Ward Indents and Store Issues for Hospitals

A ward raises an indent for the items it needs, and the store issues what it has. Anything short stays visible, so the shortfall is not lost between two departments.

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From the ward to the store

Wards draw consumables from the central store, and the indent is the request that carries that need. The nurse or ward sister raises it on screen, and the store keeper sees it in a list of indents waiting. This replaces a phone call with a record that both sides can read. The ward can check it too.

How an indent runs

Raised by the ward

The ward lists the items it needs. It is raised when stock runs low, and it names the ward that is asking.

Issued by the store

The store issues what it holds, and each issue is recorded against the ward that received it so that consumption by ward can be read later.

Shortfall kept visible

Items the store could not supply stay on the indent. They remain on the store keeper’s screen until they are met.

Fed into reorder

Items that fall below their minimum level join the reorder list, so a repeated shortfall points towards a purchase.

Where the indent sits among stock records

Ward stock and store stock are kept as separate figures, and an indent is the movement between them. Consumption by ward then builds up from the issues, month by month. Batch and expiry dates are held on items that carry them. Nothing is counted twice.

What the client decides

Item lists, minimum levels and who may raise an indent for a ward are agreed during implementation, since each hospital arranges its wards and stores differently. Medicines billed to a patient stay in the clinical system. This module covers consumables and ward stock, not prescriptions.

FAQ

Frequently asked questions

Who can raise an indent?

Nurses and ward sisters raise indents for their ward. Who else holds that right is agreed with the hospital during implementation.

What happens to items the store does not have?

They stay on the indent as a shortfall. The store keeper sees them in the list until they are issued.

Does an indent change the stock figure?

Yes. When the store issues items, the store figure falls and the ward figure rises, with the ward named on the issue.

Can a ward raise an indent from a phone?

Yes. The system runs in a browser, so nurses and store keepers can use it on a phone or tablet.

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If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
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