Software Solutions for Smart Hub Sellers
A hub is the centre of a smart home, and buyers choose it by what it connects: which radio types, how many devices and which voice assistants. Sellers online need a compatibility matrix that reads both ways, starter bundles and a way to support buyers who bought the wrong hub.
Show what each hub can connect, and sell the starter kit around it.
A hub is bought once and the choice shapes every later purchase. Buyers want to see which devices it connects to before they commit.
Hub brands with their own range
A brand sells hubs with starter kits and later sells compatible devices to the same buyers.
Multi-brand home technology stores
A store sells hubs from several makers and has to explain which of their devices pair with which hub.
Integrators who buy hubs for clients
A system integrator orders hubs by the dozen for projects and wants them configured and labelled before delivery.
The workflow for smart hubs.
- 1
Choose by what it connects
The buyer selects the devices they own or want, and hubs that cover them are shown first.
- 2
Check device limits
The catalogue notes how many devices each hub can hold and warns when a planned system would exceed it.
- 3
Starter bundle picked
A hub with two sensors and a plug is sold as a bundle, with all parts held together.
- 4
Pre-configuration for projects
For integrator orders, hubs are labelled with the site and prepared before they are packed.
- 5
Wrong hub exchange
A buyer who needs a different hub exchanges it. The record notes which devices prompted the swap.
The challenges, and what they cost.
What is specific to this trade.
These are requirements we would confirm in discovery. They describe what the solution may need to handle. They are not features that already exist.
- A single compatibility source that feeds both hub and device pages
- Device capacity held for each hub and checked at the basket
- A change log when firmware adds or removes support
What we would build for smart hubs.
Chosen from the commerce capabilities this business needs, not a list of everything.
Who works in the system, and what each can do.
What it would connect to.
An integration is confirmed only after its API, access and scope are checked. A connection that updates on a schedule is described as scheduled, not real-time.
- A maker’s published compatibility list, imported as a sheet and reviewed before it is used
- Stock and billing from a shop, shared at set intervals
- Project documents from integrators, attached to the order
How the work runs, and what we need from you.
What you provide
- The hubs and devices you sell, with the maker’s compatibility sheets
- Capacity limits for each hub
- How integrator orders are prepared and labelled
Build the matrix once
A single table is loaded and checked, and every hub and device page reads from it.
Review it with each firmware change
A short routine is set up so that updates reach the matrix before the listings go stale.
What you receive.
- A compatibility matrix and its change log
- A device limit check at the basket
- Bundle and preparation rules
How progress is judged.
Measures are agreed against your own baseline. We do not promise a result in advance.
- Hub exchanges caused by capacity or compatibility
- Matrix entries updated after a firmware change
Selling at home and abroad.
Hubs may support different radio frequencies and assistants in different countries. The matrix is held per market, so a buyer sees what works where they live.
The wider requirements for smart home & security are on the Smart Home & Security page.
Related subcategories.
Smart Home & Security E-commerce Platform and Installation Software
Configured implementation
Storefront, installation booking and plan renewals sit on whichever platform discovery selects, and each is configured for the seller. No existing GullySystem product covers the whole sale, so each flow is set up for the individual seller.
The compatibility matrix is the category solution’s compatibility fields in table form, and bundles and trade orders are already covered.
Read about the softwareExisting GullySystem products that apply
Related services
Questions about smart hubs e-commerce.
Can the matrix be updated when a maker adds support?
Yes. Your catalogue manager edits it, and every page that uses it reflects the change.
Does the software set up the hub for the buyer?
No. Setup happens in the maker’s app. For projects, your team may prepare hubs before dispatch, and this software tracks that step.
Can an integrator return a hub they have labelled?
That depends on your terms. The record keeps the label and site so the return can be assessed.
Talk through your commerce requirement.
Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.
- No obligation
- A reply within one business day
- Your details stay private