manager lists doors by flat, the supplier confirms models and the fitting is scheduled block by block.

Catalogue and product data

What each product record holds.

Door fit data

Door thickness range, handing, material and existing lock type for each model.

Credentials

Keys, cards, fingerprints and codes supported by each model.

Spares

Batteries, keys and fixing sets that each point to the models they suit.

Pricing and order rules

How prices and orders are set.

Product and fitting

Price of the lock and the fitting fee shown separately.

Bulk rates

Rates for orders of many doors, set per builder.

Revisit charges

A second visit after a failed fit is priced by a rule you choose.

Stock and fulfilment

From stock to the doorstep.

Where the box goes

A lock is sent to the buyer or to the fitter, and its location is shown on the job.

Serial at fitting

The fitter records the serial and address, which starts warranty.

Spares stock

Keys and batteries held separately from locks.

Payments, returns and refunds

Taking money and giving it back.

Payment

Lock and fitting paid together, with a part payment held until the job closes if you choose.

Return after a failed fit

A lock that cannot be fitted returns to stock with the reason noted.

Admin controls and reporting

What the team can see and change.

Fitting load

Jobs by fitter, area and week.

Failed fits

Failed visits grouped by door type and model.

Integrations

What it connects to, and on what terms.

Field-service tools

Jobs can pass to a fitter’s own tool, after its interface is reviewed.

Notifications

Reminders go out by email, and WhatsApp can be added later.

Showroom stock

Can share stock with a shop that sells the same locks.

Deployment

How it is set up and run.

Written for the seller

Hosted on our managed servers, or deployed into a cloud account owned by the seller.

Phased

One city and a few models first, then more areas.

Customisation boundaries

What can change, and where the edge is.

What can change

Door questions, job stages and handover steps follow your practice.

Where the edge is

Lock firmware, remote control and credentials stay with the maker’s system.

Migration and training

Moving over and getting people ready.

Existing installs

Past fittings and serials are loaded from your records so spares and warranty work from day one.

Training

Fitters and coordinators practise the job and handover steps on sample orders.

Support scope

What support covers.

Scope

Hours, contacts and covered fixes are written into the agreement.

Outside scope

Additional cities, new product lines or larger changes are priced as separate work.

More in Smart Home & Security

Related solutions.

Existing products

What already exists.

Electronics and Appliance Retail Software

Serial-number stock, warranty and service records, finance schemes, exchanges and billing for electronics and appliance dealers.

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CCTV and Security System Installer Software

Site surveys, quotations, camera and device records, installation jobs, AMC visits and billing for CCTV installers.

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Wholesale and B2B Ordering Software

A price-list ordering portal for dealers and retailers, wired to stock, credit limits and dispatch.

Learn more
Services

How it gets built.

For the business side, see Software solutions for smart locks e-commerce.

Common questions

Questions about this solution.

Does a finished product exist for lock sellers?

No. It is custom software for the seller, not an off-the-shelf package.

Can it work without a fitting service?

Yes. The fitting job can be switched off and the door check kept, so the buyer fits the lock alone.

Will fitters see jobs on a mobile?

Yes, through a mobile view of the job. Working without a signal would be scoped separately after we discuss site conditions.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
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