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GullySystem
Recreation · Museum Management Software

One connected system for the collection, loans, exhibitions, tickets, members and the shop.

Manage a museum in one system. The registrar holds accession records, locations, loans and condition reports. Visitor services sell timed tickets and book school groups, while the shop and development teams record sales, members and gifts. Exhibition plans draw on the same object records, so curators and installers see what is available and where.

  • Accession numbering, locations and field lists entered as your museum documents its collection
  • Catalogue records, members and open loans brought across before opening day
  • Edits to ticket types and label templates handled by GullySystem staff on request

Museums, galleries and heritage centres get this system from GullySystem, shaped around how each one catalogues its objects and admits visitors. Registrars, curators, visitor services, the learning team, shop staff and volunteers use it. The collection side holds objects, movements, loans and condition checks. The visitor side holds tickets, groups, members and donors, so both sides read from one record.

Where it breaks today

What goes wrong before the software.

Object locations live in a movement book

A piece goes from store to a case to conservation. The move is written in a book. A later search finds only the last person who handled it.

Loan agreements sit apart from the catalogue

Each loan has an agreement, an insured value, a courier and a return date. These papers are filed in a folder, not attached to the object they describe.

Condition checks have no due date

Works on paper, textiles and archaeological finds need review at intervals. Without a date on the record, a check follows damage. It does not prevent it.

Exhibition lists drift from the store

The label list, the case plan and the loan schedule are kept in separate documents. A late arrival changes one and not the others.

Visitors, members and donors are separate lists

Tickets, memberships, school bookings and gifts sit in different tools. One person appears several times, and a donor is not recognised as a member.

Volunteer shifts are arranged by phone

The rota is rebuilt each week from messages. Gaps in a gallery are found when a visitor asks where the attendant is.

How it runs

How the work flows through it, step by step.

  1. 1

    Acquisition

    A gift or purchase is recorded with its deed or invoice, given an accession number, and entered with a description, images and rights notes.

  2. 2

    Location and care

    Every move between store, gallery and conservation is logged. Condition checks are scheduled. Reports stay on the object.

  3. 3

    Loans

    Incoming and outgoing loans carry the agreement, the insured value, the courier and the return date, and show on the object record.

  4. 4

    Exhibition

    Curators pick objects and cases, installers receive tasks, and labels and loans are checked against the opening date.

  5. 5

    Visit

    Visitors book timed tickets or arrive in a school group. Members are checked in at the door. Capacity is counted live.

  6. 6

    Support and giving

    Shop sales, event hire, memberships and gifts are recorded, and thanks and renewal notices go out from the person’s record.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Accession register

Record each object with accession number, source, description, dimensions, images, rights notes and the deed of gift or purchase record.

Locations and movements

Log each move between store, gallery, conservation and loan, with the date, the person and the reason, and see where a piece is now.

Loans in and out

Hold each loan agreement with lender or borrower, insured value, courier, display conditions and return date, linked to the objects.

Condition reports and conservation

Schedule condition checks by object type, record findings with photographs, and track treatments sent to conservators.

Exhibition planning

Assign objects to cases, list labels and graphics, set installation tasks for the team, and see what is outstanding before opening.

Timed tickets and admissions

Sell timed entry by ticket type, count live capacity, and check visitors in by code at the door.

School and group bookings

Book school classes and tour groups with a lead teacher, numbers, workshop and room, and issue a confirmation and pre-visit pack.

Membership and donations

Hold member tiers, renewals and card numbers beside gifts, pledges and gift acknowledgement, all under one person record.

Shop and event hire

Bill shop sales and gallery or hall hire, count shop stock with reorder levels, and hold each hirer’s terms and deposit.

Volunteer rota and hours

Place volunteers into gallery shifts and workshops, record hours given, and show coordinators the shifts that are still uncovered.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Barcodes and Labels

    Each object and storage location carries a printed code, so a scan at the shelf or case records the move and the person.

  • Contract Management

    Loan agreements are held with lender or borrower, insured value, display conditions and return date, and a reminder goes to the registrar before expiry.

  • Service Reminders

    Condition checks fall due by object type, and the registrar sees the overdue ones listed by collection area and store.

  • Task Management

    Installation jobs such as dressing a case, hanging a work or printing a label are given an owner and a date before the opening.

  • Online Booking Portal

    Visitors choose a time and ticket type on your page, and the booking counts against the same capacity as the desk.

  • Resource and Room Booking

    A class booking holds a workshop room, a lead teacher and a time slot, so two groups are not placed in one space.

  • Loyalty and Offers

    Member tiers, renewal dates and entry rights follow the person, so a member is recognised at the door and in the shop.

  • Point of Sale Billing

    Shop sales are rung up at the counter and deduct stock, and hire charges for a gallery or hall are billed from the booking.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For registrars

Keep the accession register, record movements, manage loan agreements and see which objects are due a condition check.

For curators and exhibition teams

Plan displays from available objects, assign cases and labels, and follow installation tasks up to the opening date.

For visitor services

Sell tickets, book groups and check members in. Read the day’s capacity without asking another department.

For the learning and volunteer coordinator

Schedule workshops, rooms and volunteers, and record hours given across the year.

For the director and trustees

Read visitor numbers, membership and giving, loans in progress and exhibition status in one report pack.

Reports

The numbers the owner asks for.

  • Objects by location, status and last condition check
  • Loans in and out with return dates and insured values
  • Condition checks overdue by collection area
  • Admissions by ticket type, day and group
  • Membership renewals due and lapsed members
  • Gifts and pledges by donor and appeal
  • Shop sales and stock below reorder
Good fit

Who this is built for.

  • Local history and heritage museums run by small teams and volunteers
  • Art museums and galleries with loans and touring exhibitions
  • Science and natural history museums with school programmes
  • University and corporate museums with a registrar
  • Museums with a shop, a cafe and rooms for private hire
Honest answer

When it is not the right choice.

  • A one-room village display with a donation box and no loans can keep a ledger and a visitor book.
  • An archive that only catalogues documents and never sells entry will find a document archive tool closer to its needs.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Your numbering and field lists

Accession numbering, object types, location codes and rights fields follow the way your registrar documents the collection.

Catalogue records brought across

Existing object records, images, members and open loans are imported from your catalogue file or spreadsheet and checked by the registrar.

Ticket types and capacity

Adult, child, concession, group and member entry are set with timed slots and room capacities, as you sell them today.

Public collection page

Which object fields and images appear to the public is chosen by the museum, and sensitive records stay hidden.

Hosting and later changes

Hosting is done by GullySystem for each site you run. Changes to label templates, ticket types and rota rules are made by our staff.

Works alongside

  • Online ticketing page
  • Email
  • SMS
  • WhatsApp
  • Card payments
  • Barcode and label printer
  • Accounting export
Common questions

Questions owners ask before a demo.

Does it follow a collections documentation standard?

Object fields can be set to match the standard your museum already follows. The registrar agrees the field list with us during implementation, and imports are mapped to it.

Can we track an object that is out on loan to another museum?

Yes. The loan sits on the object record with the borrower, the insured value, the courier and the return date. Reminders go to the registrar before the due date.

How are condition checks scheduled?

Each object type gets an interval, and a check is created when it falls due. The report, photographs and any treatment are attached to the object.

Can visitors buy tickets on our website?

Yes. A booking page sells timed entry and group visits against the capacity you set. Walk-up sales at the desk count against the same slots.

Does it handle membership and gift acknowledgements?

Yes. Tiers, renewal dates and gifts live on the person record. Renewal notices go out from it. So do thank-you letters, in wording the museum writes.

Can the shop and cafe use the same system?

The shop is included, with stock counts and sales on the same till. A cafe that runs its own point of sale can send daily totals instead.

Can volunteers see their own shifts?

Yes. A volunteer sees assigned gallery and workshop shifts and can mark availability. The coordinator fills uncovered shifts from the list.

What happens to our existing catalogue?

It is imported once, then checked in samples by the registrar. Fields that do not map are listed and decided together, so nothing is dropped silently.

How is the system priced?

Cost depends on collection size, the number of sites and which visitor tools are switched on. A walk-through with your registrar and visitor services lead comes before any written figure.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Book a demo

See Museum Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

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