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GullySystem

Plumbing Contractor Software Views for Owners, Office and Plumbers

Many hands in a plumbing firm work on one job. Every role gets screens made for its own duties, covering the job from enquiry to payment.

One job, five roles

Owners

See jobs running, quotations open, dues by client, material cost against billing and wages payable. This is the view for deciding where to push and whom to call first each morning.

Office staff

Log enquiries, raise tickets, assign plumbers and prepare quotations and bills. Receipts are posted here too.

Supervisors

Record measurements, material needed and stages done at each site. Snags are listed and closed from the same screen.

Plumbers

Calls and jobs assigned for the day appear with address and notes, and each one is marked done from a phone. His own attendance and wage statement sit there too.

Store keepers

Record dealer receipts, issue material to a job and take back what returns. Stock below the reorder level is flagged.

Through a day

A complaint arrives by phone, and the office raises a ticket and assigns a plumber, who attends, notes the parts fitted and closes the call. At a site, the supervisor updates the stage while the store keeper issues pipes. By evening the office has posted receipts. The owner reads the dues.

At month end

Attendance and piece-rate work give each plumber’s wage statement, and running bills go out to builders. Owners see billing, collections and material cost for each job, and the accountant takes the exports for the books. A supervisor sees only his own sites.

What the client decides

  • Which roles exist in the firm
  • What each role may open, change or cancel
  • Who may give a discount or waive a visit charge
  • Whether plumbers see their own wages on the phone
  • Which sites each supervisor may see
FAQ

Frequently asked questions

Can a plumber see another plumber’s wages?

No. The standard view is his own calls, attendance and wage statement. The owner and our team fix what each role can open, at set-up.

Do plumbers need to come to the office to use it?

No. A phone browser is enough, whether the plumber is at the site or in a client’s house.

Can the owner see every site at once?

Yes. Owners see all jobs together, with billing and material for each, and can open any single site.

Who changes a role’s access later?

On request, GullySystem staff alter a role’s access. The first setting for each role is agreed during implementation.

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