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GullySystem
E-commerce software · Existing product, extended

Hospitality Supplies E-commerce & Ordering Software

This solution gives restaurant and hotel suppliers one customer record that carries both quotations and repeat orders. Outlets sit under a billing entity, approvals follow the buyer’s own chain, and standing lists keep consumables flowing. The ordering back office already exists, and the quotation and outlet layers are added around it.

Product status

Existing GullySystem product, with the online storefront configured around it

The wholesale ordering product from GullySystem already runs customer logins, price lists, credit holds, dispatch and returns. Quotations, outlet structures and par-level lists are layered on it and scoped for each supplier.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

A buyer should not have to explain themselves twice. The same record that holds a fit-out quote also holds the standing consumables list, and both reach the same warehouse.

It covers accounts, outlets, pricing, quotes, orders, dispatch and claims. It does not design kitchens, test equipment or advise on food safety, and it takes no view on what a venue may serve.

  • Sales and quotation staff
  • Order desk
  • Warehouse and installation teams
  • Venue purchase managers
  • Group procurement heads
Modules

What is in the system.

Customer and outlet accounts

One billing entity with many outlets, each with its own address, contact and approver.

Price lists and quotes

Contract rates for repeat items, and a quotation builder for equipment and fit-outs.

Standing and par-level lists

Reorder lists per outlet, confirmed by a clerk or by the venue.

Dispatch and installation

Delivery rounds for consumables and dated visits for equipment.

Claims and returns

Breakage, shortage and warranty requests tied to the order and the item.

Workflows

How the work runs through it.

Fit-out quote to order

Equipment lines are quoted with options, the buyer accepts, and the order becomes a delivery and installation booking.

Par-level reorder

A venue’s list is confirmed, picked and sent on the next round, and the bill follows on account.

Replacement after breakage

The venue reports damage, the claim is checked against what was supplied, and a replacement order is raised.

Catalogue and product data

What each product record holds.

Specification fields

Dimensions, capacity, power type and pack count are stored as fields, so lists can be filtered and quotes checked.

Sets and patterns

Tableware and linen are grouped by pattern, with open-stock and set versions linked.

Variants

Size, colour and finish are options of one item, not separate listings.

Pricing and order rules

How prices and orders are set.

Contract rates

Each customer sees its own negotiated prices, and rates carry the date they begin.

Quotations

A quote lists equipment, options, delivery and installation, with an expiry date.

Approvals and PO numbers

An order can wait for a named approver, and the buyer’s PO reference is printed on the bill.

Credit holds

An order over the limit waits to be released by a person, and the release is recorded.

Stock and fulfilment

From stock to the doorstep.

Stock by warehouse

Available quantity excludes goods committed to other orders.

Delivery rounds

Consumables are grouped by route and day, with pick lists arranged to match.

Equipment booking

Delivery and installation dates are held on the order, with a note on site readiness.

Payments, returns and refunds

Taking money and giving it back.

Online payment

Cards and UPI for small venues, and bank transfer for larger ones.

Account billing

Contract customers are billed on account, with part payments and receipts entered against the ledger.

Credits

A damaged or short item is credited against the original invoice and returned to stock only after inspection.

Admin controls and reporting

What the team can see and change.

Roles

Sales, order desk, warehouse and accounts see screens limited to their jobs.

Approvals

Discounts and releases past a credit limit pass to a named approver.

Reports

Open quotes, repeat orders due, pending deliveries, claims by item and outstanding by customer.

Integrations

What it connects to, and on what terms.

Wholesale ordering product

Supplies customer logins, price lists, credit and dispatch, which the quotation and outlet layers extend.

Accounting import

Bills and receipts pass to your books as a file. A direct link is considered after your software’s options are known.

Payments and carriers

Each is connected after its interface and your account have been checked.

Deployment

How it is set up and run.

Hosting choice

Servers can be ours, or the application can live in a cloud tenancy you control.

Staged rollout

Repeat customers go first, then quotation, then the small-venue store.

Customisation boundaries

What can change, and where the edge is.

What can change

Quote layouts, approval chains, outlet structures and the storefront follow how you sell.

Where the edge is

Kitchen design, equipment standards and food safety remain professional matters outside the system.

Migration and training

Moving over and getting people ready.

Loading the records

Customers, outlets, items and open balances come from Tally or a sheet and are tested against your totals.

Coaching

Sales staff practise on recent quotes. The order desk and warehouse use real orders.

Support scope

What support covers.

Cover

The proposal states what is supported, who answers and in what hours.

Beyond cover

Extra sales channels or large changes are quoted as separate pieces.

Subcategory coverage

Where each restaurant & hospitality supplies subcategory is covered.

Each subcategory is either covered by this solution or has a page of its own where its software requirements differ.

  • Commercial Kitchen Equipment

    Its own solution page

    A quotation with versions, site requirements, installation dates and a serial-wise machine register is a different system from a catalogue of repeat orders.

  • Catering Supplies

    Covered on this page

    Event-dated orders and hire stock fit the category solution’s ordering, stock and returns features as configuration, without separate software.

  • Hotel Supplies

    Covered on this page

    Par levels, group contracts and artwork approvals are account and ordering rules covered by the category solution’s outlet and approval features.

  • Restaurant Tableware

    Covered on this page

    Pattern grouping, batch records and breakage claims are catalogue and returns features covered by the category solution as configuration.

Common questions

Questions about this solution.

Do we get a finished package?

Not on its own. The ordering back office exists as a product. Quotation and outlet layers are configured for your business after discovery.

Is there a trial or a price list?

No. There is no published price, free trial or live demo. A proposal states scope and cost.

Can venues see our stock?

As a setting, yes. You decide whether they see counts or only availability.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

  • No obligation
  • A reply within one business day
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