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GullySystem
Field Services · Utility Contractor Management Software

One system for utility work orders, permits, crews, materials and stage billing.

Manage utility work orders, permits and outage approvals, crew and vehicle schedules, yard material issue, as-built records and stage bills in one system. Each order carries its scope, its materials and its paperwork from the day the network owner issues it to the day it is paid. Foremen record the work from a phone.

  • Schedules of rates, item lists and work types entered the way you bill
  • Open orders, yard stock and unpaid bills migrated
  • Changes to rates and work types made by GullySystem staff on request

Utility Contractor Management Software, configured by GullySystem, carries work orders, permits, crews and bills for firms that lay cable, set poles and maintain lines. Each order holds its approvals, the material drawn from the yard, the crew assigned and the as-built pack. Stage bills follow measured quantities against the agreed schedule of rates.

Where it breaks today

What goes wrong before the software.

Orders arrive by several routes

One network owner emails a job, another posts it on a portal, a third rings the depot. Without one list, an order is missed or booked twice, and nobody knows which came first.

Permits and outage windows are tracked loosely

Road opening approvals, wayleaves, isolation slots and traffic management plans each have a date and an owner. They sit in separate files that nobody reads together.

Yard stock and site use do not agree

Poles, cable drums, joint kits and crossarms are issued by hand. Counts differ from the record, and purchases repeat for items already on the shelf.

Crew time is planned on a whiteboard

Linemen, jointers, drivers and vehicles are shuffled each morning. A fault call rewrites the day, and by noon the board no longer shows who is where or who holds the cable pulling winch.

Closing documents are scattered

Photographs of open trenches sit on phones, megger test sheets on paper and as-built markups in email. The network owner will not pass a job until all of them arrive.

Dues from owners and main contractors drift

Stage bills, retention and approved variations differ by client. Cash tightens before anyone knows what is outstanding or which reinstatement was never signed off.

How it runs

How the work flows through it, step by step.

  1. 1

    Order received

    A work order arrives from the network owner or a main contractor. It is logged with its location, scope, priority and the schedule of rates it falls under.

  2. 2

    Planning and approvals

    Wayleaves, road openings, isolation slots and outage windows are requested and tracked. A crew, vehicles and materials are reserved for the planned date.

  3. 3

    Yard issue

    Poles, cable drums, conductor, joint kits and meters leave the yard against the order. Returns of part drums and spare joints are booked when the vehicle comes back.

  4. 4

    Work on site

    The foreman records quantities installed and removed, trench lengths, backfill and reinstatement, adds photographs and test results, and notes anything left for another crew.

  5. 5

    Closing pack

    As-built markups, megger test sheets, earthing readings and sign-offs are gathered into one pack and checked for gaps before the order closes.

  6. 6

    Billing and collection

    Measured quantities become a stage bill or a final bill. Receipts are posted, and retention is tracked until it is released.

Modules

What is inside.

Every module can be switched on, left out or changed to match how your team already works.

Work order intake

Log each order with its source, location, scope, priority and target date, and link it to the schedule of rates that governs its bill, so the foreman knows codes.

Quotations and tender pricing

Price new work from your own item rates for trenching, ducting, jointing and pole erection, keep each revision, and see which quotations are open, won or lost.

Permits and outage approvals

Follow wayleaves, road openings, isolation slots and shutdown windows, with expiry dates, requesters and the order each one supports, and warn the planner before one lapses.

Crew and vehicle scheduling

Assign linemen, jointers, drivers and vehicles to each day’s orders and see free capacity before accepting an urgent call. Winches and tensioners are booked like vehicles.

Yard material issue

Record poles, conductor, cable drums, joint kits, bollards and meters received, issued to an order and returned, with reorder levels for the sizes that go fastest.

Supplier orders and receipts

Raise purchase orders for long lead items such as transformers, record what actually arrives on each delivery, and compare it with what was ordered.

Site records and as-built packs

Attach photographs, megger results and markups from a phone so the closing pack is assembled as the trench is backfilled, not weeks afterwards.

Measurement and stage bills

Turn measured quantities into stage bills against the schedule of rates, with approved variations and retention shown on each bill, so the network owner can check every line.

Invoices, receipts and dues

Raise tax invoices, post receipts as money arrives, and read each client’s balance from the oldest bill forward, with retention held back shown as its own line.

Fault and emergency calls

Log each fault, send the nearest crew with the right spares, and keep repair records separate from planned orders. Storm callouts keep their own list.

Equipment and safety records

Hold inspection dates for vehicles, lifting gear, insulated tools and test instruments, and each crew’s safety briefing for the shift, so nothing out of date reaches a live line.

Solutions inside

The business modules it is built from.

Each one is also available on its own, or inside a system built for you.

  • Work Order Management

    Each order from a network owner is logged with scope, location, priority and target date, and tied to the schedule of rates that governs its bill.

  • Estimate/Quotation Management

    Tender prices are built from the firm’s own item rates, every revision is kept, and open, won and lost quotations stay in one list.

  • Technician Scheduling

    Linemen, jointers, drivers and vehicles are placed against each day’s orders, so free capacity is visible when an urgent fault call comes in.

  • Stock Tracking and Alerts

    Poles, conductor, cable drums and meters are logged as received, issued to an order and returned, with reorder levels set for the common sizes.

  • Goods Receipt (GRN)

    What arrives on a delivery is entered against the purchase order, so a short drum or a damaged pole is caught at the gate.

  • Project Document Management

    Photographs, test results and markups are attached to the order from a phone, and the closing pack shows what is still missing.

  • Invoice Management

    Tax invoices are raised from approved measurements, receipts are posted against them, and each client’s balance lists the oldest bill first.

  • Ticket Management

    Every fault becomes a ticket with an owner and a target time, so the nearest crew is sent and repairs are billed apart from planned work.

Services

How we would put it in.

Setup, data migration, integrations and anything built on top.

Who uses it

One system, each person sees their part.

For owners

Watch open orders, permits at risk, crew load, retention held and what each client owes, and see which network owner pays slowest.

For planners and the office

Log orders, book permits and isolation slots, schedule crews and vehicles, and prepare quotations and bills against each client’s schedule of rates.

For foremen and supervisors

Record quantities, photographs and test results on site, and see the next order for the crew. Missing closing items show before the van leaves.

For yard and store staff

Book in drums and poles on delivery, draw them against orders, and log what comes back on the truck, including part drums and unused joints.

For accounts

Build stage bills from measured work, post receipts and follow retention until each release date, with variations approved before they are billed.

Reports

The numbers the owner asks for.

  • Work orders open, closed and overdue by client
  • Wayleaves and permits expiring this month
  • Material issued against each order
  • Crew and vehicle days used by order
  • Closing packs incomplete by missing item
  • Stage bills raised and retention held
  • Money owed per network owner, longest overdue first
Good fit

Who this is built for.

  • Contractors who lay underground cable and build overhead lines for network owners
  • Firms that install transformers, meters and service connections
  • Street lighting and public lighting contractors
  • Subcontractors working under a main contractor on substation or grid projects
  • Firms that keep fault repair and storm response crews on call
Honest answer

When it is not the right choice.

  • A lone electrician on a few domestic jobs a week can manage with a phone and a paper diary, or a notebook.
  • Firms that mostly wire buildings or fit solar arrays are better served by Electrical Contractor Management Software or Solar Installation Management Software.
Made to fit

Adapted to your business before it goes live.

You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.

Rate schedules and item lists

Each network owner’s items, units and rates go in first, laid out as that owner expects on a bill, from trench metres to pole erections.

Work types and closing packs

Each work type lists the documents a network owner demands before it will accept the job, such as test sheets, photographs and as-built markups, following your clients’ rules.

Approval types and offices

Permit types, issuing bodies and lead times follow the offices you deal with, whether a highways authority, a landowner or a network control room.

Opening data migrated

Orders in hand, poles and drums in the yard and bills still owing are brought in from your sheets or registers.

Currency and local tax

During implementation we confirm the currency and the tax treatment where you work, so invoices carry the local wording.

Hosted by GullySystem

Office, yard and foremen all work from one copy of the records, kept on GullySystem’s servers. Its staff make any later change to rates and work types.

Works alongside

  • Email
  • SMS
  • WhatsApp or other messaging
  • Accounting software export
  • Payment gateway
  • Spreadsheet import
Common questions

Questions owners ask before a demo.

Does it cover planned work and fault repairs?

Yes. Planned orders and fault calls are separate record types. Both draw on the same crews, vehicles and yard stock, so a repair call shows its effect on the plan.

Can billing follow a schedule of rates?

Yes. Items and rates are loaded for each client, and measured quantities turn into a stage bill. Variations and retention are shown on the bill.

Can we track permits and shutdown approvals?

Yes. Each permit has a type, an issuing office, a start and an expiry date. Staff see what is about to lapse before a crew is sent.

Does a foreman need anything beyond a phone?

No. Quantities, photographs and test results go in through the phone browser. Where there is no signal in a cable trench or a rural lane, entries wait until the phone is back online.

Can it hold as-built drawings?

Yes. Markups and drawings are attached to the order as files. Drawing or mapping software itself is not part of the system.

Can it feed the accounts package we already use?

Invoices, receipts and balances can be exported for your bookkeeper. A live link to one named package is priced as an extra and settled at the first workshop.

Can open orders and stock be moved in?

Yes. Orders in hand, stock on the yard shelves and bills still owing are imported from your spreadsheets, and a planner compares a sample with the originals before dispatch.

Who owns the data?

You do. The quotation states how permits, locate tickets and crew timesheets are returned to you.

What does it cost?

No price is published. Staff numbers and the range of work types you run shape the quotation. A demo built around a trench and a locate ticket comes before any proposal.

Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.

Book a demo

See Utility Contractor Management Software with your own data.

Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

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