Hospital jobs, equipment service and ward stock, each with a name against it.
A nurse raises a job, and it goes to housekeeping, maintenance or biomedical with a name against it. The job stays open until someone closes it with a note about what was done. Each machine carries its own service history, and ward and store stock is counted, issued and reordered on record. Patient files stay in your hospital management system (HMS).
- Departments, job types and escalation times configured before the first ward raises a job
- Asset list, ward stock and open maintenance jobs migrated from your registers
- Configured, hosted and supported by the same remote team
A nurse raises a job and it reaches housekeeping, maintenance or biomedical with a name against it. Hospital Operations Management Software, which GullySystem configures, keeps those jobs, equipment service histories, asset registers and ward and store stock on record. Patient files stay in your existing HMS. Response times decide what moves up to the supervisor.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Raise a job
The nurse opens the ward screen and raises a job with bed, ward and urgency.
- 2
Assignment to a person
The job goes to the supervisor on duty for the floor, who assigns it to a staff member. It appears on their phone with a name against it.
- 3
Tracking and escalation
Accepted, started and done are visible to the person who raised it. If the response time is crossed, the job moves to the supervisor and then the duty manager.
- 4
Equipment breakdown
A breakdown is raised against the machine itself. Biomedical records what was replaced and how long it took, extending the equipment’s history.
- 5
Stock issue
Consumables and materials leave the store against a ward or work order. When a count falls below its level, the reorder list picks it up.
- 6
Weekly review
The administrator sees jobs raised and closed by department, what remains open, what crossed its time and which machines broke down repeatedly.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
Task raising and assignment
Let anyone with a login raise a job with ward, location, category and urgency, and send it to a person or team so it always has an owner.
Learn moreResponse times and escalation
Set a response time for each job type. Jobs that cross it move up to the supervisor and then the administrator.
Learn moreHousekeeping jobs
Manage bed turnarounds, spills, toilet cleaning and scheduled rounds, each with its floor, the person on it and the time closed.
Learn moreMaintenance work orders
Assign electrical, plumbing, building, lift and air-conditioning complaints to your engineering team or a vendor, and close them with what was done.
Learn moreBiomedical equipment and service history
Keep a record per machine with make, model, serial number, department, warranty and AMC dates, and each breakdown, service and part replaced.
Learn moreAsset register
List beds, wheelchairs, pumps, air conditioners and furniture with location, condition and date received. Printed labels open the right record on a phone scan.
Learn moreWard and store stock
Track consumables in the central store and each ward, issued against a ward or work order. Items under the minimum level join the reorder list, with batch and expiry where relevant.
Learn moreIndents from the ward
Let a ward raise an indent and the store issue what it has, with anything short kept visible.
Learn morePurchase orders, vendors and AMCs
Raise orders to suppliers, record goods received and vendor bills, and keep equipment AMC contracts with renewal dates.
Learn moreSupport staff rosters
Roster housekeeping, maintenance, security and technicians by shift and floor, so a job goes to someone on duty.
Learn moreRounds and checklists
Run daily and weekly rounds as checklists on a phone, covering toilets, water, fire points, generator and cold storage. A failed check becomes a job.
Learn moreThe business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Task Management
Any staff member with a login raises a job with ward, location, category and urgency, and it goes to a person or team.
- Workflow and Approvals
Each job type has a response time, and jobs that cross it move up to the supervisor and then the administrator.
- Work Order Management
Electrical, plumbing, building, lift and air-conditioning complaints are assigned to the engineering team or a vendor and closed with what was done.
- Fixed Asset Register
Beds, wheelchairs, pumps, air conditioners and furniture are listed with location, condition and date received, and printed labels open the record on a phone scan.
- Asset AMC Tracking
Each biomedical machine has a record of make, model, serial number, department, warranty and AMC dates, plus every breakdown, service and part replaced.
- Purchase Order Management
Orders go to suppliers, goods received and vendor bills are recorded, and equipment AMC contracts are kept with their renewal dates.
- Stock Tracking and Alerts
Consumables are tracked in the central store and each ward, issued against a ward or work order, and items under minimum join the reorder list.
How we would put it in.
Setup, data migration, integrations and anything built on top.
Every part of the system, by area.
Take the modules you need. Each one works on its own or inside a larger system built for you.
- Applicant Tracking (5)
- CRM (8)
- Finance & Accounting (10)
- Helpdesk (4)
- Human Resources (13)
- Inventory Management (5)
- Project Management (7)
- Manufacturing (6)
- Procurement (4)
- Sales and Distribution (6)
- Field Service (5)
- Statutory and Compliance (4)
- Retail and POS (4)
- Bookings and Appointments (3)
- Subscriptions (2)
- Assets and Fleet (4)
- Platform (6)
- Analytics (2)
- Documents (1)
- All business solutions
Topics beyond the modules.
Each page covers one part of how the system is used, connected or controlled.
Integrations for Hospital Operations Software
The software connects to messaging, email, accounting software and printed barcode or QR labels, and it sits alongside the hospital’s HMS.
Learn moreReports for Hospital Administrators and Supervisors
These reports cover jobs, response times, bed turnaround, equipment breakdowns, service dates, ward consumption and support staff on duty.
Learn moreViews by Role in Hospital Operations Software
Hospital operations involve nurses, housekeeping, engineers, the store and the administrator, each acting on different jobs.
Learn moreOne system, each person sees their part.
For nurses and ward sisters
Raise jobs for your ward, see where each stands and raise the ward indent when stock runs low.
For housekeeping supervisors
See today’s jobs by floor, who is free, what has crossed its time and cleaning rounds still due.
For maintenance and biomedical engineers
See complaints in your queue, the machine or location each belongs to, parts taken from the store and equipment due for service.
For store keepers
See indents waiting, items below their level, batch and expiry dates and what each ward consumed this month.
For hospital administrators
See jobs raised and closed by department, what is overdue and with whom, repeated equipment failures and where store spending went.
The numbers the owner asks for.
- Jobs raised and closed by department, by day and by week
- Jobs past their response time, and who is holding them
- Bed turnaround time after a discharge, ward by ward
- Breakdowns by machine, so the one that fails every month shows up
- Equipment due for service, and AMCs coming up for renewal
- Ward-wise consumption and items below reorder level
- Support staff on duty against jobs assigned, by shift
Who this is built for.
- Nursing homes and mid-sized hospitals where housekeeping, maintenance and stores all report to one administrator
- Hospitals already running an HMS for patients and nothing at all for everything else
- Multi-floor or multi-block hospitals where a job crosses two departments before it is finished
- Hospitals with a biomedical team looking after machines across wards and theatres
- Trust and charitable hospitals that have to show what was spent on upkeep and stores
- Clinic groups with several branches under one facilities in-charge
When it is not the right choice.
- It is not an HMS and not an EMR. No patient records, no case sheets, no prescriptions. For OPD, IPD, pharmacy, lab and billing, our Hospital/Clinic Management System is the one to look at.
- Clinical task prioritisation stays with your doctors. This ranks jobs by urgency and response time, and it does not triage patients.
- A single-doctor clinic with two staff does not need it. A written list works at that size and costs nothing.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- Accounting export
- Barcode and QR labels
Questions owners ask before a demo.
Is it task management for hospitals or a full hospital management system?
It is task management. Jobs, maintenance, equipment and stock are what it holds. It does not hold patient records, so for OPD, IPD, pharmacy, lab and billing, see our Hospital/Clinic Management System. The two run side by side.
Can it serve several departments?
Yes. Any department raises a job and it goes to the team that owns that work, whether housekeeping, maintenance, biomedical or the store. The ward that raised it can see where it stands.
Does it cover maintenance and biomedical service records?
Yes. Complaints become work orders against a location or machine, and each machine keeps its own history of breakdowns, services and parts replaced, with warranty and AMC dates.
Is it also an inventory system?
For consumables and ward stock, yes. Items are issued to a ward or work order, minimum levels build the reorder list, and expiry dates are kept where they apply. Pharmacy billing to patients stays in your clinical system.
Will it make us pass hospital accreditation?
No. It provides the record an assessor asks to see, such as maintenance closed with dates, equipment serviced on time, stock with expiry and support staff rosters. The assessment itself stays between your team and the accrediting body.
Can a nurse raise a job from a phone?
Yes. It runs in a browser, so nurses, supervisors and technicians use it from a phone or tablet.
Can purchase entries go into our accounting package?
Through an export, yes. Purchase orders, goods received and vendor bills are listed here for your accountant to take into the hospital ledger. Posting them straight into that ledger would be extra work.
Can our equipment list and open complaints be moved across?
Yes. Equipment with AMC dates, stock and pending complaints come in from Excel or registers before go-live, checked one department at a time.
Who owns the data?
Your hospital does. Access is by role, and the proposal sets out how a full copy is handed over.
What does it cost?
Departments, the people who log in and how much is adapted shape the quotation. Assets and stock to load, and barcode or QR labels, are listed apart. A demo with a couple of your wards precedes the written quotation.
How long before wards raise jobs through it?
Task raising, response times with escalation, housekeeping jobs and maintenance work orders go in at launch. Biomedical history, stock, indents, purchasing and rosters follow. The proposal gives a date for every stage.
What should the hospital prepare in advance?
Collect the equipment list, service and AMC records, ward stock sheets, job types you handle today and sample indents. Name a ward sister, a housekeeping supervisor, a biomedical engineer and a storekeeper.
Wondering what it would cost? Share your requirements and an engineer will come back with a scope.
Every part, on its own page.
Each page covers one part of the system: what it records, who uses it and what it hands on.
- Hospital Task Raising and Assignment
- Hospital Maintenance Work Orders
- Biomedical Equipment Service Records
- Ward and Store Stock for Hospitals
- Housekeeping Job Tracking for Hospitals
- Response Times and Escalation for Hospital Jobs
- Hospital Asset Register With QR Labels
- Daily Rounds and Checklists on a Phone
- Purchase Orders and Vendor Contracts for Hospitals
- Support Staff Rosters for Hospital Operations
- Ward Indents and Store Issues for Hospitals
- Integrations for Hospital Operations Software
- Reports for Hospital Administrators and Supervisors
- Views by Role in Hospital Operations Software
Built for.
The trades this product is set up for. Pick yours to see how the work runs there.
Related products.
See Hospital Operations Management Software set up around your records.
Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements