One connected system for counter intake, garment tags, plant stages, delivery rounds and billing.
Manage a dry cleaning business from one system. Counter staff open an order, tag each garment and record its condition. Items are scanned through each stage of the plant, or checked out to a partner plant and back. Delivery rounds, prepaid plans and account billing run from the same order. Finished orders left on the rail prompt a message to the customer.
- Service list, prices and express rules entered as your shop quotes them
- Customer list and open orders migrated from your ticket book or software
- Tag printer and label layout chosen with you before opening day
Dry cleaners with a single counter or a chain of them use this system, provided by GullySystem. Counter staff, plant operators, drivers and the owner work from it. Each garment has a tag, a condition note and a stage, and each order has a bill, a rail position and a collection record.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Intake
The counter opens an order, counts each item with the customer, picks the service and notes stains and damage.
- 2
Tagging
A tag prints for every piece with the ticket and item number, and the customer receives a receipt for the count.
- 3
Plant stages
Items are scanned through sorting, spotting, cleaning, pressing and packing, so the order shows where it is.
- 4
Outside work
Garments for the partner plant go out as a batch with a list, and are checked in item by item on return.
- 5
Rail and rounds
Finished orders are given a rail position or placed on a delivery round, and the customer is told they are ready.
- 6
Collection and billing
The customer collects or receives the order, pays or has it added to an account, and the ticket closes.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Barcodes and Labels
Each piece gets a printed tag, and scanning it at every stage keeps one customer’s shirt from being mistaken for another’s.
- Work Order Management
Every order sits at a stage on the plant floor, so the counter can see what is in spotting or waiting for the press.
- Job Work Management
Garments sent to a partner plant leave as a listed batch with a return date and are matched item by item on return.
- Online Booking Portal
A customer asks for a pickup slot online, and the request lands in the list the dispatcher builds the round from.
- Invoice Management
Counter bills and monthly statements for hotels and clinics come from the same orders, with prepaid balances applied first.
- WhatsApp, SMS and Email Notifications
A message reaches the customer when the order lands on the rail, and the same record lists orders left uncollected.
- Loyalty and Offers
A phone number at the counter brings up points and offers, and applies them to the bill without anyone working them out.
- Stock Tracking and Alerts
Solvent, detergent, hangers and packing film are counted against reorder levels, so the plant does not stop for want of film.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For the owner
See takings by counter and service, orders by stage, garments on the rail and partner batches still out.
At the counter
Open orders, print tags, find any item by ticket or phone number, and take payment at collection.
For plant operators
Scan items in and out of each stage, see special instructions, and flag items that need a second pass.
For drivers
Open the round on a phone, see what to collect or deliver, and record the payment taken at the door.
The numbers the owner asks for.
- Orders and takings by day and counter
- Items by stage and time spent in stage
- Garments on the rail by age
- Partner plant batches out and overdue
- Corporate account statements due
- Revenue by service type
- Supplies below reorder level
Who this is built for.
- Single-counter dry cleaners with their own plant
- Chains with several counters and one central plant
- Counters that send work to a partner plant
- Shops running pickup and delivery rounds
- Cleaners serving hotels, clinics and uniform accounts
When it is not the right choice.
- A shop with a handful of orders a day can manage with a ticket book and a cash box.
- A coin-operated self-service launderette has no counter orders to follow and needs a different tool.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- Label or tag printer
- Barcode scanner
- WhatsApp or other messaging
- SMS
- Card and mobile payments
- Accounting software export
Questions owners ask before a demo.
Does it print a tag for every garment?
Yes. A tag prints per piece with the ticket and item number, and the same code is scanned at each stage of the plant.
Can it show the condition of a garment at intake?
Yes. Stains, tears and missing buttons are noted against the item, and a photo can be attached from the counter.
We send some work to another plant. Is that covered?
Yes. A batch is listed with its garments and a return date, and each item is checked in when the bag arrives back.
Can hotels and clinics be billed once a month?
Yes. Account customers have their own rates and receive one statement listing every order in the period.
How does the customer know an order is ready?
The customer is sent a WhatsApp, SMS or email as soon as the order is hung on the rail. Orders that sit for long appear on a list at the counter.
Can drivers take payment on a round?
Yes. The driver notes cash or card on the order at the door, and the counter sees the round’s takings added up at closing.
Can prepaid plans be used?
Yes. A customer’s prepaid balance is drawn down as orders are billed, and the remaining amount shows at the counter.
Can we bring our customer list across?
Yes. Customer names, phone numbers and orders still on the rail are loaded, and the counter supervisor reads through the list before opening.
What does it cost?
Counters, tracked plant stages and any partner or round work all shape the quotation, so no figure is printed here. A quotation follows a walkthrough.
Is it worth it for one small counter?
It may not be at first. A shop with few items a day can work from tickets. The system helps once counts, rounds and partner batches multiply.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
Related products.
See Dry Cleaner Management Software with your own data.
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