Admission Enquiries from Gate, Phone and Website
The module logs every admission enquiry from the gate, the phone or the website with the class sought and a callback date. It shows which enquiries became admissions.
What an enquiry carries
From enquiry to student record
When the family applies, the form, the birth certificate and the transfer certificate are attached to the enquiry, even when they arrive on separate visits. Admission turns that file into the student record, so a name is not retyped. A concession discussed at the gate is applied on the fee plan.
The follow-up is still a person’s job
The list tells the office who to call today and what was said last time. It does not make the call. Schools that get value from it give one person the morning list and ask about it in the afternoon.
Frequently asked questions
Can enquiries come in from our website?
Yes. A website enquiry is added to the list beside one taken at the gate, so the office works from one screen and not from a form inbox and a register.
Can we see why we lost admissions this year?
Partly. The module shows enquiries against admissions confirmed, class by class. Why a family chose another school is a phone call, and the record is where the answer is written down.
What happens to enquiries that never convert?
They stay on the list for the next season. A family that asked about Class 1 one year is often asking about Class 1 again the year after.
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