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GullySystem
Automotive · Bike Service Workshop Management Software

Job cards, bays, spares and coupon services.

Each bike has one record. The job card carries the registration number, engine and chassis number, odometer reading, rider complaint, approved estimate, parts fitted and the mechanic who turned the spanner. Counter sales, coupon services, pickup rounds and reminders connect to that card, so the advisor, the mechanics and the cashier read one story.

  • Labour rates and packages entered as you quote
  • Rider list, registration numbers and open balances migrated
  • Gate checklist and reminders worded with your head mechanic

Bike Service Workshop Management Software starts at the gate and follows a bike through inspection, bay work, spares and billing. A history is kept under the registration number, with odometer readings, parts fitted and every line the rider approved, while maker coupon visits are listed apart from paid jobs. Service reminders reach the rider ahead of the due date.

Where it breaks today

What goes wrong before the software.

No history behind a registration number

The same rattle returns after a service. The advisor has no note of what the last mechanic changed, so the new one starts from nothing and checks the same swingarm bush twice.

Approval is spoken, not written

A clutch cable, a wheel bearing or brake pads are added after the first phone call, and the cash desk then meets a rider who remembers a smaller figure. Voices rise. Arguments follow.

Coupon visits are claimed from memory

Free services are ticked in a book. At month end someone counts coupon numbers by hand, and a few visits never reach the claim to the maker because a page was torn or the ink faded.

Counter sales and job parts share one shelf

Engine oil sold by the litre, spark plugs sold to passing riders and chain sets fitted on a lift all draw from one shelf. At stock count nobody can say which went where.

Bays hold bikes with no reason shown

A scooter waits for a stator coil, another for the rider’s answer, a third has been forgotten behind the ramp. The floor looks busy. Nothing moves, and the rider rings twice before lunch.

Reminders go only to regular riders

The advisor rings only the riders remembered by name. Everyone else passes the service mark unnoticed, and those bikes end up at a roadside mechanic who skips the air filter and tops up the wrong fork oil.

How it runs

How the work flows through it, step by step.

Illustration with sample figures. Your screens are built around your own records.
  1. 1

    Gate and job card

    The rider arrives and the advisor opens a card. Odometer and fuel level are noted, and the complaint is recorded with any scratches, loose mirrors or accessories seen at the gate, so no later argument starts from nothing.

  2. 2

    Inspection and estimate

    The mechanic records what the lift shows, such as chain slack, worn tyres and thin brake shoes, and the estimate then adds labour rates and the parts needed. It goes to the rider for approval by message or call, with the time noted.

  3. 3

    Bay and repair

    The card goes to a bay and a mechanic. Spares are issued to it from the counter, and extra work found on the lift is added as a separate line that needs its own yes from the rider.

  4. 4

    Wash and ride test

    The bike is washed and test ridden. The tester notes the result on the card, and the advisor checks it against the complaint before calling the rider, so a returning noise is caught in the yard.

  5. 5

    Billing and delivery

    The bill is printed straight from the job card, with labour, spares and engine oil each on a line of their own. Payment is posted. The bike leaves.

  6. 6

    Reminder and follow-up

    A reminder goes out as the next service nears. Free coupon visits drop onto the manufacturer claim list as they are closed, so the month-end claim is raised from that list and nobody tallies coupon numbers from paper.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Bike and rider records

Each rider is held with the bikes they bring, by registration number, make, model, year and fuel type. Every earlier card is one tap away, so the advisor starts with the history in hand.

Job cards and gate inspection

Open a card with odometer, fuel level, complaint and a gate checklist. Mirrors, scratches, helmet holders and accessories are ticked, and phone photographs settle most disputes about marks. They attach in a tap.

Estimates and approvals

Each estimate is priced from your labour rates and spares list. The rider’s approval is stamped with its time and giver, and added work is held as a separate dated line the cashier can see.

Service packages

Set standard packages such as a periodic service, a chain and sprocket replacement, a clutch plate change or a brake overhaul. Each carries labour hours and default parts that the advisor can edit for one bike when a rider asks for less.

Bay and mechanic board

Every bay shows its bike and mechanic. Each waiting card shows its reason, which is a part, an approval, a wash or a test ride, so a busy-looking floor cannot hide an idle bay.

Spares counter and stock

Receive chain sets, brake pads, plugs, filters, tubes and oil by the litre, and issue them to a job card or a counter sale. Reorder flags are set per size and grade.

Coupon service and warranty log

Coupon services carry a number and interval. Claim status is kept per bike, and the claim to the maker is raised from the card, not rebuilt from a book at month end, so no visit is lost.

Pickup and drop rounds

Schedule pickups from rider addresses. The pickup rider is named, and the time of collection and the time of return are recorded for each bike, so a missing scooter is traced within minutes.

Service reminders

Reminders go out by date or by distance since the last logged odometer reading, in wording the workshop has chosen. Quiet riders get a call.

Invoices and daily takings

Issue tax invoices with labour, parts and oil as separate lines, then take cash, card or wallet payment. The day closes with takings matched to the cards billed.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Job Cards

    The card holds registration, odometer, complaint and gate checklist, and every part and labour line is added to it as the mechanic works.

  • Estimate/Quotation Management

    Estimates are priced from the workshop’s own labour rates and spares list, and extra work found on the lift needs its own recorded yes.

  • Technician Scheduling

    Each card sits in a bay with a named mechanic, and the board shows whether the bike waits for a part, a wash or an approval.

  • Stock Tracking and Alerts

    Chain sets, pads, plugs, filters and oil are tracked by size or litre, issued to cards or counter sales, and flagged when low.

  • Service Reminders

    A reminder is scheduled from the last logged odometer reading and the service date, then sent to the rider before the next service falls due.

  • Invoice Management

    An invoice is raised straight from the closed card, with labour, parts and oil as separate lines, and payment is posted against it.

  • AMC and Service Contracts

    Coupon services and prepaid service plans are held per bike with their intervals, so what is still owed to the rider stays visible.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

Owner’s view

Read bikes in the shop, coupon claims pending, spares below reorder level and takings by day, then see which mechanic closed how many cards. One bay may sit idle waiting for a rider’s reply.

Service advisors

Open cards at the gate and quote the rider. Approvals are recorded, a call goes out when the bike is ready, and a rider’s earlier visits sit beside the new card, so nothing is promised from memory.

Mechanics

Your bay’s bikes show with complaint and parts issued. Add findings from the lift, then mark the job ready for wash once the torque wrench is back on the board and the chain is set.

Parts counter

Issue parts to cards, sell over the counter and receive stock from the dealer, with low sizes of chain, pads and oil together on one list. A single call to the dealer covers them all.

Cashier’s desk

Raise the invoice from the card. The takings sheet for the day matches the cards closed, so any gap is visible before the shutter comes down.

Reports

The numbers the owner asks for.

  • Bikes in the shop by bay and waiting reason
  • Coupon services by interval, with claim status per maker
  • Estimate approvals pending, with the age of each request
  • Spares issued per job card against counter sales
  • Labour hours billed per mechanic per week
  • Riders overdue for service by date and by odometer reading, with phone number and last mechanic
  • Pickup rounds by rider with return times
Good fit

Who this is built for.

  • Authorised and independent motorcycle service centres
  • Scooter and moped workshops that also sell oil and spares over a parts counter
  • Workshops that handle both petrol and electric two-wheelers
  • Dealer service bays running coupon services for one maker
  • Multi-branch bike service chains with a common rider list
Honest answer

When it is not the right choice.

  • A one-person roadside mechanic who repairs a few punctures a day can work from a notebook, because nothing here would be used.
  • A garage whose bays hold only cars and light vans, with no motorcycle or scooter trade at all, is better served by Garage Management Software.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your labour rates and packages

Your periodic service, chain and sprocket, brake and clutch packages are entered as you quote them now, with the parts each normally uses and the labour hours you charge.

Gate checklist and job stages

The gate checklist and the stages from inspection to wash are set with your head mechanic, and stage names follow the words your floor already says aloud. Nobody relearns the job.

Coupon rules per maker

Each maker you serve has its own service intervals and claim details, which we enter and then walk through with your dealer contact before the first coupon visit.

Riders and registrations migrated

Your rider list, with each phone number, plate and unpaid balance, is typed or imported from the register you keep now. A sample of cards is checked against the paper ones before go-live.

Messages and payments

A rider is asked to approve extra work, and reminded when the bike is due, through SMS, email or a WhatsApp message. At the counter, card and wallet payments are both taken. The takings sheet lists each mode apart.

Works alongside

  • SMS
  • WhatsApp
  • Email
  • Card and wallet payments
  • Accounting export
Common questions

Questions owners ask before a demo.

Does it cover scooters and electric two-wheelers?

Yes. Make, model and fuel type sit on every card, so an electric scooter’s card can hold battery and charger notes where a petrol bike holds oil and plugs. Checklists are set with your head mechanic.

How does it deal with free service coupons?

Each coupon service is marked with its number and interval, and those cards total apart from paid work while claim status is tracked per bike. Your dealer contact agrees the format a maker expects.

Can an estimate be approved by the rider on a phone?

Yes. The estimate goes out by message and the rider’s reply is recorded on the card with the time, and the advisor can note a phone call in the same place.

How are spares tied to a job?

A part is issued to a job card or sold at the counter, and each issue lowers stock for its size or grade. Oil sold by the litre is handled in litres. A returned part is credited back to stock.

Will the pickup rider see the round on a phone?

Yes. The pickup rider sees each address and bike. Collection and return are marked on the phone. The office can read where every bike stands.

Do reminders depend on the date or the odometer?

Both. A reminder can be set for a date, for a distance since the last logged reading, or for whichever comes first. The wording is your own. Chosen riders can be skipped.

Can we move our existing rider list?

Yes. Riders, phones and plates come in from a sheet. Your office compares a sample of cards with the paper ones before going live, and open balances are checked rider by rider.

What happens if the workshop has more than one branch?

Each branch runs its own bays and counter. The rider list and bike histories are shared, so a bike serviced at one branch is known at another, and a coupon visit is never claimed twice.

What does it cost?

Branches and users decide most of it, since a small workshop and a chain with a central spares store need different set-up. Bays, the coupon rules for each maker, and the pickup rounds also count. Moving the rider list in adds work. The quotation comes after the counter has been observed, and prices each part separately.

Can invoices go to our bookkeeper?

Yes. Invoices, receipts and balances export for your accountant. The export layout is agreed in the first workshop and written into the quotation as its own item.

How long until the workshop is writing job cards on it?

Rider volume and the number of bays set the pace. The workshop would start on bike and rider records, job cards with the gate inspection, estimates with approvals, and the bay board. Spares counter, coupon log, pickup rounds and reminders join later. Dates for each step are set in your proposal.

What does the workshop need to hand at the outset?

Pull together the rider and registration list, labour rates, service packages, the gate checklist and the spares stock sheet. Sample job cards, estimates, coupon claims and invoices let us shape the screens. Advisors, mechanics, the parts counter and the cashier each need a single contact for queries and checking screens.

Wondering what it would cost? Share your requirements and an engineer will come back with a scope.

Industries

Built for.

The trades this product is set up for. Pick yours to see how the work runs there.

Related

Related products.

Your requirements

See Bike Service Workshop Management Software set up around your records.

Tell us how you run things today. An engineer reads it and writes back with what fits as it is, what would need changing, and what we would start with.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements