Every job raised in a ward has a name against it and a time it was closed.
Task management software for hospitals, not another HMS. A nurse raises a job, it goes to housekeeping, maintenance or biomedical with a name against it, and it stays open until somebody closes it with a note. Equipment carries its own service history. Ward and store stock is counted, issued and reordered on record. Patient files stay in your clinical system, where they belong.
- Departments, job types and escalation times set up before the first ward raises anything
- Asset list, ward stock and open maintenance jobs carried across from your registers
- Configured, hosted and supported by the same team in Bengaluru
What goes wrong before the software.
A job goes on the ward WhatsApp group and nobody owns it
At seven in the morning a nurse types that bed 14 needs cleaning. Forty people see it. The sister assumes a ward boy has gone, and at eleven the bed is still not made.
The same complaint is reported to three different people
A leaking tap in the labour room is told to the engineer, the supervisor and the administrator on the same day. Two of them send somebody. Neither knows the other did.
Nobody can say when the ventilator was last serviced
Service history sits on a sticker, in a warranty folder and in the vendor’s memory. When the machine fails at two in the morning, nobody knows whether the AMC is still running.
Gloves run out in the ward on a Sunday
Ward stock is counted when somebody has time. Fast-moving items finish during a busy weekend and the nurse borrows a box from the next floor. Nothing is written down anywhere.
Maintenance runs out of a diary on the engineer’s desk
Complaints are written in the order they were heard, not the order they matter. A blocked drain outside the theatre waits behind a fan in the office. No one above him can see that list.
At shift change the pending work is passed on by mouth
What was raised, what got done and what is still open moves from one shift to the next as conversation. By the second handover, half of it has dropped.
How the work flows through it, step by step.
- 1
Seven in the morning, bed 14 is free
The nurse opens the ward screen and raises a discharge cleaning job. Bed, ward and urgency go in. It takes her about as long as typing the WhatsApp message would have.
- 2
It goes to a person, not a group
That job lands with the housekeeping supervisor on duty for the floor, and she puts a ward boy on it. He sees it on his phone. From that minute somebody’s name is on the work.
- 3
The nurse can see where it has reached
Accepted, started, done. Each step is visible to the nurse who raised it, without a phone call. Cross the response time and the job climbs to the supervisor, then to the duty manager.
- 4
Nine o’clock, a suction unit fails
ICU raises the breakdown against the machine itself, not against a description of it. Biomedical records what was replaced and how long it took, so the equipment’s history grows by one more line.
- 5
The store issues against the job
Gloves, bulbs and plumbing material leave the store against a ward or a work order, so consumption has somewhere to sit. When a count drops below its level, the reorder list picks it up.
- 6
Friday, the administrator reads the week
Jobs raised and closed by department, what is still open, what crossed its time, which machine broke down twice this month. One screen, before the Monday meeting.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
Task raising and assignment
Anyone with a login raises a job: ward, location, category and how urgent it is. It goes to a person or a team, and it cannot sit in the system without an owner.
Learn moreResponse times and escalation
Each job type carries the time it should be answered in. Anything that crosses it moves up to the supervisor, then to the administrator, so the follow-up does not depend on who remembers.
Learn moreHousekeeping jobs
Bed turnarounds after a discharge, spills, toilet cleaning and the scheduled cleaning rounds, each with its floor, the person on it and the time it was closed.
Learn moreMaintenance work orders
Electrical, plumbing, civil, lift and air-conditioning complaints from any department, assigned to your engineering team or to an outside vendor, and closed with what was actually done.
Learn moreBiomedical equipment and service history
Every machine has a record: make, model, serial number, department, warranty and AMC dates, with each breakdown, service and part replaced listed under it.
Learn moreAsset register
Beds, wheelchairs, pumps, air conditioners and furniture, with location, condition and the date they came in. Labels can be printed so a phone scan opens the right record.
Learn moreWard and store stock
Consumables in the central store and in each ward, issued against a ward or a work order. Fall under the minimum level and the item joins the reorder list. Batch and expiry go on whatever carries them.
Learn moreIndents from the ward
A ward raises an indent and the store issues what it has. Whatever is short stays on screen, instead of turning into a phone call at four o’clock.
Purchase orders, vendors and AMCs
Orders to your suppliers, goods received against them, and vendor bills. AMC contracts for equipment sit here too, each with the date it comes up for renewal.
Support staff rosters
Housekeeping, maintenance, security and technicians rostered by shift and floor, so a job is given to somebody who is on duty. This is hospital staff management for the support side, not payroll for your doctors.
Rounds and checklists
Daily and weekly rounds as checklists on a phone: toilets, water, fire points, generator, cold storage. Whatever fails a check becomes a job on the spot.
Learn moreOne system, each person sees their part.
Nurse or ward sister
Raises jobs for her ward, sees where each one stands, and raises the ward indent when a box is down to its last strip.
Housekeeping supervisor
Today’s jobs by floor, who is free, what has crossed its time, and the cleaning rounds still due before the evening.
Maintenance or biomedical engineer
Complaints in his queue, the machine or location each belongs to, parts taken from the store, and what is due for service next month.
Store keeper
Indents waiting, items below their level, batch and expiry dates, and what each ward has consumed this month.
Hospital administrator
Jobs raised and closed by department, what is overdue and with whom, equipment failing again and again, and where the store’s money went.
The numbers the owner asks for.
- Jobs raised and closed by department, by day and by week
- Jobs past their response time, and who is holding them
- Bed turnaround time after a discharge, ward by ward
- Breakdowns by machine, so the one that fails every month shows up
- Equipment due for service, and AMCs coming up for renewal
- Ward-wise consumption and items below reorder level
- Support staff on duty against jobs assigned, by shift
Who this is built for.
- Nursing homes and mid-sized hospitals where housekeeping, maintenance and stores all report to one administrator
- Hospitals already running an HMS for patients and nothing at all for everything else
- Multi-floor or multi-block hospitals where a job crosses two departments before it is finished
- Hospitals with a biomedical team looking after machines across wards and theatres
- Trust and charitable hospitals that have to show what was spent on upkeep and stores
- Clinic groups with several branches under one facilities in-charge
When it is not the right choice.
- It is not an HMS and not an EMR. No patient records, no case sheets, no prescriptions. For OPD, IPD, pharmacy, lab and billing, our Hospital/Clinic Management System is the one to look at.
- Clinical task prioritisation stays with your doctors. This ranks jobs by urgency and response time, and it does not triage patients.
- A single-doctor clinic with two staff does not need it. A written list works at that size and costs nothing.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Your departments and job types
Wards, floors, blocks, job categories and the response time each one gets go in first. Escalation follows your reporting line, not a default one.
Assets and stock moved across
Equipment with AMC dates, ward and store stock, and complaints still pending arrive from Excel or your registers. Your biomedical in-charge checks a sample, because a wrong AMC date is worse than no date.
It sits next to your HMS
Patients stay in your hospital system. Jobs, machines and stock live here, and we agree at the start which record belongs where, so nobody keeps two versions of the same thing.
Training by shift
Nurses, housekeeping supervisors, engineers and the store each learn their own screen. Night staff are taught on their own shift, not asked to come in the morning.
Hosting, and who answers when it breaks
We host it and take the backups. The engineers who set it up answer the phone, and changes you want after go-live go to those same people.
Works alongside
- SMS
- Tally
- Barcode and QR labels
Questions owners ask before a demo.
Is this task management software for hospitals or a full hospital management system?
It is the first. Jobs, maintenance, equipment and stock are what it holds. Patient records it does not hold at all, so if you need OPD, IPD, pharmacy, lab and billing, look at our Hospital/Clinic Management System. The two run side by side.
Can we use it as a task management system for hospitals with several departments?
Yes. Any department raises a job and it goes to the team that owns that kind of work, whether housekeeping, maintenance, biomedical or the store. Each job carries a response time. The ward that raised it can see where the work stands without making a call.
Does it cover hospital maintenance management and biomedical service records?
Yes. Complaints become work orders against a location or a machine, and each machine keeps its own history of breakdowns, services and parts replaced. Warranty and AMC dates sit on the same record, so the call to the vendor starts with facts rather than guesses.
Is it a hospital inventory management system as well?
For consumables and ward stock, yes. Items are issued to a ward or to a work order, minimum levels build the reorder list, and expiry dates are kept where they apply. Pharmacy billing to patients is not part of it and stays in your clinical system.
Will it make us NABH compliant?
No. No software can. What you get is the record an assessor asks to see: maintenance closed with dates, equipment serviced on time, stock with expiry, rosters for the support staff. The assessment itself stays between your team and the assessing body.
Can a nurse raise a job from a phone in the ward?
Yes. It runs in a browser, so nurses, supervisors and technicians use it from a phone or a tablet. His own jobs open on the same phone where a group message would have scrolled past him.
Can our accounts team take purchase entries into Tally?
Through an export, yes. Purchase orders, goods received and vendor bills are listed here, and your accountant brings them into Tally in the format he keeps. A direct link is scoped separately, and only when the volume justifies it.
Can you bring our equipment list and open complaints across?
Yes. Equipment with its AMC dates, ward and store stock, and every complaint still pending come in from Excel or your registers before go-live. We check one department with you first, then load the rest.
Who owns the data?
Your hospital does. Job history, equipment records and stock belong to you, and access is by role, so a ward boy sees his jobs and nothing more. The proposal sets out how a full copy is handed over, including if you stop working with us.
What will it cost?
There is no published price. It depends on how many departments and people use it, and on how much we change. Many administrators start with a free technology audit, then see a demo set up with two of their own wards. The figure comes in writing before anything is built.
Businesses that use this.
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