Order to Dispatch Status Tracking
Orders move through confirmed, picked, part dispatched and closed. The order desk sees where any dealer’s order has reached from one list, without asking the godown.
Four order statuses
Confirmed, picked, part dispatched, closed. Today’s orders sit in one list under those headings, so the clerk can answer a dealer’s call from the screen. No one needs to walk to the godown.
The stages an order passes
Who watches which part
Frequently asked questions
Does it track the lorry?
No. The lorry number and the LR are recorded on the challan, and tracking stops there. Where the vehicle is at a given hour remains a call to the transporter.
Can the dealer see the status personally?
Yes, on their own order. The dealer sees the same stage the clerk sees, which takes routine status calls off the order desk.
What if we dispatch without an order?
A challan can be raised directly, for example on a counter sale to a dealer who has driven down. Stock moves the same way. The order screen simply has nothing to close.
Tell us what you need.
Share your requirements and one of our engineers will come back to you within one business day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements