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GullySystem

Ayurveda Clinic Software Connections to WhatsApp and UPI

Messaging apps and payment tools in daily use at the front desk and dispensary are linked to the Ayurveda clinic system. What each link needs from the other side is confirmed during scoping.

Connections a clinic usually asks for

WhatsApp

Appointment, course and review reminders and a copy of the prescription can go to the patient, and this needs a WhatsApp business account whose message templates the provider has approved.

SMS and email

Reminders and bills can also go by SMS or email. SMS depends on a sender name and message templates registered with a provider. The clinic picks the provider.

UPI and card payments

Payments at the counter are recorded by mode. A payment gateway or a bank’s QR is connected to the clinic’s own account, and the account details come from the clinic.

Tally export

Billing and stock figures can be handed over as an export for the accountant. A direct link depends on how the ledgers were set up there, and it is quoted separately.

Barcode or label printer

Medicine labels and batch stickers can be printed from the dispensary. The printer model decides what is possible. It is checked at scoping.

What each link depends on

A link works only when the account on the other side is ready. A WhatsApp number must be registered, a gateway needs an approved merchant account, and the accountant must agree on ledger names. GullySystem connects once the clinic has these in place.

What is confirmed during scoping

The list of connections is fixed with the clinic before work begins.

  • Which messages go out, and over which channel
  • Who holds the WhatsApp, SMS and payment accounts
  • Which fields move to the accountant, and in what layout
  • Which label printer the dispensary uses
  • Any device or portal the clinic wants added, quoted separately
FAQ

Frequently asked questions

Do we need our own WhatsApp business account?

Yes. The account belongs to the clinic, and GullySystem connects the system to it during set-up.

Can patients pay by UPI at the counter?

Yes. The counter records UPI along with cash and card. Settlement into the clinic’s bank account is between the clinic and its payment provider.

Is there a direct feed into accounting software?

Not built in. Reports can be exported to the accountant. A direct feed would be quoted as its own item.

Can the dispensary print labels?

Where a label printer is available, yes. The model is confirmed during scoping, since it decides what the label can show.

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