Elevator Technician Routes and Attendance Records
Buildings are grouped into routes, and a technician or a pair owns each route. The day’s visits and calls follow the route, and attendance is recorded against it.
How a route is built
A route is a list of buildings a technician can reasonably reach in a day. Societies in one locality, a hospital with several lifts and a commercial block on the way are grouped together. The office rebalances a route when it grows heavy or a technician leaves.
The technician’s day
One screen on a phone carries the whole day.
Attendance and where work happened
Attendance is recorded at the start and end of the shift. Where you use a biometric device at the office, that reading can be the attendance, and where technicians go straight to site, the phone records the first building instead. Mobile location on the technician app can stamp a visit with the place it was entered. You decide at set-up whether location is captured at all, and who may see it.
What routes do not do
- They do not plan the shortest path between buildings
- They do not calculate wages, overtime or night allowance
- A technician is not stopped from entering work outside his route
- Leave and shift rosters are kept the way your office keeps them
Frequently asked questions
Can two technicians share one route?
Yes. A pair can own a route, and each visit or call records the man who actually entered it.
What happens when a technician is on leave?
The route is handed to another technician for those days, and the visits move with it.
Does it track a technician through the day?
Only as far as you choose. Location can be stamped when work is entered, or left out of the setup entirely.
Can a technician see other routes?
No, unless you allow it. A technician normally reads the buildings on his own route and nothing else.
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