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GullySystem

Quotations for AC Installation and Service Enquiries

Enquiries for a new installation, a replacement or a service contract are logged with the customer and the site. A quotation is then built from your own price list of units, piping and labour.

From the first call to the quotation

Enquiry log

An enquiry records who asked, for which site, what they want and where it came from. A call, a walk-in and a WhatsApp message all go to one list.

Site visit notes

The person who visits notes room sizes, the position for the indoor and outdoor units, the pipe length and the power point.

Quotation lines

Units, copper piping by the metre, drain pipe, stands, cabling, breakers and labour are lines on the quotation. Each can be edited before it goes out.

Revisions

A customer who changes the tonnage or the number of units gets a revised quotation. The earlier version stays on file for reference.

Who uses it

The owner or a sales person prepares the offer. The coordinator keeps the list of open enquiries. Accounts see which were accepted, because those turn into jobs and invoices that must be raised.

Following up

Quotes with no reply stay on the open list. A reminder can go to the customer on WhatsApp or by email. Nothing is lost.

What the client decides

Your price list, your margin on units and your terms of payment are entered by you. The software does not suggest a price. It does not compare your rates with another contractor’s either, and the offer can be no more complete than the site notes behind it.

FAQ

Frequently asked questions

Can a quotation be sent from the system?

Yes. It can be shared as a document by WhatsApp or email, in the layout your business uses.

What becomes of an accepted quotation?

It turns into an installation job or a service contract, with the lines carried over, so the work is not entered a second time.

Can quotation terms such as advance payment be printed?

Yes. The terms you use, including any advance before the units are ordered, are set in the quotation layout.

Does it price a job from the room size?

No. You choose the units and lines yourself. A rule of thumb for tonnage by room size can be added to the notes if your team uses one.

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