HVAC Service Software Connections to WhatsApp and UPI
The HVAC system works with the message and payment channels a service office uses daily. Some links are standard. Others depend on the other system and are confirmed during scoping.
Messages to customers
Payments
UPI payments are posted to the invoice, and a payment link or QR code can be shared where your bank or gateway offers one. Which gateway you hold, and the fees it charges, are between you and the provider.
Accounts and devices
What is confirmed during scoping
Message providers, gateway accounts and the form of the Tally export are checked against what you already use and what your accountant expects to receive. Brand portals for warranty claims and unit controllers are not connected. Each can be scoped as separate work if needed.
Frequently asked questions
Do customers need an app?
No. Customers receive messages through WhatsApp, SMS or email, with nothing to install.
Can invoices go into Tally automatically?
Not built in. A file export is available for your accountant, and a live link can be priced when set-up reaches that point.
Does it read data from the AC units themselves?
No. Remote monitoring of a running unit is outside this product. Faults are logged by customers and technicians.
Who pays for WhatsApp and SMS charges?
The provider bills the business directly for message charges. GullySystem does not add these to the product.
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