One connected system for door sales, installs, repair dispatch, van parts and service plans.
Manage garage door enquiries, quotations, factory orders, installation jobs, repair calls, technician dispatch, van parts and service plans in one system. Each door carries its make, size, spring and opener details, and every visit made to it. Technicians work from the job sheet on their phones, and the call board updates as visits close.
- Door models, spring sizes, openers and labour rates loaded to match your quotations
- Customer and door records, open jobs and owed bills brought over from your register
- Later changes to price lists and job types made by GullySystem staff on request
Garage Door Company Management Software, configured by GullySystem, carries a door firm’s enquiries, quotations, installations, repair calls and service plans. Each door carries its make, size, spring type and opener model, plus every visit and part changed. Dispatch assigns calls to technicians who see the job sheet on a phone. Invoices and van parts follow the job.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Call or enquiry
A repair call or a sales enquiry arrives by phone, web form or message. The address, door type, and the fault or request are written on the new record, with the caller’s access notes.
- 2
Dispatch or site measure
A repair is assigned to the nearest technician with the right springs and rollers on the van. A sales visit measures the opening and notes headroom, backroom and side room for the track.
- 3
Quotation and order
The price list feeds the quotation, which stores panel style, colour and opener choice. An accepted quote becomes a factory order with a lead time. The install is booked against that date.
- 4
Visit or install
The technician or installers open the job sheet, record parts used and readings, and complete the safety checks, including the auto-reverse test and force setting, before leaving.
- 5
Invoice and payment
Once the job sheet closes, the bill is drawn from it under your local tax rules. Payment taken at the door or afterwards is posted against it, and the customer’s balance updates.
- 6
Planned visits
Agreed visits are scheduled for each door covered, and reminders go out before every one.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Ticket Management
Each repair call becomes a numbered ticket with an address, a door type, a fault and an owner, so dispatch knows which calls remain open.
- Technician Scheduling
The day’s calls and installs are placed against technicians by area and availability, and each one receives a job sheet on the phone.
- Asset AMC Tracking
Each door is held as an asset with its make, size, spring type and opener model, and every service visit made to it is listed beneath.
- Estimate/Quotation Management
Quotations are priced from the firm’s door and opener list, with panel style, colour and window choices stored so they carry into the order.
- Stock Tracking and Alerts
Springs, rollers and cables are counted by van and by warehouse, and an alert shows when a size drops below the level set for it.
- Job Cards
The job sheet holds the fault found, the work done and the parts fitted for one visit, then closes with the customer’s sign-off.
- AMC and Service Contracts
A plan lists the doors it covers, the visits it owes and its renewal date, so a scheduled check is booked before a door fails.
- Invoice Management
An invoice is raised from the completed job sheet with the tax settings for the country, and payment taken on site is posted against it.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For owners
See calls handled, quotations open, installs scheduled, parts cost and dues by customer, along with spring and opener stock tied up in vans.
For dispatch and the office
Take calls, assign technicians, book installs, place factory orders, raise invoices and post payments, all from one call board.
For sales staff
Record measures and selections, prepare quotations and follow each one until it is accepted or dropped. See the factory lead time before promising an install date.
For technicians and installers
Open the day’s job sheets on a phone, see the door’s history, record parts used and close each job. Photograph the old spring before it goes in the scrap bin.
For parts staff
Load vans from the warehouse. Book in supplier deliveries. Restock parts that come back.
The numbers the owner asks for.
- Calls by status, technician and fault type
- Quotations open, won and lost
- Installs scheduled against factory delivery dates
- Parts used and van stock below reorder level
- Service plans due for renewal
- Invoices raised and amounts received
- Dues by customer, oldest first
Who this is built for.
- Companies that repair residential garage doors, torsion springs, cables, drums and openers
- Firms that sell and install new sectional and roller doors with insulated panels
- Commercial door companies serving warehouses, loading docks and car parks with high-lift tracks
- Opener and remote suppliers that also send out technicians
- Firms that hold annual service plans for housing groups and property managers
When it is not the right choice.
- One technician fielding a few calls a week can manage on a phone and a notebook.
- Businesses whose main work is air conditioning, plumbing or fire safety will find HVAC Service Management Software, Plumbing Contractor Management Software or Fire Safety Company Management Software closer.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- WhatsApp or other messaging
- Online payment gateway
- Accounting software export
Questions owners ask before a demo.
Is it for repairs, new installs or service plans?
All three. A repair is a short job sheet, a new door is a quotation, an order and an install, and a plan visit is recorded against its agreement. A repair that turns into a sale is converted without retyping.
Can technicians see a door’s history on a phone?
Yes. The job sheet opens with the door’s make, size, spring and opener details, plus earlier visits. After the visit, the technician records the parts used and the checks made, such as the balance test and the auto-reverse test.
Does it track parts on each van?
Yes. Parts are issued to a van, used against a job and replaced from the warehouse. Dispatch can see whether a van holds the right torsion spring before sending it to a call, which saves a second trip.
How does dispatch tell who is nearest?
It shows the area each technician covers and the status they have set. It does not track phones or vehicles, so nearest means the assigned area, and dispatch still decides who takes a late spring call.
Can quotations pass details to the factory order?
Yes. Opening size, panel style, insulation, colour, windows, hinges and opener are saved on the quotation and carry into the order without retyping.
Does one plan cover several doors?
Yes. One agreement can cover many doors at one property or across a group, with a visit date and a renewal date for each.
Will jobs still open and bills still owed come across?
Yes. Jobs still open and bills still owed travel with the customer and door records, and a sample is read back to the office before you start.
Can it export invoices to our accounting software?
Your accountant can receive invoices, receipts and balances as an export file. A live link to a named accounting package is quoted separately, after the first workshop.
What does it cost?
There is no public price list. What you pay turns on the size of your crew and which extras you switch on. You see a demo on your own doors, springs and parts first. The quote arrives in writing afterwards.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
See Garage Door Company Management Software with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
- No obligation
- A reply within one business day
- Your details stay private
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