One connected system for hearing tests, device fittings, trials, repairs and recalls.
Manage an audiology clinic in one system. Appointments are booked by audiologist and sound booth, and each patient’s history, audiograms, tympanometry results and devices sit on one record. Quotes, loan trials, fitting adjustments, repairs and annual retests all grow from those same entries. The desk sees what is due, what is out for repair and who owes a balance.
- Hearing tests, device models and fee schedule loaded to match your clinic
- Existing patients and fitted devices brought across
- Form and device list changes made by GullySystem staff on request
Hearing clinics of every size keep tests, devices and aftercare in GullySystem, configured around their own booths and catalogue. Audiologists, dispensers and reception all open the same patient file. Each record carries history, audiograms, devices with serial numbers and warranties, trial dates, repairs and balances. Recalls for retests and warranty checks are listed for the desk.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Booking
Bookings come in by phone, through the website or from a referring GP or ENT doctor. The visit is placed with an audiologist and a booth, and the referral letter is attached.
- 2
Assessment
The audiologist records history and symptoms such as tinnitus or fullness, runs otoscopy and pure tone tests, and saves the audiogram to the record. Tympanometry results go in beside it.
- 3
Advice and quotation
If a device is advised, the patient receives a quotation for a model and accessories and pays a deposit. Receiver-in-canal, behind-the-ear and in-the-ear styles are priced from your catalogue.
- 4
Ordering and fitting
The device is ordered, programmed and fitted. Side, model and serial number are recorded with the warranty date, and real-ear measurement readings are saved so later adjustments start from them.
- 5
Trial and adjustment
A follow-up is set. Settings changed at each visit, such as gain or a new program, are noted, and the patient decides whether to keep the device or return it within the trial.
- 6
Aftercare and recall
Repairs, ear moulds, wax guards and batteries are handled from the record. Yearly retests and warranty checks are listed for the desk, with the patient’s preferred reminder channel shown.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Appointment Scheduling
Tests, fittings and follow-ups are booked by audiologist and sound booth, and reminders cut down the visits patients forget.
- Document Management
Files exported from the audiometer attach to the patient and the date of the test, so results open from the record.
- Batch and Serial Tracking
Each device is held by serial number with its side, fitting date and warranty end, so a repair claim starts from the record.
- Estimate/Quotation Management
Devices and accessories are quoted to the patient, accepted in writing, and the deposit and balance are tracked against that quote.
- Job Work Management
Devices and impressions sent to a maker or laboratory are tracked by job slip, due date and receipt until the patient is told.
- Invoice Management
Invoices follow from the accepted quotation, payments are posted, and a copy can be printed for the patient or an insurer.
- Stock Tracking and Alerts
Batteries, domes and filters are counted with reorder levels, so the desk orders before a patient finds the shelf empty.
- Service Reminders
Patients due for a yearly retest or near the end of a warranty are listed so the desk can contact them.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For the clinic owner
Watch sales by device, trials still running, repairs away and the money patients still owe, split by audiologist and by manufacturer.
For audiologists
See your booth list, each patient’s audiograms, devices and the programming adjustments made before, without opening a second program.
At the front desk
Run the diary, take payments, chase balances, log returned repairs and ring patients due back. Loan trials show on the same screen.
For dispensers
See quotations, orders placed with manufacturers, devices due for fitting and trials ending this week, with each patient’s deposit paid.
The numbers the owner asks for.
- Devices sold by manufacturer, model and period
- Loan trials open and ending this week
- Repairs out with manufacturers and overdue
- Warranties ending in the next quarter
- Patients due for an annual retest
- Balances due on part-paid device orders
- Batteries, domes and filters to reorder
Who this is built for.
- Single-audiologist clinics
- Clinics with several audiologists and sound booths
- Hearing aid dispensers with a fitting service
- Clinics that work with ENT doctors and refer patients both ways
- Hearing centres run from several branches
When it is not the right choice.
- A practice that only tests hearing and never sells a device may be content with filed audiograms and a paper appointment diary.
- A hospital with wards and an ENT department will find a hospital product fits better.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- Audiometer software export files
- SMS
- WhatsApp or other messaging
- Card and online payments
- Accounting export
Questions owners ask before a demo.
Is it audiology software or general clinic software?
Audiology. Audiograms, device serial records, loan trials and repairs are the centre of it. A hospital with wards and an ENT department needs a different product.
Does it replace our audiometer software?
No. Tests are still run and saved there. Exported audiogram and tympanometry files attach to the patient’s record, and a deeper link to the audiometer can be scoped after a review.
Can it record devices by serial number?
Yes. Each device is held with model, side, serial number, fitting date and warranty end, and a patient’s full device history, including earlier aids and moulds, is on one screen.
How are hearing aid trials handled?
Each trial carries a fitting date, a booked follow-up and a final decision. The sale stays open until the patient keeps the device or returns the loan unit to stock.
Can it follow repairs sent to the manufacturer?
Yes. A job slip records what left, which manufacturer holds it, when it is due back and when the patient is told. Overdue repairs are listed for the desk each morning.
Does it send claims to insurers or schemes?
No. Claim formats differ by country and scheme. Records and invoices can be printed or exported for submission, with serial numbers and fitting dates on each line.
Can patients be reminded of yearly retests?
Yes. Patients due for a retest or warranty check are listed, and reminders go by the channel they prefer. Staff then see who booked and who has not replied.
Can we bring over our existing patient files?
Yes. Patient names, fitted devices, serial numbers and warranty dates load from your current software or ledger, and reception reviews a sample before you rely on it.
Who can see test results?
Only users given access. Roles set what each person sees, and what local privacy rules require is reviewed during implementation.
What does it cost?
No price is published. A quote reflects audiologist numbers, sound booths and the device catalogue to be loaded, and you see a demonstration before the proposal arrives in writing.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
See Audiology Clinic Management Software with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
- No obligation
- A reply within one business day
- Your details stay private
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