Integrations for Veterinary Clinic Software

The software connects to SMS and email for owner messages and to payment gateways for card and online payment at the desk. Anything beyond these is scoped with the clinic.

Talk to us Free tech audit

What it connects to

SMS

Appointment confirmations, cancellations and reminders for vaccinations, flea treatment and yearly check-ups go to owners by text message, built from the dates held on each pet’s record.

Email

The same messages can go by email. Each owner’s preferred channel is held on the owner record, so the clinic does not choose it again for every message.

Payment gateways

Card or online payment can be taken at the desk. Every payment is posted to its invoice, and any balance stays tracked on the outstanding list.

What depends on the other system

Messages and online payments pass through services outside the clinic’s own software. An SMS gateway and a payment gateway account belong to the clinic, and delivery rests on those providers. A reminder is built from the vaccination date on the pet’s record, and whether it reaches the owner depends on the contact details held for that owner.

Confirmed during scoping

Which SMS provider and sender name the clinic uses
Which payment gateway is used and which modes are taken at the desk
Whether the accountant needs a monthly export or a Tally link
How the clinic’s reminder schedules are entered

What is not standard

Billing and revenue reports are available to the accountant each month. A Tally link is not standard. It can be scoped during set-up. No other practice or laboratory software is connected unless it is agreed with the clinic first, and test results are attached to the visit by the team.

FAQ

Frequently asked questions

Does it send reminders by SMS and email?

Yes. Both are supported, and each owner’s preferred channel is held on the owner record, so confirmations and reminders reach owners the way they chose.

Can the desk take card payments?

Yes. Card or online payment goes through a payment gateway, and the payment is recorded against the invoice.

Is there a Tally link?

Not as standard. Billing and revenue reports go to the accountant each month, and a Tally link can be scoped during set-up.

Who holds the gateway and SMS accounts?

The clinic does. The connection uses the clinic’s own gateway and SMS accounts, and which providers are used is confirmed during scoping.

Talk to us

Tell us what you need.

Send a short brief and one of our engineers will come back to you within one business day.

No obligation
A reply within one business day
Your details stay private