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GullySystem
Construction · Home Automation Company Management Software

Room designs, wiring checks, device registers, commissioning records and support contracts for smart home installers.

Smart home companies handle enquiries, room-wise designs, quotations, pre-wiring checks, device orders, installation, commissioning, handover and service contracts side by side. Each home carries its device list with serial numbers, its wiring photographs, its scenes and its gateway details from the first survey to a support call years later. Engineers see the day’s visits on a phone.

  • Brands, models and programming charges keyed in as you price them
  • Existing client homes, installed devices and open contracts brought into the register before launch
  • Device model and checklist edits done by GullySystem staff when you ask

Surveys, room-wise designs, wiring checks, installation and support run in one system that GullySystem configures for the integrator. Every home keeps its device register with serial numbers, its pre-wiring photographs and its commissioning record. Engineers see visits on a phone. Support tickets and service contract renewals sit against the home, so a call two years later opens the right file.

Where it breaks today

What goes wrong before the software.

Wiring needs are agreed by word of mouth

By phone, the designer tells the site electrician which switch boxes want a neutral and where the camera and doorbell cables run. Nothing is written down. The walls are closed, and the missing cable is found at fitting time.

Device lists live in many quotation versions

A client changes a bedroom three times, and the version that was approved, the one that was ordered and the one that was installed are rarely the same file. The downlight count alone differs between them.

Gateway details are held by one engineer

Scenes, schedules and logins sit on a single laptop or phone, and the Zigbee hub pairing lives in one engineer’s head. When that engineer moves on, a small change request becomes a search.

Serial numbers are not captured

A keypad, a dimmer or a motorised curtain track fails, and nobody noted its model, serial or fitting date. The brand distributor cannot process the claim. The client pays for a unit still under warranty.

Support visits are given away

Homes without a service contract still phone for help with a hub that dropped off the network, an intercom that went silent or a multiroom amplifier that lost its zones. Those visits are counted nowhere. Nobody can price a contract.

Several brands run in one house

Lighting may sit on one protocol, curtains on another and the NVR and cameras on a third. Each needs its own app, its own account and its own supplier contact. Every question goes to the installer by phone.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Enquiry and survey

    An architect, builder or homeowner enquiry is logged with the plan, the rooms and the features asked for. A designer is assigned and visits the site. The survey notes are saved on the enquiry.

  2. 2

    Room-wise design and quotation

    Devices are chosen room by room from your catalogue, down to the cove lighting and the speaker zones. The quotation adds controllers, programming and cabling. Each client revision is saved.

  3. 3

    Pre-wiring check

    Before plaster goes on, requirements go to the site electrician as a checklist covering neutrals, conduits and the network rack position. Photographs of switch boxes and conduit runs are attached and signed off.

  4. 4

    Procurement and installation

    Approved devices are ordered from brand distributors and received against the list. Engineers fit them once interiors are close to finished, and each serial is recorded as it goes in.

  5. 5

    Commissioning and handover

    The engineer configures the gateway, builds scenes, adds family members to the app and records the settings. The client signs a handover note after a short demonstration. Everything is filed with the home.

  6. 6

    Support and renewal

    Calls open tickets against the home, and visits under a service contract are logged against its entitlement. Renewal dates raise a reminder for the sales team. A home outside contract is billed for the visit.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Enquiries and site surveys

Log each enquiry with plan files, room list and requested features. Record survey visits and photographs, so a designer never works from a verbal brief and a site is never visited twice for the same measurements.

Room-wise design and device catalogue

Build the layout room by room using your own catalogue of switches, dimmers, sensors, controllers, speakers and cameras, each with brand, model and protocol. The device count per room adds up on its own.

Quotations and programming charges

Price devices, cabling, labour and programming as separate lines. Every client revision is kept, with the approved version marked. The ordered version is compared with it before the purchase order goes.

Pre-wiring checklist and photographs

Issue a checklist per room covering neutrals, conduits, speaker cables, doorbell and camera runs and the rack position. The site electrician or engineer attaches photographs before plaster. A room is not signed off without them.

Device orders and goods received

Raise purchase orders to brand distributors from the approved device list and receive against them. Short or damaged items are noted at the door. The engineer sees what has arrived before the fitting day.

Device and serial register

Record the model, serial, room and fitting date of every device. The warranty end date is calculated from your supplier terms. A distributor claim then starts with the serial already in hand.

Installation stages

Track each home through wiring, fitting, programming and handover, with the engineer assigned and the next visit date shown. The owner reads the whole pipeline in one list.

Commissioning record and access vault

Store gateway addresses, scenes, schedules and app accounts in an encrypted record that only permitted staff can open. Every view is logged. A departing engineer takes none of it along.

Engineer visit scheduling

Plan site and support visits by engineer and area. The home’s device list and past tickets open on the phone, so the engineer arrives knowing which Zigbee hub and which amplifier are in the house.

Support tickets

Log each call against the home with the device involved, the fault, the visit made and whether it fell under warranty or contract. Free visits become a number. Contract pricing starts from it.

Service contracts and renewals

Hold contract terms, covered devices, visit entitlements and renewal dates, and show visits used against each contract. The sales team sees which clients are near the limit.

Handover documents

Keep as-built drawings, scene sheets, user guides and signed handover notes with the home for the next engineer. A repair five years on starts from the drawing, not a guess.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Estimate/Quotation Management

    Devices, cabling, labour and programming are priced as separate lines, and the version the client approved is marked among the saved revisions.

  • Purchase Order Management

    Orders to brand distributors are raised from the approved device list, and receipts note short or damaged items before engineers collect them.

  • Batch and Serial Tracking

    Each switch, dimmer and controller is recorded with model, serial, room and fitting date, so a warranty claim starts from the right unit.

  • Technician Scheduling

    Site and support visits are planned by engineer and area, with the home’s device list and past tickets open on the phone.

  • Ticket Management

    A call opens a ticket against the home and the device, records the visit made, and marks whether warranty or a contract covered it.

  • AMC and Service Contracts

    Plan terms, covered devices and visit entitlements are held per home, and renewal dates raise a reminder before cover lapses.

  • Roles and Permissions

    Gateway addresses and app accounts open only for the roles you name, and every view of a stored login is logged.

  • Document Management

    As-built drawings, scene sheets and signed handover notes stay with the home, ready for whichever engineer takes the next call.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For owners

See homes by stage, quotations waiting for approval, contracts due for renewal and the cost of unpaid support visits. You learn which homes drain the support desk.

For designers

Prepare room-wise designs and quotations from your catalogue, and compare the approved version with what was ordered. A changed bedroom shows up before the order is placed.

For installation engineers

Open the wiring checklist, scan serials into the register, record scenes at commissioning and see the next visit on a phone. Photographs go straight onto the home’s file.

For the support desk

Open the home, see its devices, warranty dates and contract status, and assign an engineer without searching old chats. The caller is not asked to describe the house again.

For accounts

Invoice stage payments, bill support visits outside contract and match distributor invoices to the orders placed. A unit that arrived short is caught before the bill is paid.

Reports

The numbers the owner asks for.

  • Homes by installation stage, with the engineer and next visit
  • Quotation revisions and approved versions by home
  • Pre-wiring checklists signed and outstanding by site
  • Devices installed by brand and model, with warranty end dates
  • Support tickets by device, fault and contract status
  • Service contracts due for renewal, with visits used
  • Distributor orders open and received against the device list
Good fit

Who this is built for.

  • Companies that design and install lighting control, curtains, audio and security in new villas and apartments
  • Integrators who retrofit wireless devices into finished homes
  • Firms that sell several smart home brands and support them after handover
  • Teams that work with architects, interior designers and builders on pre-wiring
  • Installers who sell annual service contracts to homeowners
Honest answer

When it is not the right choice.

  • A shop that sells a few smart plugs and bulbs over the counter does not need project and device tracking.
  • A firm whose jobs stop at cameras and alarms is better served by CCTV Installer Management Software.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your device catalogue

Switches, sensors and controllers are keyed in with the brand, protocol and warranty period your distributors quote. The quotation and the register read from those same catalogue rows, so one price is never typed twice.

Checklists and stages

Wiring checklists and installation stages follow how your designers and engineers hand work to each other today. A step you never use is left out. A step you add is one edit.

Contract types

Visit entitlements, covered devices and renewal rules are set for each service plan you sell, and reviewed with your sales team before the first renewal falls due.

Access and privacy

Who may open stored gateway accounts is set per role. Local data protection rules are reviewed during implementation, along with how long a client’s access details are kept after handover.

Works alongside

  • WhatsApp or other messaging
  • Email
  • SMS
  • Accounting export
  • Brand distributor price lists
Common questions

Questions owners ask before a demo.

Is this for new builds, retrofits or both?

Both. New builds use the pre-wiring checklist and stage tracking. Retrofit jobs lean on the device register, the commissioning record and the contract log, and the checklist is simply skipped.

Does it control the devices in the home?

No. It records them. The control app and gateway stay with each brand, while this system holds the models, serials, scenes and accounts your engineers need to support them.

How are stored logins protected?

They are kept encrypted and shown only to the roles you choose. Each view is logged, and access is reviewed at set-up and whenever an engineer leaves the company.

Can it follow a home that mixes brands?

Yes. Every device carries its brand, protocol and the app that controls it, so a fault goes to the right distributor with the right serial. A house with three apps still has one file.

How do we price service contracts?

Past tickets and visits per home show what support really costs. You set the plan terms, and each visit is drawn against the entitlement. Unpaid visits become visible in the same list.

Can clients see anything themselves?

If you want it, a client view can show the handover documents, the device list and open tickets. Otherwise the support desk shares them on request.

Can we move our current client files in?

Yes. Device lists, contract end dates and open quotations from the old files are imported ahead of the first live day. Records missing a serial or a room are listed for your engineers to complete.

How is a home automation firm priced, and can we try it on one project first?

A demonstration with a sample villa comes first. The figure turns on how many staff log in, how many brands you fit and which contract plans you sell. Distributor price lists and messaging are separate parts. Current client files to move add effort. Every line is visible in the quotation.

Who looks after it afterwards?

GullySystem staff handle catalogue edits, new checklists and fixes. Your records stay exportable in a format agreed in the quotation.

Which parts could engineers rely on before every home is migrated?

Enquiries and surveys, room-wise design, quotations, the pre-wiring checklist and the device register would lead. Installation stages and the commissioning vault follow. Visits, tickets, contracts and handover documents come later. Each step is dated in the proposal. Keying the device catalogue is the largest piece.

What should the owner and designers collect before the build starts?

Collect your device catalogue by brand, a pre-wiring checklist, a quotation with programming lines, and files for homes already installed. Contract terms with visit entitlements are needed. The designer, an engineer, the support desk and accounts should each nominate someone. Say who may open stored gateway accounts.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Your requirements

See Home Automation Company Management Software set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements