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GullySystem
E-commerce software · Configured implementation

Cleaning Supplies E-commerce & Ordering Software

This solution is an online store and trade portal for cleaning and household supplies. It holds pack, case and unit pricing, customer-wise rates, batches and standing orders. It suits brands, distributors and suppliers who sell to households and to institutions from the same stock.

Product status

Configured implementation on a commerce platform chosen in discovery

No single GullySystem product runs a cleaning-supplies store. Discovery decides the commerce platform. The existing ordering product can then handle dealer and institution orders behind the store.

There is no published price, free trial or live demo for this solution. Scope and cost are settled in a written proposal after discovery.

Purpose and users

The store lets a household and a contractor order the same product at different prices and quantities, from one stock. Repeat and standing orders replace messages and re-keying. That is the point.

Scope: storefront, trade ordering, stock by batch, shipping rules and claims. The software does not make the products, set safety statements or choose carriers for you. It sells. That is all.

  • Pricing and catalogue team
  • Warehouse staff
  • Trade account managers
  • Households and offices
  • Owners and approvers
Modules

What is in the system.

Storefront

A consumer store with refill ordering, plus a trade login for shops and institutions.

Pack and rate engine

Pack, case and unit pricing with customer-wise rates and effective dates.

Standing orders

Monthly lists that are reissued, edited and confirmed by the buyer.

Batch stock

Stock by batch and expiry, issued oldest first where an item needs it.

Claims

Leak, shortage and wrong-item claims with photographs and a resolution.

Workflows

How the work runs through it.

Household refill

A buyer picks a pack, sets a refill gap and receives a reminder before each dispatch. Skipping a month takes one tap, and the next date moves with it.

Institutional monthly order

A contractor’s list is reissued, edited and confirmed, then invoiced against its purchase order.

Claim to credit

A photographed leak is logged, checked and settled as a replacement or a credit. The batch on the claim shows whether one run of stock is the cause.

Catalogue and product data

What each product record holds.

Pack hierarchy

Unit, pack and case are linked. One entry updates all three.

Unit price display

Price per litre, kilo or piece is shown beside the pack price.

Safety and usage notes

Safety data sheets and usage guidance attach to the product as supplied by you.

Variants

Fragrance, size and pack count are options of one product, each counted on its own.

Pricing and order rules

How prices and orders are set.

Customer rates

Agreed rates apply by customer and by date, and old rates stay readable.

Quantity breaks

Case and pallet breaks apply automatically to trade buyers, and the basket shows how many more cases earn the next break.

Purchase order references

A buyer’s PO number is carried onto the order and the invoice.

Stock and fulfilment

From stock to the doorstep.

Stock by batch

Batches and dates are held so older stock goes out first.

Packing rules

Liquids are flagged for upright packing and sealed cartons.

Delivery runs

Local trade orders can be grouped into a delivery run for one vehicle.

Payments, returns and refunds

Taking money and giving it back.

Payments and credit

Online payment for households, and invoicing on credit for approved trade accounts.

Claims

Each claim records the batch, the carton and a photograph before it is settled.

Credit notes

A credit note returns saleable goods to stock and keeps the original invoice intact.

Admin controls and reporting

What the team can see and change.

Roles

Pricing, warehouse, account managers and owners work in separate views, so that a packer never sees a customer’s negotiated rate.

Credit holds

A trade order beyond its credit limit is held until an approver releases it.

Reports

Sales by pack and customer type, claims by cause, and refill customers who stopped ordering.

Integrations

What it connects to, and on what terms.

Ordering product

Reads dealer rates and credit from the wholesale ordering product when that product runs the trade side.

Payment provider

Wired to the provider you pick, once its fees, access and settlement terms are read.

Carrier rules

Shipping tables for each carrier you hold a contract with, with liquid and weight limits entered as the carrier states them.

Deployment

How it is set up and run.

Hosting

Hosted by us on managed servers or placed inside your own cloud account.

Rollout

Trade ordering first, then the consumer store, then refills.

Customisation boundaries

What can change, and where the edge is.

What can change

Pack hierarchy, rate rules, order stages and claim reasons are shaped to your range.

Where the edge is

Safety statements, claims and labelling are yours to supply. The software shows them and does not judge them.

Migration and training

Moving over and getting people ready.

Loading the catalogue

Items, packs, customer rates and open balances are loaded and compared with your current sheets.

Training

Short working sessions for the warehouse, the pricing team and account managers.

Support scope

What support covers.

Scope

The support agreement names the defects covered, the response times for them and the people who answer.

Outside scope

New channels, new markets and changes to pricing models are priced separately.

Subcategory coverage

Where each cleaning & household supplies subcategory is covered.

Each subcategory is either covered by this solution or has a page of its own where its software requirements differ.

  • Cleaning Products

    Its own solution page

    Liquid cleaners need carrier limits, batch and safety-sheet records and refill cycles that the pack-based store does not provide.

  • Cleaning Tools

    Covered on this page

    Fit links, set packs and carton length rules are variant and kit features the category store already covers.

  • Laundry Products

    Covered on this page

    Comparison pricing, baskets and schemes are repeat-order and rate features the category solution already covers.

  • Paper Products

    Its own solution page

    Contract rates, repeat orders, credit holds and dispatch for institutions are covered by an existing ordering product, not by a consumer store.

  • Waste Bins

    Covered on this page

    Liner links, sets, freight rules and quotations are variant, kit and trade features the category solution already covers.

Common questions

Questions about this solution.

Can I download it and start selling?

No. Discovery comes first, and the store is then shaped around the seller. It is not a packaged product.

Can we try it or see a price list first?

No. Neither is published. A written proposal states what is included and what it costs, and nothing is sold off the page.

Does it decide which carrier can take liquids?

No. It applies the limits you enter for each carrier. Carriers set their own rules.

Can it replace our dealer ordering?

Where the existing ordering product runs the trade side, the store reads from it. Otherwise the trade portal is part of the store.

Requirement discussion

Talk through your commerce requirement.

Describe what you sell, where you sell it and what is slowing you down. An engineer will reply within one business day.

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