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GullySystem
Retail · Musical Instrument Store Management Software

One system for serial-numbered instruments, trade-ins, school rentals, workshop jobs and accessories.

Run a music store from one record of what is on the wall, in the workshop and out on rental. Every guitar, keyboard and horn is held by serial number, from the trade-in or the distributor’s carton to the sale. Strings are counted by gauge. Reeds are counted by strength, and cables by length. Repairs, rentals and school orders connect to the same instrument and the same customer.

  • Brands, instrument families and accessory variants entered as your store works
  • Instrument list with serial numbers and open rentals migrated for a first check
  • Brand, size and repair list edits handled by GullySystem staff when asked

Music shops with one showroom or a whole chain can use it. Sales staff, buyers, the workshop and the rental clerk work from it. Each instrument is held by serial number with its source, condition, repair jobs and sale. Rentals, band orders and accessory reorders use the same stock record.

Where it breaks today

What goes wrong before the software.

A serial number is written on a slip

The make and number of each sold instrument sit in a book or on a delivery note. A warranty claim finds no customer. Maker recalls fare no better.

Trade-ins enter the floor without a cost

The credit given, the repair spent and the price asked are never added up. Used stock looks profitable. It may not be.

Rental instruments cannot be found

Violins go out in autumn. A signed form covers them. By the next term, nobody can say which child has which instrument.

Bench jobs wait on tags

A paper tag carries the repair. It is clipped to the case. The customer asks for news. Staff go and look.

Accessories have too many variants

A string set comes in several gauges and a reed in several strengths. Sizes of violin, drum head and cable change the order again.

Band orders are quoted in a spreadsheet

A teacher sends a list. It names instruments, sizes and cases. Stock, substitutes and price breaks are checked by hand, and the supply differs from the quote.

How it runs

How the work flows through it, step by step.

  1. 1

    Receiving stock

    Cartons from distributors are checked against the delivery note, serial numbers are entered, and each instrument gets a shelf or wall position.

  2. 2

    Trade-in appraisal

    An instrument bought across the counter is graded and given a credit. A repair job opens if it needs work before it can be listed.

  3. 3

    Sale and warranty

    The sale ties the serial number to the customer and the brand’s warranty period, with accessories added on the same bill.

  4. 4

    Rental issue

    A rental form is signed, the instrument is released, and monthly rent is billed. The balance towards purchase is tracked.

  5. 5

    Workshop job

    A repair or setup is taken in with a tag, parts are used from stock, and the customer is told when the instrument can be collected.

  6. 6

    Return and resale

    Rentals come back at term end. Each one is checked. Used instruments return to the floor with a new grade and price.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Instrument catalogue by serial number

Hold each guitar, keyboard, brass, woodwind, string and percussion instrument by serial number, make, model, finish, case and condition.

Trade-in appraisal and used stock

Record the appraisal grade, the credit given, the repair spent and the resale price, so margin on used instruments is known.

Rentals and rent-to-own

Issue instruments against a signed form, bill the monthly rent, credit the amount towards purchase, and list the instruments due back.

Workshop jobs and parts

Open a job per instrument with the fault, the technician, parts used and the promised date, and mark it ready for collection.

Accessory variants and reorders

Count strings by gauge, reeds by strength, sticks by model and cables by length, with reorder levels and supplier orders.

Band orders for schools

Quote instruments by size for a class, reserve stock, issue them against a purchase order, and invoice the school.

Counter billing and layaway

Bill instruments and accessories together, take deposits, hold an instrument on layaway, and show the balance on collection.

Brand terms and dealer pricing

Keep each brand’s dealer discount, minimum advertised price rules and payment terms, and read them when raising an order.

Warranty claims by serial number

Match a claim or maker recall to the sale by serial number, and track the instrument sent back and its return.

Lesson rooms and teacher share

Book teaching rooms by the hour, record lessons given by each teacher, and work out the monthly payout.

Consignment instruments

Hold instruments sold on behalf of private owners, with the agreed commission and the payout due when they sell.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Product Management

    Each guitar, horn or keyboard is held as one item with its make, model, finish and serial number, so a sale ties to a single unit.

  • Batch and Serial Tracking

    A maker recall or warranty claim is matched to the customer through the serial number recorded when the instrument was sold.

  • Asset AMC Tracking

    Rental instruments carry their issue date, monthly rent, damage notes and the amount credited towards purchase, and appear on a list when due back.

  • Job Cards

    Each setup or repair is a job card with the fault, the technician, parts drawn from stock and the date promised to the player.

  • Stock Tracking and Alerts

    Strings by gauge, reeds by strength and cables by length each have a reorder level, and a shortfall raises a line on the supplier list.

  • Estimate/Quotation Management

    A class list of instruments and sizes is quoted with price breaks, then supplied and invoiced against the school’s purchase order.

  • Vendor Management

    Each brand’s dealer discount, advertised price rules and payment terms sit on one record that the buyer reads before ordering.

  • Point of Sale Billing

    Instruments and accessories go on one bill, deposits are taken on layaway, and the balance is cleared when the player collects.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For sales staff

Find an instrument by model, finish or serial number, quote the price, take a trade-in and add strings or a case to the bill.

At the buying desk

Read what sold, which models sit unsold, and what each brand is owed, then raise distributor orders.

In the workshop

See the bench queue by technician, the parts each job needs and the date promised to the customer.

At the rental desk

Track instruments issued, rent billed and credited, and the list due back at the end of term.

For owners

Read margin on new and used stock, rentals outstanding and bench work by technician.

Reports

The numbers the owner asks for.

  • Instruments in stock by serial number and age
  • Margin on used instruments after repair
  • Rentals out, overdue and due back
  • Rent credited towards purchase by account
  • Bench jobs open and past their promised date
  • Strings and reeds below reorder level
  • Band orders open by school
Good fit

Who this is built for.

  • Independent music stores selling guitars and amplifiers
  • Stores that specialise in pianos and keyboards
  • Orchestral and band instrument dealers supplying schools
  • Stores with a repair bench and a rental fleet
  • Music stores that run lesson rooms with their own teachers, or trade from several shops
Honest answer

When it is not the right choice.

  • A seller of a few ukuleles online needs a basic shop listing, not a serial-numbered stock system.
  • A concert hall or an orchestra that owns instruments needs an asset register, not retail software.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your instrument families and brands

Guitars, brass, pianos, drums and accessories are set up with the fields each family needs, such as bore size or action.

Rental terms

Monthly rent, deposit, damage rules and the share credited towards purchase follow your own rental form.

Trade-in grades

Grades and the credit that goes with each are set as your buyer works, so appraisals are consistent.

Stock and open rentals migrated

Instruments with serial numbers, accessory counts and rentals still out are brought from your books or spreadsheet.

Hosting and changes

GullySystem hosts the system for every shop. Our staff make edits to the brand, size and repair lists.

Works alongside

  • WhatsApp or other messaging
  • SMS
  • Email
  • Card payments
  • Accounting export
  • Barcode scanner and label printer
  • Ecommerce shop export
Common questions

Questions owners ask before a demo.

Is it built for music stores or general retail?

Music stores. A serial-numbered guitar, a rental form and a bench tag have no place in general retail software, which counts every item as a bulk line.

How are used instruments priced and tracked?

The trade-in records its grade and credit, the repair adds its cost, and the floor price is set against both. When the instrument sells, the margin appears.

Can it run a school rental programme?

Yes. Each student’s instrument, form, monthly rent and credit towards purchase sit on one record, and a list of what must be returned appears before term ends.

Does it handle strings and reeds by variant?

Yes. Gauge, strength, length and size are separate stock lines with their own reorder levels, so the reorder list names the exact item and not just the packet.

What if the shop also teaches?

Lesson rooms, teacher bookings and the teacher’s share are available as an extra module. A shop without lessons simply leaves them out.

Can it link to our online listing?

Instruments and accessories can be exported to a web shop. The direction and timing of stock updates are agreed after we see your listing set-up.

Can a warranty claim be matched to a sale?

Yes. The serial number ties the claim to the customer, the sale date and the brand’s warranty period, and the return to the maker is tracked.

Who owns the stock and rental records?

The store does. You choose the file layout for the stock, rental and repair records handed back, and it is fixed in the terms before building starts.

What does it cost?

No figure is published. It depends on shops, staff and whether rentals and lessons are included, and a written quotation follows a demonstration.

Do we need this for a small shop?

Maybe not yet. A shop with a few dozen instruments and no rentals can keep a ledger. The need arrives with trade-ins, school terms and a busy bench.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Book a demo

See Musical Instrument Store Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

Share your requirements