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GullySystem
Industry category · Healthcare

Follow each patient from registration to recall, with every charge and claim on the record.

Hospitals, dental chairs, pathology benches, physiotherapy gyms and implant dealers work in different rooms, yet each registers a person, records what was done, bills for it and calls the person back. One record carries that chain, with access set by role.

At a glance

Healthcare trades differ in what they treat, but each follows a person through a similar sequence. Registration comes first, then a consultation or a sample, a chart, a bill and a recall. A hospital adds wards and bed transfers, a diagnostic centre adds MRI slots and reports, and a physiotherapist adds a ten-session package that is counted down visit by visit.

The record sits at the centre. A cardiologist wants the earlier ECG and case sheet before the patient sits down. The lab needs a barcode on the EDTA tube. An IVF clinic needs one file for both partners, with embryo and stimulation notes. Billing draws on whatever was recorded. A missing entry becomes missing income.

Several parties stand around the patient. Referring doctors, collection centres, insurers, corporate health schemes and visiting consultants each carry their own rate, share or claim, and each expects a statement. Privacy runs through all of it. Who may open which chart is settled at the start, before any data moves, and each edit afterwards is logged with a name.

38 trades in this group
The trades

Software for each kind of healthcare business.

Hospitals and nursing homes

A small hospital runs casualty, outpatient clinics, a few wards and an in-house pharmacy, and the discharge bill is pieced together while the family waits. The software follows your own departments, bed categories, pharmacy and duty rosters, so admission, treatment, inpatient billing and the insurance claim sit on one patient record.

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Clinics and doctors

Clinics and doctors run the day on a token register, handwritten prescriptions and lab reports that arrive by message or sit in a plastic cover nobody can search. The screens follow the order of your consulting day. Token, prescription and bill follow in order. Each patient keeps one case sheet across visits, holding vitals, past prescriptions and reports, so the next doctor sees the whole story. Reminders go out before the review date.

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Dental clinics

Dental clinics run on an appointment diary, paper case sheets and crown and bridge work followed on WhatsApp, so multi-sitting treatments stall midway. The dental product carries a tooth chart, treatment plan, lab case and instalment on one patient record. Patients who stopped after a sitting appear on a recall list.

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Diagnostic and imaging centres

A diagnostic centre runs X-ray, ultrasound, CT or MRI beside a collection counter, and each machine keeps its own slot book. Reports wait for a radiologist, then for a print, then for a phone call. The software books slots by machine, follows each study from registration to a signed report, and keeps walk-in, package, hospital and corporate billing on the same visit.

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Pathology labs

Pathology labs register patients, collect samples at the desk, at home and through partner centres, run them across several benches and release reports after a pathologist signs. The software follows your own test master, reference ranges and rate lists. A barcode links each tube to its patient, and pending reports sit on one list. Each centre’s B2B dues build up from those entries too.

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Fertility and IVF clinics

A fertility clinic runs consultations, stimulation scans, egg retrieval, an embryology lab and a frozen-sample store, often with a small team covering all of it. The software keeps the couple as one record, follows each cycle from the first scan to the pregnancy test, and ties lab entries, stored samples, consent forms and package payments to it.

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Eye hospitals and clinics

An eye hospital takes each patient through an optometrist’s workup, a doctor’s exam and often dilation before the visit ends. Surgery adds biometry, lens choice, packages and insurer approval, and the optical counter sells spectacles from the same prescription. The software keeps refraction, findings, surgery and the spectacle order on one record, so each desk reads what the last one wrote.

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Orthopaedic hospitals and clinics

An orthopaedic hospital treats walk-in fractures, planned joint replacements, arthroscopy and spine cases, and sends most patients on to physiotherapy. Implants often come from vendors on consignment, priced per case and billed inside a package. The software ties the X-ray, plaster, surgery, implant stickers, package bill and review visits to the patient, so the implant count and the bill agree.

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Physiotherapists

Physiotherapy clinics keep an appointment book, paper assessments and session packages counted from memory, so patients drop out halfway through a plan. The physiotherapy clinic software books by therapist and treatment room, holds the assessment and progress notes, and counts each package visit by visit. Exercise sheets go home with the patient. Anyone who has missed a session appears on a call list.

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Counsellors and psychotherapists

Counsellors and psychotherapists run a practice on a calendar, case notes in a notebook or Word file, video links and fees chased over WhatsApp. A small private system can be built for bookings, progress notes, consent forms and receipts, with clear rules on who can open what. Privacy questions are answered in writing before anything is built.

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Nutritionists and dietitians

Nutritionists and dietitians run a practice on WhatsApp chats, diet charts made in Word or Canva and weight logs in Excel, so follow-ups and renewals slip past. A client and plan tracker built for the practice would hold each person’s diet recall, lab reports, charts, weekly numbers and package dates in one place. A client who has gone quiet would appear on Monday’s list.

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Medical equipment dealers

Medical equipment dealers sell patient monitors, ventilators, ultrasound machines, OT lights and lab analysers to hospitals and clinics, then service them for years. Quotations, tenders, demo units, installation reports, service contract visits and spare parts usually live in email, Excel and the engineer’s phone. The system keeps each installed machine on one record, from the quotation through installation, warranty, contract renewals and every breakdown call.

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Pharmaceutical manufacturers

Tablets, syrups and injectables are made in batches, and each batch must be explainable years later from dispensed materials, the granulator or filling line, in-process checks and analysts. Batch manufacturing records, certificates of analysis and release decisions sit together. Dispatch and returns point back to the batch.

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Alternative medicine practices

Alternative medicine practices work in courses of care. A patient is seen, a remedy or treatment is prescribed, and a follow-up is expected weeks later. The ready system for these practices holds the consultation, the prescription, the treatment series and the package paid for on one record, with reminders for the next visit and the next refill.

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Audiology and hearing clinics

Audiology software holds each patient’s hearing tests, the devices fitted and the follow-up that comes after. The record carries the audiogram, the device and its serial number, the warranty, the trial period and the settings adjusted at each visit. The front desk sees who is due for a check, and the clinic sees which repairs are out with the manufacturer.

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Cardiology clinics

Cardiology clinics see patients who return for years, often with an ECG, an echo and a changing list of medicines. The cardiology product holds consultations, test reports, prescriptions and follow-up dates on one patient record. Patients due for a review or a device check appear on a call list.

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Chiropractic clinics

Chiropractic clinics work in courses of visits, each with notes, a plan and a measure of progress. The software holds assessments, adjustment notes, X-rays and visit packages on one patient record. Anyone who drops out part-way through a course lands on a recall list.

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Dermatology clinics

Dermatology clinics combine medical consultations with procedures that run over several sessions. The skin and aesthetics product holds assessments, photos, session packages and consent forms on one patient record. A recall list names patients whose next session or review has come round.

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ENT clinics

ENT clinics see ear, nose and throat cases that mix quick consultations with hearing tests, endoscopy and day surgery. The software holds each test, image, procedure and hearing aid on one patient record. A recall list shows who is waiting for a review or a fitting.

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Hospice providers

Hospice providers care for patients at home, in a care facility or in an inpatient unit. Referrals, admissions, nursing visits, team reviews, equipment loans and family support sit in different places. The hospice product holds one patient record that every discipline reads and writes, so the team sees the same picture of each patient.

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Occupational therapy clinics

Occupational therapy clinics work with children, adults and older people on daily living, work and school tasks. Referrals, assessments, session notes, funding approvals, splints and home visits are held in separate files. The occupational therapy product keeps one client record with goals, sessions, equipment and billing together.

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OB-GYN clinics

OB-GYN clinics see antenatal patients on a visit schedule and gynaecology patients for procedures and follow-up. The OB-GYN product keeps the expected delivery date, visit schedule, scans, test results and delivery plan on one private record. Procedures and review dates stay attached to each gynaecology patient. Packages, part payments and consultant shares are billed from the same record.

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Optometrists

Optometrists examine eyes, write prescriptions and dispense frames, lenses and contact lenses. The optometry product keeps the examination, the prescription, the dispensing order and the lab job on one patient record. Recall lists bring patients back when a check is due.

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Orthodontic clinics

Orthodontic clinics run cases that last for years, with a short visit every few weeks. Records, photos, appliance orders, monthly payments and retainer checks usually sit in separate places. The orthodontic product holds each case, its next adjustment and its payment plan on one patient record.

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Plastic surgery clinics

Plastic surgery clinics run consultations, written quotes, theatre lists and long aftercare, often with private images and deposits along the way. The software holds the consultation, the quote, consent, the procedure booking and follow-up reviews on one record, with access limited by role.

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Podiatry clinics

Podiatry clinics treat feet, nails, skin, wounds and gait problems, often over many short visits. The software keeps assessments, treatment notes, wound progress, orthotic orders and review dates on one patient record. A recall list shows who is due back.

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Psychiatry clinics

Psychiatry clinics assess patients, prescribe and review medication, and often work alongside therapists and counsellors. The psychiatry product keeps assessments, session notes, prescriptions, follow ups and billing on one record with access limited by role. A recall list shows who is due back for review.

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Addiction treatment centres

Addiction treatment centres admit residents or see outpatients, run a daily programme of counselling and group sessions, and follow people after discharge. The software keeps admission, bed, programme, medication round, family contact, billing and aftercare on one confidential record, with each role seeing only what its work needs.

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Speech therapy clinics

Speech therapy clinics treat speech, language, voice, fluency and swallowing over a long run of short sessions. The product holds the assessment, the goals, each session note, the home practice set and the progress report on one client record. The desk sees slots, balances and absences.

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Telehealth providers

Telehealth providers see patients by video, phone or chat instead of in a waiting room. The product books virtual slots by clinician, holds the visit note, the prescription and the follow-up on one record, and takes payment before the call. Staff see who is waiting, who missed a visit and which cases need review.

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Urgent care centres

Urgent care centres treat walk-in patients for injuries and illnesses that need prompt care but not a hospital admission. The product runs the waiting queue, triage, the visit record, orders for X-ray and tests, billing and discharge instructions. Managers see waiting times by hour and by clinician.

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Urology clinics

Urology clinics treat kidney stones, prostate and bladder problems, infections and urinary tract cancers across consultations, tests, procedures and long follow-up. The product holds history, scan and lab results, procedure bookings, operating lists and review dates on one patient record. Staff see who is awaiting a result, a procedure or a recheck.

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Maternity hospitals

Maternity hospitals run antenatal booking, labour ward, theatre, postnatal ward and a newborn unit, and the mother and baby sit in different files. The software keeps the booking, partogram, delivery note, baby record and package bill linked. Stays, packages and follow-up visits sit in one place.

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Paediatric clinics

Paediatric clinics see children from birth through adolescence, and doses, weights and growth curves matter more than any single visit. The software keeps the growth chart, vaccine schedule, weight-based prescription and parent contact on one child record. Missed vaccines and review visits appear on a recall list.

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Cancer centres

Cancer centres run a diagnosis, a staging record, a protocol and a long series of cycles or fractions for each patient. The software keeps pathology reports, tumour board decisions, day-care chairs, radiotherapy slots and follow-up dates on one record. Clinical rules and dose checks stay with the centre’s own doctors and pharmacists.

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Rehabilitation centres

Rehabilitation centres treat stroke, spinal injury, joint replacement and brain injury patients with a team of therapists over weeks. The software holds the assessment, goals, session timetable, outcome scores and discharge plan on one record. Therapists see their own day, and the family is included in the plan.

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Diabetes clinics

Diabetes clinics see the same patients for years. Glucose diaries, HbA1c slips, foot findings and dose changes sit in separate files, so a missed annual check goes unnoticed. The diabetes product keeps them on one record and lists who is overdue.

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Radiology centres

Radiology centres run X-ray, ultrasound, CT and MRI rooms, each with its own slot book, worklist and reporting queue. The software follows every study from the referral to the signed report and the release of images, and works out reporting fees and referrer shares.

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What they share

Where these businesses lose time and money.

History sits outside the record

Old prescriptions, discharge summaries and consent forms live in paper folders, chat threads and phone galleries. The doctor decides without them.

Charges are lost before the bill

An injection, a stent or an extra night is pencilled on a nursing chart and never billed. The gap goes unseen until the audit.

Follow-ups depend on memory

Suture removals, scaling recalls, package renewals and missed sittings are chased only when somebody remembers. Patients drift to the clinic down the road.

Partner and payer accounts are rebuilt by hand

Referrers, collection centres, insurers and visiting consultants each carry their own rate or share, added up in a spreadsheet at month end. Balances get argued over.

Stock and equipment records trail the shelf

Vaccines, contact lenses, reagent kits and ventilators are reordered by looking, so expiry and calibration dates pass quietly. Counts drift.

What the software does

What we build across healthcare.

One record for each patient

Keep visits, notes, reports and consents on a single record found by name or phone number. A returning patient is not registered again, and the next doctor sees the earlier prescription.

Follow each case to its last step

Track treatment plans, IVF cycles, session packages and review dates against the patient, and list everyone who has not returned for the next sitting or suture check.

Bill from what was recorded

Post consultations, procedures, assays, medicines and consumables to the bill as they are entered, so ward and bench items are already on it when the patient is ready to leave.

Keep partner and payer ledgers apart

Hold rate lists, referrer accounts, consultant shares and insurance claim status as separate ledgers, each balance drawn from bills that were actually recorded.

Track stock, lots and machines by date

Record medicines, implants, lenses and reagent kits with expiry and reorder levels, and give every installed analyser or autoclave its own history of services, contracts and calibration.

Open each screen to the right role

Give the front desk, ward nurses, lab technicians, doctors and accounts only the screens their work needs, and log every edit made to a patient chart.

Common questions

Questions healthcare businesses ask.

Does one product fit every healthcare trade?

No. The clinic and hospital system suits clinics and small hospitals. Dental, diagnostic, pathology and physiotherapy practices have their own products. Counsellors, dietitians and medical equipment dealers are written to your requirements, following how each practice or shop runs its day.

Can it take readings straight from scanners and analysers?

Not on its own. A machine link depends on the model once the equipment is known, because each haematology analyser, scanner or autorefractor sends its results differently. Images stay in the viewer or image archive that the centre already uses.

Will it make a hospital or lab accredited?

No. It keeps the records an assessor may ask to see, such as sign-offs, stock and access logs. Accreditation stays between you and the assessing body.

Who can open a patient’s record?

Only the staff you permit, by role. A receptionist sees bookings and bills, a technician sees worklists, and a doctor sees the clinical history. The audit log names the user behind each change to a record, with the date and time beside it.

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