Hotel Software Connections to WhatsApp, UPI and Channel Managers

Name: GullySystem
Address: #257, 3rd Floor, Sri Nanjundeshwara Complex, Service Road, Nagarbhavi 8th Block, Outer Ring Road, 2nd Stage, Bengaluru, Karnataka, 560072, IN
Telephone: +91-8095858589

A hotel already runs messaging, payment and device tools, and the system meets them where they are rather than replacing any of them. What each connection carries is settled first.

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Messages to guests and agents

Most of what a property sends out is a confirmation or a copy of a bill.

Booking confirmations, a note before arrival and a folio copy after departure. Template wording and the approval route are decided with you. Nothing goes out unapproved.

SMS and email

The same messages where WhatsApp is not used, plus statements emailed to an agency or a company. Both channels can run together.

What the other side governs

Delivery rests with the messaging provider and the account you hold there. Numbers and templates are checked during scoping.

Payments and accounts

UPI and payment gateway

An advance or a folio balance paid online, with the receipt recorded against the booking. Which gateway you use is your own choice, and the account stays in your name rather than ours.

Tally export

Collection and folio figures are prepared for your accountant as a file. The ledgers it should write into are explained first. That conversation comes early.

What the other side governs

Settlement timing and charges belong to the gateway and your bank. Ledger mapping for that file sits with your accountant.

Devices and online bookings

Hardware and portals are where a promise should wait for a model number.

OTA channel manager

Availability and amounts pushed out, bookings pulled in. Which channel manager you run, and which fields it passes in either direction, are confirmed with the front office during scoping. Where no channel manager exists, portal bookings are keyed in at the counter like any other reservation.

Key card door locks

A card written at check-in for the room allotted. Whether your lock make allows this is confirmed first. Older mechanical sets, fitted in many properties, cannot take an instruction at all.

Printers

Thermal and label printers for folios, counter bills and function sheets, chosen around the models already sitting at your counter rather than a list we prefer. Old printers are usually fine.

Biometric attendance devices

Staff attendance read from a device at the service entrance, where the make supports it. Makes differ widely.

What is settled during scoping

Which connections are in the first release and which wait
The make and model of every lock, printer and device
Who holds the messaging and gateway accounts
Which fields a channel manager sends and receives
What the Tally file contains, with your accountant present

FAQ

Frequently asked questions

Will online bookings arrive on their own?

Only through a channel manager. What it sends and receives is confirmed before the work is quoted.

Can the folio be sent on WhatsApp?

Yes, where your messaging account allows it. Template wording is agreed with you first.

Does it write a key card at check-in?

Only if your lock make supports it. The model is checked during scoping, before any promise is made.

Is a Tally link included?

No. An export file is prepared as an item of its own, sized once the ledgers have been explained.

What happens when a connection is not available?

The step is recorded by hand instead, and the room chart and the folios carry on as normal.

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