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GullySystem
Health and wellness · Software for wellness centres

Count every sitting, therapist and treatment room in one place.

Wellness centres offering Ayurveda, yoga or naturopathy keep a booking diary, paper session cards and a therapist roster on WhatsApp, so sittings get miscounted and rooms clash. Booking, packages and client records are built around your own therapies, treatment rooms and therapists. The sittings left on a package then live in one place instead of three.

At a glance

Clients come for a course and not a visit: a seven-day Panchakarma, a monthly yoga batch or a twelve-week programme. Each brings its own treatment rooms, therapists and rules about who may treat whom.

The diary holds the bookings, while a session card, a therapist roster and a payment slip each hold a piece of everything else. Join them and the therapist sees the whole client before the first treatment.

How the work runs today

An enquiry arrives on Instagram or through a doctor. There is a consultation, the vaidya advises a course of therapies, the client pays for a package and gets a session card, and slots are booked by phone.

Each morning the manager fits bookings to treatment rooms and therapists, some of whom treat only men and some only women. Oils, choornams and linen are drawn from the store. Each sitting is marked on the card and again in the diary, and the two do not always agree.

Corporate sessions, retreats and online coaching sit on top of that, with invoices to companies and schedules passed around on WhatsApp.

Where it breaks

What goes wrong for wellness centres without a proper system.

Package sittings are miscounted

The card says six used and the diary says five. The client is certain it was four, and she is standing at the desk. Nobody can prove it.

Therapists and treatment rooms are double-booked

A walk-in is given the room already promised for an Abhyanga at four, and somebody waits in the corridor with oil in her hair. Goodwill is lost.

Consultation notes do not follow the client

The vaidya’s advice and the prakriti notes are on a paper case sheet in another room, and the therapist begins without having seen a word of it.

Oils and consumables are never costed

Nobody knows what one therapy costs in oil, linen and therapist time. Packages are priced by feel. The long courses are the ones that lose money.

What the software does

What we would build for wellness centres.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Booking by therapist and room

Show slots by therapy, treatment room and therapist, so one room is never booked twice. Rules on which therapist treats men or women are added during implementation.

Packages and sittings left

Sell session packages on the spa side, with visits used and visits left taken off at billing. Ayurveda courses differ. They are billed by sitting, against an advance.

Client consultation record

Keep complaints, prakriti notes and the advice from the consultation open to the therapist before she begins.

Therapy consumables

Track oils, choornams and linen drawn for therapy, with the quantity used against each preparation batch.

Medicine dispensary

Issue kashayams, choornams, tablets and therapy oils from batches, with expiry dates and reorder levels.

Stay record for long courses

Record room allotment, stay dates, the day’s therapy and the diet advised for clients who stay at the centre.

Corporate and retreat billing

Invoice group sessions, retreats and company programmes. Each bill carries whatever sales tax or VAT your country requires, set up with your adviser and shown line by line against every session, retreat or programme.

Before you talk to a supplier

A requirements checklist for wellness centres.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Common questions

Questions wellness centres ask before they call.

Can clients book a slot themselves?

For single sessions, yes. Online bookings join phone bookings on one calendar, and the bill is settled at the desk. Multi-day Ayurveda courses are booked by the front desk, with any advance recorded.

Will our income go into our ledger software?

Not built in. Package sales, sitting income and corporate invoices are read inside GullySystem, and your accountant can ask for an export built for their accounting package.

Can it plan a Panchakarma course over several days?

Yes. The course is booked as a series, with each day’s therapy, room and therapist fixed in advance. When a client misses day four, the manager sees which bookings have to move. The software does not choose the therapies. The vaidya does.

Would a salon or spa booking app work?

It might, if your centre mostly sells single sessions. Those apps are built around stylists and chairs. Multi-day courses, case sheets and a dispensary are where they run out.

How is a therapy and wellness centre quoted?

Rooms and therapists, the dispensary and long-stay courses all count. Billing for corporate groups and retreats is a separate part. A booking link for clients adds more. Costs follow once a package with its sittings is shown.

What does a wellness centre need to bring first?

Gather the session cards, the therapy list with durations, a consultation note, the oil and linen store sheet, a dispensary list and a retreat bill. Name a manager and a lead therapist to check screens. Wellness centres: bring real paperwork.

If the centre changes systems, who owns client and package records?

Consultations, sittings left, stock and stays belong to the centre, exportable in open files. The centre holds the code. Its builders deliver fixes and extensions. Hosting is by GullySystem unless you arrange your own.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

Across India

Cities where wellness centres are common.

Selling online

Also sell online?

The e-commerce pages cover the online side of this trade: storefronts, dealer ordering and the link to your stock.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements