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GullySystem
Health and wellness · Software for counsellors and psychotherapists

Keep bookings, case notes, consent forms and receipts private and in one place.

Counsellors and psychotherapists run a practice on a calendar, case notes in a notebook or Word file, video links and fees chased over WhatsApp. A small private system can be built for bookings, progress notes, consent forms and receipts, with clear rules on who can open what. Privacy questions are answered in writing before anything is built.

At a glance

Most of the work is weekly sessions with the same people. Some clients come to a room, some join a teletherapy call and some attend as couples, and the appointments repeat weekly for months. The admin around it is small and continuous.

Privacy is the first question about any software. Who may open which record is agreed with you at the start.

How the work runs today

A client finds you through a referral, a psychiatrist or your website. Messages go back and forth, an intake form and an informed consent note are shared and the first session is fixed. Online clients receive a joining link, and in-person clients receive directions.

After each session you write progress notes, by hand or in a file, and fix the next appointment, often on whatever device is nearest. The fee arrives by bank transfer, card or payment link, sometimes at a sliding scale rate, sometimes late, and reminders need to be gentle.

In a group practice, associates keep their own calendars and notes. Supervision and referrals involve sharing information, yet that sharing is rarely written down anywhere, so nobody can later say who was told what and why.

Where it breaks

What goes wrong for counsellors and psychotherapists without a proper system.

Notes are scattered and hard to protect

Some progress notes sit in a notebook, some in Word files without a password and some in emails sent to yourself.

No-shows and late cancellations cost income

Without a reminder or a record of the cancellation policy, an empty hour leads to an awkward conversation about fees. Both sides feel uneasy.

Payment follow-ups are uncomfortable

Asking a client for last month’s fee over WhatsApp brings money into the therapeutic relationship. It feels awkward for both people.

A group practice has no shared view

An associate’s free slots and caseload cannot be seen without asking, and referrals can fall between two people.

What the software does

What we would build for counsellors and psychotherapists.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Private progress notes

Keep each note open only to the therapist who wrote it unless shared on purpose, with every access logged and time-stamped.

Booking with reminders

Let clients book from the slots you open and receive a reminder and the joining link. Cancellations are recorded against your stated policy.

Intake and informed consent forms

Collect forms online and keep them with the client record, with the date consent was given, so consent is easy to show.

Session fees, sliding scale and receipts

Hold the fee agreed with each client, including a sliding scale rate, log each payment and send receipts. Totals export for your accountant with no clinical detail.

Practice calendar for associates

Show the practice owner availability and caseload, with clinical notes kept closed, so referrals between associates are easy to place.

Referral and sharing log

Note each referral in or out, what was shared and the consent that allowed it, so supervision and handover leave a record.

Before you talk to a supplier

A requirements checklist for counsellors and psychotherapists.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready product

A product already built for counsellors and psychotherapists.

It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.

Counsellor and Psychotherapist Management Software

Bookings, intake and consent forms, private progress notes, sliding scale fees, receipts and referral records for counsellors and psychotherapists.

See the product
Services

The services behind it.

How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Common questions

Questions counsellors and psychotherapists ask before they call.

Where are case notes stored, and who can open them?

They would sit on a server in a region agreed with you. The account is your own, encrypted and open only to logins you approve, with a written record of who set it up. The set-up is explained in writing first, and no certification is claimed.

Does the system run the video session?

No. Teletherapy runs on whichever video tool you already use. The appointment holds the link, so a client gets one message with the time and the joining details.

Should I use a ready therapy practice app?

For a solo practice, a ready app with honest privacy terms is often the simplest choice, and it costs far less than a custom system. Check where it stores data. Custom work suits group practices or practitioners who want the data entirely in their own hands.

Does your team see our notes?

Not in normal use. Support access is agreed in writing and logged each time. Any demonstration uses a demo login or screenshots, never real client records.

Which factors set the practice system price?

Choosing private notes first, or bookings, or consent forms, changes the base most. Clinicians and associates matter, as do users. Tell us about a payment tool link, since it can move the sum. Bookings can be listed apart.

Which papers start the practice system off?

Bring your intake form, a consent note, a sample progress note and your fee list. You, a supervisor and an associate look over screens. Scans of a sample progress note will do.

Who owns the session notes after I stop?

You keep the source code, session notes, consent forms and fee receipts. Plain-file exports cover session notes, consent forms and fee receipts. Session notes support stays in-house.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

Category

Part of a wider group.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

What happens after you share your requirements

  1. A senior engineer reads your answers. Nobody phones first.
  2. Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
  3. If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
  4. No call is booked and nothing is paid until you have read the note. Your details stay with us.

Start with your requirements

Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.

Share your requirements