Software Solutions for Sanitaryware Sellers
Sanitaryware is heavy, fragile and chosen with the bathroom’s layout in mind. Sellers need to record trap type and fixing details, keep display and godown pieces apart, pack and ship breakable goods and follow each order to delivery and fitting.
Handle heavy, breakable bathroom ceramics from selection to installed fixture.
A toilet, a basin and a cistern are chosen together and bought for one wall. The seller must know the fixing details and carry the item without breakage to its door.
Showrooms with an online range
A showroom lists most of its display and godown pieces and uses the site to bring in site visits and quotations.
Distributors of branded ceramics
A distributor supplies dealers by pallet against an order and a delivery schedule.
Online bathroom stores
A store ships selected ceramics from a warehouse with a partner carrier.
The workflow for sanitaryware.
- 1
Choosing a suite
A buyer picks a toilet, basin and cistern from one range and sees their trap type, fixing and colour together.
- 2
Holding display and godown stock apart
A display piece cannot be sold unless the seller agrees. The record shows which is which.
- 3
Crating and protected dispatch
Each piece is packed with the right protection and weighed. Packing is photographed so that a later claim has proof.
- 4
Delivery to the site
Heavy items go on a scheduled run with a confirmation of site readiness. Delivery is split if the site is not ready for all pieces.
- 5
Breakage and fitting follow-up
Damage on arrival is reported with photographs, a replacement is arranged and a fitting visit is recorded where one was booked.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- Trap type, fixing method and dimensions held on each piece
- Display and godown stock kept apart
- Packing photographs and a handover record for fragile goods
- Delivery scheduling tied to site readiness, with batch or lot references where the brand gives them
What we would build for sanitaryware.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- The showroom product’s display and godown stock, breakage log and delivery challans
- A freight carrier for crated ceramics, added when its booking interface and tariff are reviewed
- Part payments and account billing for builder orders spread across several bathrooms
How the work runs, and what we need from you.
What you provide
- Your range with trap types, sizes and brand model numbers
- How you split display, godown and breakage stock today
- Your carrier and delivery arrangements for ceramics
Record the fixing detail
We work out which details a plumber must see before an order is accepted.
Walk the dispatch path
One order is packed, shipped and unpacked end to end, so the damage points are known.
Add the site-ready step
Delivery is held until the buyer confirms the bathroom can take the goods.
What you receive.
- Fixing and layout fields
- Display and godown stock separation
- Packing photograph and handover record
- Delivery scheduling with a site-ready step
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Breakage claims settled without dispute
- Deliveries held because a site was not ready
Selling at home and abroad.
Cross-border sale of heavy ceramics is rarely practical. Sellers who do ship abroad should confirm crating, insurance and import rules with a carrier and adviser, and expect trap and fixing conventions to differ.
The wider requirements for plumbing & bathroom products are on the Plumbing & Bathroom Products page.
Related subcategories.
Sanitaryware E-commerce & Delivery Management Software
Existing product, extended
The showroom side exists as GullySystem’s Tile and Sanitaryware Showroom Software, with sanitaryware records, godown and display stock, part deliveries and breakage logs. The online store and its delivery and fitting steps are configured around it.
Read about the softwareExisting GullySystem products that apply
Related services
Questions about sanitaryware e-commerce.
Can the site tell a buyer which toilet fits a wall?
It shows trap type and fixing details you record, and a buyer or plumber compares them. It does not survey the bathroom.
Can a display piece be sold online?
Yes, if you choose to. It carries its own status and price and is never mixed with new stock.
Does it settle breakage claims with the carrier?
Not on its own. It keeps the packing photographs, handover and delivery record you need to make the claim.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private