Run residents, care plans, staff rounds and family billing from one record.

A resident moves in with a history of needs, a list of medicines and a family who want regular news, and from that day every team depends on the same facts. Care assistants, nurses, kitchen teams and administrators all serve that one person, often across three shifts, a memory care wing and several floors.

The software for assisted living keeps the resident at the centre. The care plan, the room, the invoice and the visitor list belong to one profile. Staff change at every handover. The record stays. Families, nurses and administrators all read the same facts about the same person, whichever shift or floor they work on, and none of them has to ask a colleague what was said.

Enquiries from families are logged, tours are booked and an assessment decides the level of care and the room. On move-in day the admissions team records the resident agreement, the deposit, emergency contacts, allergies and the medicines the resident brings. Care staff then work from a daily task list for each person. The list spans dressing help, continence care, meals, hoist transfers, medication rounds and the handover note at shift end.

Nurses review changes in health, update the plan, note the fall risk score and set the date of the next review so that no resident goes past a check that was promised. Reviews are dated. Activities staff plan the week, and the kitchen follows each diet from pureed to diabetic. Incidents such as falls are written up and followed. Each gets an owner. Finance staff send one monthly bill that combines rent, care level, meals and extras, and families ask questions about every line.