One connected system for service calls, site jobs, material issue and billing.
Manage plumbing enquiries, quotations, service calls, site jobs, pipe and fitting issue, plumber teams and bills in one system. Each job carries its measurements, its material and its dues from the first site visit to the final payment. Plumbers see their own calls on a phone.
- Rate list, fitting catalogue and job types entered the way you quote
- Client list, open jobs and unpaid bills migrated
- Edits to rates and job types handled by GullySystem staff when asked
Plumbing contractors and firms on apartment sites run enquiries, estimates, service calls and site jobs on Plumbing Contractor Management Software, set up by GullySystem. Each job carries its measurements, the pipes and fittings issued, the plumbers marked present and the running account bills raised against it. Plumbers see their own calls on a phone. Annual maintenance contracts (AMC) and renewal dates follow.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Enquiry
A complaint or a site enquiry arrives by phone, WhatsApp or a walk-in. It is logged under the client’s name and the site address, with the kind of work asked for.
- 2
Site visit and quotation
The supervisor visits, takes measurements and notes the fittings. A quotation is built from the rate list, and the client accepts, negotiates or drops it.
- 3
Job and plumbers
An accepted quotation becomes a job. Plumbers and helpers are assigned, and a service call is dispatched to the technician who covers that area.
- 4
Work and material
Pipes, fittings and sanitaryware are issued from the store to the job. Work done is recorded stage by stage, and pressure tests are noted.
- 5
Billing
Measurements turn into a running account bill or a final invoice, with GST where it applies. Receipts are posted against it.
- 6
Follow-up
Snags are closed, the handover is recorded, and clients on a maintenance contract are called before it renews.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
Enquiries and site visits
Log every enquiry with its source and address, schedule the site visit, and keep the measurements and photographs with the client.
Learn moreQuotations and rate lists
Build quotations and estimates from your own pipe, fitting and labour rates, item by item as a bill of quantities. Every revision is kept, and open quotations stay in one list.
Learn moreService calls and job tickets
Raise a ticket for each complaint, dispatch a plumber or technician, record the visit and bill the repair, from a leaking tap to a blocked drain.
Learn moreSite jobs and work orders
Run each building or flat as a job with its stages, plumbers, material and schedule, from first fix to final fix.
Learn moreMaterial issue and store
Record pipes, fittings and sanitaryware received from dealers, issued to a job and returned, with reorder levels for fast-moving sizes.
Learn morePlumber teams and attendance
Mark attendance for plumbers and helpers, assign them to jobs, and work out daily wages, piece-rate pay and advances.
Learn moreMeasurements and running bills
Record work done against each stage as the measurement sheet behind the bill. Raise running account bills (RA bills) and a final bill, and track retention held by the client.
Learn moreTesting, snags and handover
Note pressure and leak tests, list snags found at inspection, close them one by one and record the handover.
Learn moreInvoices, receipts and dues
Issue GST invoices and receipts by cash, UPI or cheque, and see each client’s balance with the oldest bill first.
Learn moreMaintenance contracts
Keep annual maintenance contracts (AMC) for apartments and commercial buildings, with visit schedules and renewal dates.
Learn moreThe business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Lead Management
Each enquiry is logged with source and address, the site visit is scheduled, and measurements and photographs stay with the client record.
- Estimate/Quotation Management
Quotations are built item by item as a bill of quantities from the firm’s pipe, fitting and labour rates, with every revision and open quote kept.
- Ticket Management
A ticket is raised for each complaint, from a leaking tap to a blocked drain, then a plumber is dispatched and the repair billed.
- Work Order Management
Each building or flat runs as a job with stages, plumbers, material and schedule, from first fix through to final fix.
- Stock Tracking and Alerts
Pipes, fittings and sanitaryware are recorded as received from dealers, issued to a job and returned, with reorder levels set for fast-moving sizes.
- Attendance & Time Tracking
Attendance is marked for plumbers and helpers, who are assigned to jobs, and daily wages, piece-rate pay and advances are worked out.
- Invoice Management
GST invoices and receipts by cash, UPI or cheque are issued, and each client’s balance is shown with the oldest bill first.
- AMC and Service Contracts
Annual maintenance contracts for apartments and commercial buildings hold visit schedules and renewal dates, so scheduled servicing is not missed.
How we would put it in.
Setup, data migration, integrations and anything built on top.
Topics beyond the modules.
Each page covers one part of how the system is used, connected or controlled.
Reports for Plumbing Contractor Owners and Supervisors
These reports come from the enquiries, jobs, material issues and bills that the office and supervisors already enter.
Learn morePlumbing Contractor Software Connections to WhatsApp, UPI and Tally
The plumbing system connects to the messaging and payment channels that a contractor’s office uses every day.
Learn morePlumbing Contractor Software Views for Owners, Office and Plumbers
A plumbing firm has several people who touch the same job.
Learn moreOne system, each person sees their part.
For owners
See jobs running, quotations open, dues by client, material cost against billing and wages payable.
For the office
Log enquiries, raise tickets, assign plumbers, prepare quotations and bills, and post receipts.
For supervisors
Record measurements, material needed and work done on each site, and close snags.
For plumbers and technicians
See the calls and jobs assigned for the day and mark each one done from a phone.
For store keepers
Record receipts from dealers, issue material to jobs and take back what returns.
The numbers the owner asks for.
- Quotations open, won and lost
- Service calls by status and plumber
- Material issued against each job
- Running account bills raised and amounts received
- Dues by client, oldest first
- Wages and advances by plumber and helper
- AMC contracts due for renewal
Who this is built for.
- Contractors who fit water supply and drainage lines in new buildings
- Plumbing firms that handle repair calls in homes and shops
- Contractors working under builders as the MEP plumbing subcontractor on apartment and villa projects
- Firms that keep annual maintenance contracts (AMC) for apartments and offices
- Plumbing shops that sell fittings and also send plumbers to fix them
When it is not the right choice.
- A single plumber who takes a few calls each week can manage with a phone and a notebook.
- Contractors whose main work is electrical, air conditioning or waterproofing will find Electrical Contractor Management Software, HVAC and AC Service Management Software or Waterproofing Contractor Management Software closer.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- UPI and payment gateway
- Tally export
Questions owners ask before a demo.
Is it for repair calls, site contracts or AMC work?
All three. A service call is a short ticket, a site job runs in stages, and a visit under an annual maintenance contract is recorded against that contract. A repair outside the contract is billed as a service call.
Can quotations be built from our own rates?
Yes. Pipe, fitting and labour rates are entered once, and each quotation picks from them. Revisions are kept, so the earlier figure is not lost.
Can it track material sent to a site?
Yes. Material is issued from the store against a job, and what comes back is recorded. Material cost for a job can be read beside what has been billed for it.
Does it handle RA bills for builders?
Yes. Work measured against each stage becomes a running account bill, with the measurement sheet kept behind it. Retention and billing terms follow what each builder’s contract says, and they are set with you.
Can plumbers use it from a phone, and does it work without signal?
A plumber sees the calls and jobs assigned and marks each one done, and wages are worked out from those entries. It runs online, so a basement or an unconnected new building has to wait until signal returns.
Is there a Tally link for plumbing bills?
Not built in. Invoices, receipts and client balances are held in the software and can be exported for your accountant. A Tally export is a quoted extra, settled in the first workshop.
Can open jobs and unpaid bills be moved?
Yes. Clients, open jobs and unpaid bills are loaded from your register or spreadsheet, and the office checks them ahead of go-live.
Who owns the data?
You do. How your plumbing records leave the system is fixed in the quotation before work begins.
What does it cost?
No price is published. Cost varies with user count and configuration. You watch a working demo first, and the figure arrives in a written proposal.
Does it know where each plumber is?
No. There is no vehicle or phone tracking. The office dispatches a call to the technician who covers that area, and the plumber marks the visit done on a phone.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Written for this trade.
Practical notes on running the business, not product marketing.
How to Automate a Plumbing Contracting Business
Enquiries, quotations, service calls, site jobs, pipe and fitting issue, plumber wages and bills: how a plumbing contractor moves them into one system.
Learn moreHow to Track Plumbing Service Calls and Job Costs
What to record on each plumbing service call and site job, from plumber visit to material issued and bill raised, so job costs can be read from one place.
Learn moreBusinesses that use this.
See Plumbing Contractor Management Software with your own data.
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