Customer Records and Offers for Clothing Stores
A regular buyer returns for the next festival and the next wedding. What they bought, the sizes that fitted and the occasions they shop for are kept against one mobile number.
What the customer record holds
Sending a message
Messages go out to groups the shop builds from its own records, never to a bought list. New arrivals in a category, a festive offer, a sale opening or a reminder that an altered piece is waiting all use the mobile number already on the bill. Consent and opt-out handling are part of the set up. Lists stay with the shop.
Groups the counter can build
What the shop decides
- Whether a mobile number is compulsory at billing
- Which groups may be messaged, and how often
- Who may read a customer bill history
- How an opt-out request is recorded and respected
What is outside this module
- It does not buy or supply customer lists
- Message delivery rests with your WhatsApp or SMS provider
- Data protection duties sit with the shop and its advisor
Frequently asked questions
Is a mobile number needed for every bill?
That is your call. A bill can go through without one, though the customer then has no record to trace later.
Can we message only buyers of one brand?
Yes. Groups are built from past bills, so a message can reach buyers of a single category or brand.
Who can see what a customer bought?
Only the roles you permit. Many shops keep bill history with the owner and the counter alone.
Does it send the messages itself?
It prepares and queues them. Delivery depends on the WhatsApp or SMS account the shop uses, which is confirmed during scoping.
Tell us what you need.
Send a short brief and one of our engineers will come back to you within one business day.
- No obligation
- A reply within one business day
- Your details stay private