One connected system for eye examinations, prescriptions, dispensing, lab orders and optical stock.
Manage an optometry practice in one system. Appointments are booked by test room and by optometrist, and every patient’s examination history and prescription sit on one record. Frame orders, lab jobs, contact lens supply, shelf stock and recalls grow from those entries, so the test room and the dispensing bench read the same facts.
- Frame, lens and test room lists entered as your practice sells and books
- Patient list and current prescriptions migrated
- Lens, coating and supplier list edits handled by GullySystem staff when asked
Whether a practice has one test room or several, GullySystem builds the system around its own diary, prescriptions and lab work. Optometrists, dispensers and reception all use the same screens. Each patient record carries examinations, prescriptions, dispensing orders, lab jobs and contact lens plans. Optical stock and recalls follow from what the team already enters.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Booking
Patients reserve a slot by phone, through the website or at the counter. The visit goes into a test room with an optometrist, and a new patient gets a record opened.
- 2
Examination
The optometrist opens the history, records acuity, refraction, tonometry and visual field findings, and notes any fundus or retinal image taken during the test.
- 3
Prescription
The prescription is issued from the examination and stored on the record with its sphere, cylinder, axis and add values. It is printed for the patient or sent by email.
- 4
Dispensing
The dispenser helps the patient choose frames and lenses, takes pupillary distance and segment height measurements, and raises a quote that becomes an order once accepted.
- 5
Lab and fitting
The job goes to the lab with its due date. The finished pair is checked on a lensmeter on return, glazed and adjusted, and the patient is told it is ready.
- 6
Collection and recall
The balance is taken at collection. The next check or contact lens review is placed on the recall list, so the patient hears from the practice before the year is out.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Appointment Scheduling
The desk books examinations, fittings and collections against a test room and an optometrist, and reads the day by room or clinician.
- Estimate/Quotation Management
A quote is built from the frame, lens type and coatings the patient chose, and the accepted version becomes the dispensing order.
- Job Work Management
Each pair of lenses goes to the lab on a job record, with a due date, receipt on return and a check before fitting.
- Document Management
Retinal images, scan exports and signed forms attach to the patient and to the visit they belong to.
- Invoice Management
The examination fee and the dispensing order are billed together, deposits are set against them, and the balance shows at collection.
- Barcodes and Labels
Every frame and lens box carries a printed label, so a scan at the counter or the shelf updates the count.
- Stock Tracking and Alerts
Reorder levels per model and colour raise an alert before a popular frame runs out, and supplier orders follow from the list.
- Service Reminders
Patients due for a yearly check or a contact lens review are listed, and the desk sends the reminder from the same record.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For the practice owner
See examinations, dispensing sales, lab jobs outstanding, stock value and patients overdue for a recall, and compare each branch on conversion from test to sale.
For optometrists
See your list for the day, each patient’s history and prescriptions, and the follow-ups you have asked for, with last year’s refraction beside today’s.
For dispensers
Work from the prescription to a quote, an order and a lab job, and see which pairs are ready. Tints, coatings and edging notes travel with the job.
At the front desk
Run the diary, greet and check in patients, take payment, phone about ready pairs and work down the recall list each morning.
The numbers the owner asks for.
- Examinations by optometrist and visit type
- Dispensing sales by frame and lens type
- Lab jobs out, late and received
- Balances due on open orders
- Patients overdue for a yearly check
- Contact lens reviews and reorders due
- Frames to reorder and slow stock on the frame board
Who this is built for.
- Single-room optometry practices
- Optical shops with an examination room
- Multi-branch optical groups
- Practices that fit contact lenses
- Practices that send lens work to an outside lab
When it is not the right choice.
- A practice seeing only a handful of patients a week gets by with an appointment book and a card reader.
- An eye department inside a hospital, with theatres and inpatient wards, is better served by a hospital system.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- WhatsApp or other messaging
- Card and online payments
- Accounting export
- Barcode and label printer
Questions owners ask before a demo.
Is this optometry software or general clinic software?
Optometry. The prescription, the dispensing order, the lab job and the contact lens plan are built for an eye care practice. A hospital with wards needs a different product.
How are prescriptions stored?
Each prescription is dated, attributed to the optometrist and kept on the patient record. Earlier prescriptions stay visible, so a drift in myopia or presbyopia can be read in one place.
Can a frame and lens order be raised from the prescription?
Yes. The dispenser starts from the stored prescription and adds the frame, lens type, coatings and measurements. The order then carries a status through to collection.
How is lab work followed?
Each job carries a due date and a lab. When the pair returns, it is marked received and inspected, and the desk sees a list of patients to call.
Does it manage contact lens patients?
Yes. Trial pairs, fitting notes, supply plans and aftercare dates are recorded, and the review and reorder dates appear on the recall list.
Can stock be counted with a scanner?
Yes. Frames and lenses carry a label, and a handheld scanner or the desk reader updates the count when a piece is sold, returned or moved.
Can we bring in our existing patient cards?
Yes. Patient lists and recent prescriptions load from a spreadsheet or the software you use now. A dispenser opens a few records and compares them with the originals before opening day.
Who owns the records?
The practice does. The file format for patients and prescriptions on departure is agreed beforehand, which keeps a later change of system straightforward.
How is the cost decided?
It follows the number of branches, users and test rooms and the migration involved. After a demonstration with your own frame list, a written proposal sets the figure.
Is it needed for a single test room?
Perhaps not yet. A small practice with few lab orders and no contact lens plans can manage on a diary. A discovery session can say so honestly.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
Related products.
See Optometry Practice Management Software with your own data.
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