Elevator AMC Contracts and Renewal Tracking

A contract ties a building and its lifts to the cover your company has sold. Visit frequency, instalments and the renewal date are read from this one record.

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What a service contract holds

The contract is the record that every visit and every invoice refers back to. Nothing else overrides it.

Lifts covered

The building and the lifts inside it that the contract covers, named by wing and lift number.

Cover type

Whether parts are included, which parts are left out, and what is charged separately, in the words your own contract uses. Committees read this closely.

Visit frequency

How often each lift is visited, and whether a breakdown call is inside the cover or billed on its own.

Period and instalments

Start and end dates, the instalment plan the society or facility team agreed, and the amount falling due at each stage.

Signatories

The committee member or facility manager who signed. The signed copy is filed against the building.

Renewals and reminders

Contracts falling due appear in advance, grouped by month, so the office has time to speak to a committee before the period ends. A renewal keeps the lift history intact and opens a fresh period with its own instalments. Where a society takes months to decide, the contract is marked under discussion, and visits continue or stop by your instruction. A lapsed contract stops raising visits, so nobody services a building for free without the office knowing.

Who works with contracts

Owners

Read lifts under cover by building and cover type. Renewals that are near show on the same screen.

Service desk

Checks whether a caller’s lift is covered before a technician is sent, and whether the call is chargeable.

Accounts staff

Raise instalment invoices from the plan on the contract and follow what each building still owes you.

What is settled with the client

The cover types your company sells and what each one leaves out
Whether visits stop at once when a period ends, or continue on instruction
How many months ahead a renewal appears on the office list
Who may change a cover type or extend a period

FAQ

Frequently asked questions

Can one contract cover lifts of different makes?

Yes. A building with lifts from two makers can sit under a single contract, and each lift is named separately.

Does a lapsed contract stop the visit list?

Yes. Routine visits are raised from live contracts only. An expired period stops producing them.

How is a breakdown call outside cover handled?

The call is logged against the lift and marked chargeable, so your office raises a separate invoice for it.

Can the contract copy be stored here?

Yes. The signed copy and any annexure are filed against the building and opened from the contract record.

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