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GullySystem

Skin Clinic Software Connections to WhatsApp, SMS and UPI

The software links to the messaging and payment channels a front desk uses, and exports figures for the accountant. Everything else is agreed during scoping and written into the proposal.

What it connects to

WhatsApp

Appointment reminders, prescriptions, care instructions and follow-up messages can go over WhatsApp. A WhatsApp Business account is needed, and the clinic’s own number is connected during onboarding.

SMS

Reminders and recall messages go as text to the mobile number held on the patient record, so a changed number must be updated there first.

Email

Invoices, prescriptions and notices can go by email where the patient has given an address.

UPI and card payments

Payment at the counter by UPI or card is recorded on the invoice beside cash.

Tally export

Sales and package figures can be exported in a form the accountant loads into Tally, if the clinic wants it.

What depends on the other system

Messages depend on the sending account and on a working number for each patient. Payments depend on the UPI or card arrangement the clinic holds with its bank. Tally follows the way the accountant keeps the ledgers. GullySystem records and exports. None of these is replaced.

Health information and messages

A reminder can name the appointment without naming the condition. What a message may say about a procedure is decided with the clinic and the doctor. Nothing is sent that the clinic has not approved.

Confirmed during scoping

  • Which channels the clinic starts with, WhatsApp, SMS or both
  • How UPI and card payments are taken at each branch
  • Whether the accountant wants a Tally export and in what layout
  • Whether a label printer is used for product shelves
  • How existing patients and package balances are brought in
FAQ

Frequently asked questions

Do we need a WhatsApp Business account?

Yes, for the messages the clinic sends. The account is set up with you, and a clinic can begin with SMS and add WhatsApp later.

Is the Tally link built in?

No. Tally is an optional export, priced as separate work, and the clinic decides whether it is needed at all.

Can patients pay through a link?

A payment link depends on the gateway the clinic uses. It is confirmed during scoping, since each provider works differently.

Can the system read data from a laser or other device?

No. Settings and counts are noted by the therapist. A device link is not part of the standard set-up.

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