Room designs, wiring checks, device registers, commissioning records and support contracts for smart home installers.
Smart home companies handle enquiries, room-wise designs, quotations, pre-wiring checks, device orders, installation, commissioning, handover and service contracts side by side. Each home carries its device list with serial numbers, its wiring photographs, its scenes and its gateway details from the first survey to a support call years later. Engineers see the day’s visits on a phone.
- Brands, models and programming charges keyed in as you price them
- Existing client homes, installed devices and open contracts brought into the register before launch
- Device model and checklist edits done by GullySystem staff when you ask
Surveys, room-wise designs, wiring checks, installation and support run in one system that GullySystem configures for the integrator. Every home keeps its device register with serial numbers, its pre-wiring photographs and its commissioning record. Engineers see visits on a phone. Support tickets and service contract renewals sit against the home, so a call two years later opens the right file.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Enquiry and survey
An architect, builder or homeowner enquiry is logged with the plan, the rooms and the features asked for. A designer is assigned and visits the site. The survey notes are saved on the enquiry.
- 2
Room-wise design and quotation
Devices are chosen room by room from your catalogue, down to the cove lighting and the speaker zones. The quotation adds controllers, programming and cabling. Each client revision is saved.
- 3
Pre-wiring check
Before plaster goes on, requirements go to the site electrician as a checklist covering neutrals, conduits and the network rack position. Photographs of switch boxes and conduit runs are attached and signed off.
- 4
Procurement and installation
Approved devices are ordered from brand distributors and received against the list. Engineers fit them once interiors are close to finished, and each serial is recorded as it goes in.
- 5
Commissioning and handover
The engineer configures the gateway, builds scenes, adds family members to the app and records the settings. The client signs a handover note after a short demonstration. Everything is filed with the home.
- 6
Support and renewal
Calls open tickets against the home, and visits under a service contract are logged against its entitlement. Renewal dates raise a reminder for the sales team. A home outside contract is billed for the visit.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Estimate/Quotation Management
Devices, cabling, labour and programming are priced as separate lines, and the version the client approved is marked among the saved revisions.
- Purchase Order Management
Orders to brand distributors are raised from the approved device list, and receipts note short or damaged items before engineers collect them.
- Batch and Serial Tracking
Each switch, dimmer and controller is recorded with model, serial, room and fitting date, so a warranty claim starts from the right unit.
- Technician Scheduling
Site and support visits are planned by engineer and area, with the home’s device list and past tickets open on the phone.
- Ticket Management
A call opens a ticket against the home and the device, records the visit made, and marks whether warranty or a contract covered it.
- AMC and Service Contracts
Plan terms, covered devices and visit entitlements are held per home, and renewal dates raise a reminder before cover lapses.
- Roles and Permissions
Gateway addresses and app accounts open only for the roles you name, and every view of a stored login is logged.
- Document Management
As-built drawings, scene sheets and signed handover notes stay with the home, ready for whichever engineer takes the next call.
How we would put it in.
Setup, data migration, integrations and anything built on top.
Every part of the system, by area.
Take the modules you need. Each one works on its own or inside a larger system built for you.
- Applicant Tracking (5)
- CRM (8)
- Finance & Accounting (10)
- Helpdesk (4)
- Human Resources (13)
- Inventory Management (5)
- Project Management (7)
- Manufacturing (6)
- Procurement (4)
- Sales and Distribution (6)
- Field Service (5)
- Statutory and Compliance (4)
- Retail and POS (4)
- Bookings and Appointments (3)
- Subscriptions (2)
- Assets and Fleet (4)
- Platform (6)
- Analytics (2)
- Documents (1)
- All business solutions
One system, each person sees their part.
For owners
See homes by stage, quotations waiting for approval, contracts due for renewal and the cost of unpaid support visits. You learn which homes drain the support desk.
For designers
Prepare room-wise designs and quotations from your catalogue, and compare the approved version with what was ordered. A changed bedroom shows up before the order is placed.
For installation engineers
Open the wiring checklist, scan serials into the register, record scenes at commissioning and see the next visit on a phone. Photographs go straight onto the home’s file.
For the support desk
Open the home, see its devices, warranty dates and contract status, and assign an engineer without searching old chats. The caller is not asked to describe the house again.
For accounts
Invoice stage payments, bill support visits outside contract and match distributor invoices to the orders placed. A unit that arrived short is caught before the bill is paid.
The numbers the owner asks for.
- Homes by installation stage, with the engineer and next visit
- Quotation revisions and approved versions by home
- Pre-wiring checklists signed and outstanding by site
- Devices installed by brand and model, with warranty end dates
- Support tickets by device, fault and contract status
- Service contracts due for renewal, with visits used
- Distributor orders open and received against the device list
Who this is built for.
- Companies that design and install lighting control, curtains, audio and security in new villas and apartments
- Integrators who retrofit wireless devices into finished homes
- Firms that sell several smart home brands and support them after handover
- Teams that work with architects, interior designers and builders on pre-wiring
- Installers who sell annual service contracts to homeowners
When it is not the right choice.
- A shop that sells a few smart plugs and bulbs over the counter does not need project and device tracking.
- A firm whose jobs stop at cameras and alarms is better served by CCTV Installer Management Software.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- WhatsApp or other messaging
- SMS
- Accounting export
- Brand distributor price lists
Questions owners ask before a demo.
Is this for new builds, retrofits or both?
Both. New builds use the pre-wiring checklist and stage tracking. Retrofit jobs lean on the device register, the commissioning record and the contract log, and the checklist is simply skipped.
Does it control the devices in the home?
No. It records them. The control app and gateway stay with each brand, while this system holds the models, serials, scenes and accounts your engineers need to support them.
How are stored logins protected?
They are kept encrypted and shown only to the roles you choose. Each view is logged, and access is reviewed at set-up and whenever an engineer leaves the company.
Can it follow a home that mixes brands?
Yes. Every device carries its brand, protocol and the app that controls it, so a fault goes to the right distributor with the right serial. A house with three apps still has one file.
How do we price service contracts?
Past tickets and visits per home show what support really costs. You set the plan terms, and each visit is drawn against the entitlement. Unpaid visits become visible in the same list.
Can clients see anything themselves?
If you want it, a client view can show the handover documents, the device list and open tickets. Otherwise the support desk shares them on request.
Can we move our current client files in?
Yes. Device lists, contract end dates and open quotations from the old files are imported ahead of the first live day. Records missing a serial or a room are listed for your engineers to complete.
How is a home automation firm priced, and can we try it on one project first?
A demonstration with a sample villa comes first. The figure turns on how many staff log in, how many brands you fit and which contract plans you sell. Distributor price lists and messaging are separate parts. Current client files to move add effort. Every line is visible in the quotation.
Who looks after it afterwards?
GullySystem staff handle catalogue edits, new checklists and fixes. Your records stay exportable in a format agreed in the quotation.
Which parts could engineers rely on before every home is migrated?
Enquiries and surveys, room-wise design, quotations, the pre-wiring checklist and the device register would lead. Installation stages and the commissioning vault follow. Visits, tickets, contracts and handover documents come later. Each step is dated in the proposal. Keying the device catalogue is the largest piece.
What should the owner and designers collect before the build starts?
Collect your device catalogue by brand, a pre-wiring checklist, a quotation with programming lines, and files for homes already installed. Contract terms with visit entitlements are needed. The designer, an engineer, the support desk and accounts should each nominate someone. Say who may open stored gateway accounts.
Wondering what it would cost? Share your requirements and an engineer will come back with a scope.
Built for.
The trades this product is set up for. Pick yours to see how the work runs there.
See Home Automation Company Management Software set up around your records.
Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements