One system for prescriptions, frames, lens orders, fittings and contact lens reorders.
Run an optical store from one customer file. The optometrist’s prescription, the frame chosen and the lens order sent to the lab are held together, and the pair moves from ordered to edged to fitted to collected. Contact lens fittings, remade pairs and the reminder for the next eye test are drawn from those same entries. Anyone at the counter can say where a pair stands.
- Frame ranges, lens options and lab order layouts entered as your store works
- Customer cards and latest prescriptions migrated for a first check
- Lens, coating and brand list edits handled by GullySystem staff when asked
Stores with one counter or many can run on it. Optometrists, dispensers, the workshop and the owner all work from it. A customer file carries the prescription, the frame, the lens order, the lab due date, the fitting and the balance. Reorders for contact lenses and test recalls come from the same file.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Eye test
The optometrist records the test with figures per eye, notes any prism and sets the date of the next test. Each figure is typed once.
- 2
Frame and lens choice
The dispenser picks a frame from stock, takes the eye spacing and fitting height, and chooses the lens type, index and coating.
- 3
Order and deposit
A new job opens for the pair and the frame is tied to its figures. The deposit is taken, and the lens order goes to the lab or the edging bench.
- 4
Lab and receipt
The job shows its due date. Lenses are received, checked on the lensmeter against the prescription and sent to the workshop.
- 5
Fitting and collection
The pair is edged, fitted and adjusted to the face. The customer then collects it and pays the balance.
- 6
Aftercare and recall
Adjustments, remakes and warranty repairs are logged. Reorders for contact lenses and the next test date come up on a list.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Product Management
Each frame colour and eye size is its own stock line under a brand and model, so the tray count and the drawer count agree.
- Price Lists and Schemes
Index, design, coating and tint each carry a price rule, so the dispenser’s lens choice produces the quote without a separate rate sheet.
- Job Work Management
One job per pair ties the frame to the prescription and follows the lens order from the deposit through to collection.
- Goods Receipt (GRN)
Lenses returning from the lab are received against the job, and the lensmeter result is entered before the pair goes to the bench.
- Service Reminders
Customers whose test date or contact lens supply is near appear on a list, and the reminder goes out over messaging or email.
- Point of Sale Billing
Frame, lenses and extras are billed on one invoice, with deposits taken earlier and the balance cleared at collection.
- Purchase Order Management
Frame and contact lens orders go to each brand on its terms, and the delivery note is checked against what was ordered.
- Barcodes and Labels
Each frame variant is labelled with a code, so scanning the tag at the counter pulls up its model, colour, size and price.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For optometrists
Open the day’s test list and see the last prescription for each customer. New figures are recorded once and carry through to the job.
For dispensers
Choose a frame and lens, quote the price rule, open the job and tell the customer the date the pair will be ready.
For the workshop
See the edging and fitting queue, the lens order each pair belongs to and the adjustments waiting at the bench.
For the store owner
Read jobs by status, remake causes by lab, frame stock by brand and contact lens reorders still unclaimed.
The numbers the owner asks for.
- Jobs at the lab and past their due date
- Frame stock by brand, colour and eye size
- Remakes by cause and by lab
- Pairs ready to collect with balance due
- Contact lens wearers due a reorder
- Customers due for an eye test
- Sales by brand and by lens type
Who this is built for.
- Single-counter optical stores with one optometrist
- Optical chains with several branches and a central lab order
- Stores with an in-house edging and fitting bench
- Practices that sell spectacles and contact lenses together
- Optical stores with a visiting optometrist on set days
When it is not the right choice.
- A kiosk selling ready-made reading glasses has no prescription or lab job to follow and needs only a till.
- A hospital eye department that books surgery and wards needs clinic software, not this product.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- WhatsApp or other messaging
- SMS
- Card payments
- Accounting export
- Barcode scanner and label printer
- Lab ordering portal export
Questions owners ask before a demo.
Is it built for optical stores or general retail?
It is built for optical stores. The prescription, the lens order and the job envelope are the centre of it, and general retail software has no place to hold a sphere, an axis or an eye spacing.
Can it hold a prescription with prism and addition?
Yes. Each eye carries sphere, cylinder, axis, addition and prism, along with the eye spacing. Your optometrists choose which fields appear.
How does it help when a pair comes back wrong?
The remake is logged against the original job with its cause. You can then see whether the fault lay with the figures, the lab or the fitting, and claim the credit from the lab.
Can frames be tracked by colour and eye size?
Yes. Each variant is its own stock line with its own count and tray position. A model in three colours and two sizes shows as six lines under one brand.
Does it handle contact lens wearers?
Yes. The trial pair, the final fitting and the supply end date are kept on the customer file. A list of wearers due a reorder is ready for the desk each week.
Will it talk to the machines in our eye-test room?
Possibly. Some set-ups pass figures by file. Others are typed in. We look at your equipment during the demonstration and quote any link separately.
Can several branches share customers?
Yes. A customer tested at one branch can collect at another, because the file and the open job are shared. Stock stays counted per branch.
Who owns the customer and prescription records?
The store does. When you leave, customer cards and job history go back as a spreadsheet or similar file, with the layout fixed before development starts.
What does it cost?
No fixed price is listed. Cost follows the number of branches, optometrists and bench staff, and the quote reaches you after you have watched the system run.
Do we need this for a small store?
Perhaps not yet. A store with a handful of jobs a week can keep an envelope and a diary. Once lab jobs overlap and recalls matter, a file per customer saves rework.
Wondering what it would cost? Share your requirements and an engineer will come back with a scope.
Businesses that use this.
See Optical Store Management Software with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
- No obligation
- A reply within one business day
- Your details stay private
Start with your requirements
Seven short steps that tell us what you need. An engineer reads them before getting in touch.
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