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GullySystem
Retail · Gift Shop Management Software

One system for gift stock, personalised orders, hampers, cards and parcels.

Manage gift shop stock by occasion, counter sales, personalised orders, hampers, gift cards, maker consignment and parcels in one system. Each personalised item carries its wording and due time from the counter to the print bench, and each hamper carries the stock of its parts. Staff see the same record at the till and in the back room.

  • Item list, occasions and hamper recipes entered the way you sell
  • Gift card balances and open orders brought across
  • Print bench job types and wrapping charges set with your staff

Gift shops run counter sales, personalised orders, hampers, gift cards and maker consignment in Gift Shop Management Software, which GullySystem configures for the shop. Items are tagged by occasion, and each personalised job carries its wording, approval and due time. Hampers draw stock from their parts. Parcels are packed from the order with a card message and a courier booking.

Where it breaks today

What goes wrong before the software.

Seasonal stock outlives its season

Lines bought for one festival or graduation week carry no end date, so markdown comes late. Unsold boxes are found in a back room long after the occasion has passed.

Personal wording is written on a pad

A name for a mug or a date for engraved glass is noted at the counter and typed again at the bench. Each retyping is a place for a spelling error to enter.

Hampers sell parts that are already gone

A hamper is promised on the day it is ordered, yet the candle inside was sold at the till that morning. The shortage is discovered while packing.

Gift card balances sit with one till

A card redeemed in part at one counter cannot be checked at another, and expiry dates are tracked by hand. Lost cards are hard to block.

Consignment pieces are settled late

Makers leave pottery, cards and candles on the shelf and ask what sold. The answer comes from counting the shelf and reading the till roll.

Parcels leave without the right card

A message for the recipient is taken over the phone and copied onto a card by hand. The card goes into the wrong box when three parcels are packed together.

How it runs

How the work flows through it, step by step.

  1. 1

    Receiving and tagging

    Stock arrives from import suppliers and local makers. Every parcel is opened beside its delivery note, and each piece gets a price label plus tags for birthdays, weddings or festivals.

  2. 2

    Sale at the counter

    The item is scanned, a gift receipt is offered and wrapping is added as a charge. If the customer wants a name or date on it, a personalisation job is opened at the same moment.

  3. 3

    Approval and bench

    The wording is shown to the customer for approval. The job then reaches the print or engraving bench with its due time, and the sale shows it as pending.

  4. 4

    Hamper and parcel packing

    A hamper is built from its parts and its stock is taken from each. Parcels are packed from the order with the card message, and the courier booking is noted.

  5. 5

    Cards and consignment

    Gift cards are issued and redeemed against numbered records. Consignment sales are added to each maker’s statement as they happen.

  6. 6

    Season close

    At season end the slow lines are marked down and listed for the next buying plan. Makers’ unsold pieces are listed for collection.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Counter sales and gift receipts

Scan or search items, add wrapping, take payment in the modes you accept and print a receipt with the price hidden for the recipient. Held bills let one customer shop while another is served.

Item list with occasion tags

One record per item holds its supplier, cost, selling price, variants such as colour and size, and the occasions it sells for. Breakable and perishable flags guide how it is handled.

Labels and barcodes

Print shelf labels and price tags for new stock, with a code the counter scans. Re-labelling after a markdown is a short job, not a walk round the shop.

Stock by shelf and back room

Track pieces on display, in the back room and held for orders. A count of one display bay can be matched to the system without closing the shop.

Personalised and phone orders

Capture wording, font choice, date and recipient. The customer approves a proof, and the order carries its due time through the print bench, wrapping and collection or dispatch.

Hampers and bundles

Define a hamper recipe of baskets, ribbons and shelf items. Once a hamper is sold, each basket, ribbon and item is held back from the shelf. If one piece has run out, the clerk sees a warning before confirming the order.

Gift cards and loyalty

Issue numbered cards, accept part redemption and show the balance on every receipt. Regular customers collect points that are redeemed at the counter.

Maker consignment and buying

Hold a record per maker with the pieces left, sold and owed. Purchase orders to import suppliers are raised from reorder levels and checked at receipt.

Parcels and courier booking

Pack each order with its card message and delivery date. Courier details and tracking references are kept on the order, so the recipient’s enquiry is answered quickly.

Exchanges and gift returns

Take back an item against a gift receipt and issue a credit note or exchange. Damaged returns are written off separately from items that go back on the shelf.

Seasonal markdown planner

List lines by occasion with stock left and days remaining. Markdown dates are set per line, and the results feed next year’s buying.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Point of Sale Billing

    Items are scanned, wrapping is added as a charge, and a receipt without the price goes in the bag for the recipient.

  • Product Management

    Every candle, frame and mug has one record with colour variants, supplier and the occasions it sells for, so buying follows what sold.

  • Barcodes and Labels

    Shelf tags and price labels print for new stock and again after a markdown, each carrying a code the counter reads.

  • Stock Tracking and Alerts

    Pieces on display, in the back room and held for orders are counted separately, and a low frame or ribbon raises a reorder alert.

  • Order Management

    An order keeps the engraved wording, the proof the customer approved and the due time, from the counter through the bench to collection.

  • Loyalty and Offers

    A numbered card holds a value that any counter can redeem in part, and returning customers earn points on each purchase.

  • Vendor Management

    Each local maker has a record of pieces left, pieces sold and money owed, beside the import suppliers the shop orders from.

  • Shipping Integration for Order Fulfillment

    A packed parcel gets a courier booking and a tracking reference stored on the order, ready to answer when the recipient asks.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For owners

Owners read sales by occasion, slow lines close to markdown, hamper margins and the balance owed to each maker.

For counter staff

Sell, wrap, open personalisation jobs and issue or redeem gift cards. Check whether a hamper can be built before promising it.

For bench staff

Work through the day’s approved jobs in due-time order. Mark each item ready so the counter can call the customer.

For buyers

Plan orders from last season’s sales, raise purchase orders to suppliers and record what makers have left on consignment.

For packers and dispatch

Pack parcels with the right card message, book the courier and mark each order as sent.

Reports

The numbers the owner asks for.

  • Sales and margin by occasion and by item group
  • Personalised jobs due, late and awaiting approval
  • Hampers built, hamper margin and components short
  • Gift card balances, redemptions and expiries
  • Maker consignment statements with amounts owed
  • Slow lines by markdown date
  • Parcels sent, by courier and delivery date
Good fit

Who this is built for.

  • Independent gift shops with a print or engraving bench
  • Shops that build hampers and sell wrapped gifts for events
  • Stalls and kiosks in malls that sell cards, toys and keepsakes
  • Boutiques that stock work from local makers on consignment
  • Gift shops that take phone, message and web orders for delivery
Honest answer

When it is not the right choice.

  • A market stall with a few dozen items can run on a cash box and a notebook.
  • Shops whose main trade is flowers, books or jewellery will find Florist Flower Shop Management System, Bookstores Management Software or Jewellery Retail Management Software closer.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your occasions and calendar

The occasions you trade around, and the dates they fall on in your region, are entered first.

Hamper recipes and wrapping

Basket, ribbon, box and wrapping charges follow how you build a hamper and what you price it at.

Bench job types

Engraving, printing and embroidery jobs get their own wording fields, proofs and lead times.

Cards and stock migrated

Open gift card balances, the item list and consignment records come across from your files.

Currency and tax settings

Your currency, tax rate and gift receipt layout are set before opening day, and a second currency is added if you ship hampers abroad.

Hosted by GullySystem

The same records serve the till, the bench and the back room. Changes to job types or recipes are handled by our staff.

Works alongside

  • WhatsApp or other messaging
  • SMS
  • Email
  • Courier services
  • Card and payment gateway
  • Accounting export
Common questions

Questions owners ask before a demo.

Can it handle personalised mugs, glass and cushions?

Yes. The wording, font choice and date are captured at the counter and shown for approval. The bench sees the job with its due time, and the sale stays open until the piece is ready.

How is a hamper priced and stocked?

A hamper recipe lists its parts. The price comes from those parts plus the basket and wrapping. Selling one lowers the stock of every component.

Can gift cards be used at more than one till?

Yes. Each card is a numbered record with a balance. Any counter on the system sees the same figure, and a lost card can be blocked.

Can a gift receipt hide the price?

Yes. A gift receipt shows the item and a return reference without the price. The recipient can still exchange against it.

How are consignment makers paid?

Each maker has a statement built from sales of their pieces. You review it, agree any adjustments and pay outside the system. Unsold pieces are listed for collection.

Does it work for a shop with one counter?

Yes. One counter still has hampers, cards and bench jobs to follow. Extra counters or a second shop can be added later.

Can it take orders from a web page or messages?

Staff key in phone and message orders with the recipient’s details, but a public web order page is separate work that we can scope with you. Both start from the same order record.

Can our current item list be loaded?

Yes. The item list, prices, suppliers and gift card balances come in from your spreadsheet. Your staff check a sample before the system goes live.

What happens to the records if we stop?

Items, orders, cards and maker statements remain yours. How they leave the system is settled in writing before any work begins.

How do we get started?

Share your requirements and ask for a walk-through built on your own occasions and a sample hamper. The proposal that follows is written for your shop.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Book a demo

See Gift Shop Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

Share your requirements