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GullySystem
Automotive · RV Dealer Management Software

One connected system for RV units, deals, repair orders, warranty claims and storage.

Manage motorhome, fifth wheel and towable stock, buyer enquiries, deal sheets, trade-in appraisals, pre-delivery inspections, repair orders, warranty claims, parts and seasonal storage in one system. Each unit carries its serial number, options, deposits and service history from the manufacturer’s invoice to its next owner. Technicians open their own repair orders on a phone. Nothing is retyped.

  • Unit list, option codes and labour rates entered to mirror your sales and service desks
  • Open deals, repair orders and unpaid balances carried over
  • Currency and tax rules for your country agreed during the build

RV Dealer Management Software gives a dealership one place for unit stock, enquiries, deals, trade-ins, repair orders and storage, configured by GullySystem. Each coach or towable is held by serial number with its options, inspections, deposits and warranty claims. The parts counter and the service bay post to the same unit. Technicians see their own repair orders on a phone.

Where it breaks today

What goes wrong before the software.

A coach’s record is scattered

One part of the story sits in the deal jacket upstairs, another on the inspection sheet in the service bay, and the finance papers are with the business manager. A buyer asking about his own unit starts three searches. None agree.

Warranty claims are rebuilt for each submission

A claim needs the failure code, photographs, the replaced part number and the labour hours. Pulling them from a repair order and a camera roll takes a clerk most of an afternoon.

Options and add-ons are not itemised

An awning, a hitch, a solar kit or an extended service plan is fitted after the unit is priced. If it is not itemised on the deal, the margin is guessed. It is a quiet leak.

Trade-in condition is not recorded

The appraiser checks the roof, the tyres, the slide-outs and the fridge. Those notes rarely reach the person who resells the unit months later. The next buyer finds the damage.

Parts are ordered twice

A technician asks for a slide-out seal on a repair order. The parts counter has one on the shelf and orders another because nobody linked the two records. Stock grows.

Storage bays are booked by phone call

Customers ask for indoor space over winter and a spring service on collection. The yard keeps a diary that the front desk cannot see.

How it runs

How the work flows through it, step by step.

  1. 1

    Unit arrives

    A new unit is checked against the manufacturer’s invoice and transport report. Damage is photographed. The unit enters stock with its serial number and options.

  2. 2

    Enquiry and walk-through

    A buyer’s enquiry from the lot, a show or the website is logged. The salesperson records the units shown and the budget discussed.

  3. 3

    Deal and trade-in

    A deal sheet adds options, the trade-in appraisal, the deposit and the finance route. The buyer approves a written quotation. Revisions are kept.

  4. 4

    Pre-delivery inspection

    Technicians work through the gas, electrical, water, roof and slide-out checks. Fitted options are installed. The handover walk-through is signed.

  5. 5

    Service and warranty

    A repair order records the complaint, labour, parts and cover type. Warranty claims gather their evidence first. Then they go to the manufacturer.

  6. 6

    Storage and return visit

    Seasonal storage and winterisation are booked by date. Reminders for the next service go to the owner before the camping season.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Unit stock and serial numbers

Hold every new, used and consignment unit by serial number with floorplan, options, weight rating and lot position, and attach the transport damage report on arrival.

Enquiries and showings

Log buyer enquiries from walk-ins, rally shows and web forms, note which units were shown, and schedule the follow-up call.

Quotations and deal sheets

Build a quotation from the unit, dealer-fitted options and accessories. Each revision is kept and the approved version becomes the deal sheet.

Deposits and receipts

Post deposits and stage payments against a deal, issue receipts, and show the balance due before delivery.

Trade-in appraisals

Record roof, tyre date codes, slide-out, awning, appliance and water-damage checks with photographs. The agreed trade value links to the deal and to the stock record.

Pre-delivery inspection and handover

Run a checklist per unit across gas, electrical, water, seals and slide-outs. The buyer’s orientation walk-through is signed off before the keys are released.

Repair orders and bay scheduling

Open a repair order per complaint with cover type, assign it to a technician and bay, and record labour and parts against it.

Warranty claim packs

Collect the failure description, photographs, replaced part number and labour hours into one claim pack, and track each claim from submission to payment or rejection.

Parts and accessories counter

Track filters, seals, hitches, awning fabric and accessories with reorder levels. Parts issued to a repair order are posted to it and returned parts reverse the entry.

Storage bays and winterisation

Book indoor and outdoor bays by date range, attach winterisation and spring service jobs, and invoice storage by the period held.

Invoices and customer balances

Bill units, parts and labour on tax invoices, and read each customer’s balance with the longest-standing item at the top.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Lead Management

    Each walk-in, rally show visitor and web form becomes a logged enquiry with the units shown, so the follow-up call has something to refer to.

  • Quote & Proposal Management

    A quotation lists the unit, fitted options and accessories, keeps every revision, and turns into the deal sheet once the buyer approves it.

  • Receipts Management

    Deposits and stage payments are posted to the deal as they arrive, and the balance due before delivery is always visible.

  • Job Cards

    One repair order is opened per complaint, carrying cover type, technician, bay, labour and the parts fitted to that coach.

  • Technician Scheduling

    Service advisors place each order against a bay and technician for the day, and the technician sees the list on a phone.

  • Stock Tracking and Alerts

    Filters, seals, hitches and awning fabric reduce on issue to a repair order, and reorder levels flag fast movers before the shelf is empty.

  • Service Reminders

    Winterisation and spring service dates are set when the bay is booked, and the owner is reminded before the camping season opens.

  • Invoice Management

    Units, parts, labour and storage are billed on tax invoices, and each customer’s open items are listed with the oldest first.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For dealer principals

See units on the lot by age, deals open, warranty claims unpaid and parts cost against repair revenue.

For sales staff

Log enquiries, show units, build quotations and appraise trade-ins, with each buyer’s deal and deposit on one screen.

For service advisors

Open repair orders, book bays, assign technicians and tell owners when a part has arrived.

For technicians

See the orders assigned for the day, add notes and photographs, and close each job from a phone.

For parts and warranty clerks

Receive stock, issue parts to repair orders, and assemble and track each manufacturer claim.

Reports

The numbers the owner asks for.

  • Units on the lot by type and days in stock
  • Deals open, won and lost by salesperson
  • Trade-ins appraised against resale value
  • Warranty claims submitted, paid and rejected
  • Repair orders open by technician and bay
  • Parts issued against each repair order
  • Storage bays booked by week
Good fit

Who this is built for.

  • Dealerships that sell new motorhomes, fifth wheels and travel trailers
  • Used coach and towable lots that take trade-ins from private owners
  • Dealers with a service department that handles manufacturer warranty claims
  • Lots with a parts and accessories counter attached to the showroom
  • Dealers that offer winter storage and winterisation to customers
Honest answer

When it is not the right choice.

  • A part-time seller of a few used trailers a season can manage with a binder and a spreadsheet.
  • Dealerships selling cars, boats or heavy machinery will find Auto Dealer Management System, Boat Dealer Management Software or Heavy Equipment Dealer Management Software closer.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Unit types and option codes

Motorhome classes, fifth wheels, towables, conversion vans and each manufacturer’s option codes are loaded in the groupings your salespeople quote from.

Inspection checklists

Pre-delivery and trade-in checklists follow your own lists for slide-outs, roofs, gas and water systems.

Warranty claim formats

Each manufacturer’s claim fields and evidence requirements are entered so the pack matches what they ask for.

Stock and balances migrated

The units on the lot, deals still open, repair orders in the bay and customer balances are carried over from your register or spreadsheet.

Currency and tax settings

Your country fixes the currency, the form of the tax invoice and the local tax rules on a sale, and these are confirmed with you during the build.

Hosted by GullySystem

GullySystem hosts the system, so sales, service and parts staff read the same unit records.

Works alongside

  • WhatsApp or other messaging
  • SMS
  • Email
  • Payment gateway
  • Accounting export
Common questions

Questions owners ask before a demo.

Is it built around the unit or the customer?

The unit. Each coach or towable is held by serial number, and its deals, inspections, repair orders and claims stack up under it. Customers link to the units they own.

Can it prepare warranty claim packs?

Yes. A repair order marked as warranty collects the failure description, photographs, replaced part number and labour hours into one pack. Your clerk then files it with the manufacturer.

Does it handle trade-ins and consignment units?

Yes. A trade-in carries its appraisal sheet into stock and a consignment unit records the owner’s agreed price and commission. The owner’s settlement is produced once the unit sells.

Can we book winter storage?

Yes. Bays are booked by date range for indoor and outdoor space. Winterisation and spring service jobs attach to the booking and appear on the customer’s invoice.

Can the parts counter see what technicians have used?

Yes. Parts issued to a repair order reduce stock at once, and reorder levels flag items such as slide-out seals and awning fabric before they run out.

Does it connect to floorplan finance?

Each unit records its floorplan lender, curtailment dates and payoff on sale, so the office sees what is owed per unit. A direct lender feed is not built in and would be scoped separately.

Can open deals and repair orders be moved across?

Yes. Units, open deals, repair orders and balances come across from your register or spreadsheet, and the sales desk matches each unit to its serial plate before the first deal is written.

Who owns the dealership’s records?

You do. The quotation spells out the file format in which unit, deal and repair history can be taken away, settled at the outset.

How is pricing decided?

No price is published. Users, departments and the volume of imported data all shape the figure. You first see a working demo with your own unit types, and the proposal comes after.

Can customers track their own repair order?

Customers are told by message when their unit is checked in, waiting for a part or ready for collection. There is no separate owner login unless one is scoped for you.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Book a demo

See RV Dealer Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

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