Parent Updates for Tuition and Coaching Centres

Parents of coaching students want to know about absences, marks and the next instalment. This module sends those updates from the records the centre already keeps.

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What goes out

Each message is built from a record, so nobody at the counter types a parent’s details again.

Absence notes

Drawn from the day’s batch attendance. A leave already informed to the office is left out of the sending.

Test marks

Marks and the batch rank after a test, sent once entry for that paper is complete.

Instalment reminders

The instalment falling due, with the date. A reminder can also go after the date where the owner asks for one.

Notices and holidays

A changed slot, a holiday, a parent meeting or a mock test date, sent to one batch or to the whole centre.

Receipts

A receipt can follow a payment taken at the counter, so the parent has it on the phone.

How messages travel

Most centres reach parents on WhatsApp, with text messages and email behind it. Which channel carries which update is chosen with the owner, because an absence note and a fee reminder are not read the same way. The number marked for messages on the student record is the one used. A parent with two children at the centre gets one message per child. Delivery depends on the provider.

What the parent can see

Own child only

Attendance, marks, the next instalment date and the notices sent, for that student alone.

No other student’s marks

A parent never reads another child’s score or rank, even when a batch rank list exists inside the centre.

History of messages

The office can see what was sent to a parent and when, which settles the argument about whether a reminder went out.

What the client decides

Which updates go to parents and on which channel
The wording of each message and the time of day it is sent
Whether marks go out for every test or only the monthly papers
Who at the centre may send a notice to a whole batch

FAQ

Frequently asked questions

Will parents be told the same day a student is absent?

Yes, where the owner wants that. The note is built from the sitting the faculty member marked.

Can messages go only to one batch?

Yes. A notice can be sent to a single batch, a course or every parent at the centre.

Does WhatsApp sending work out of the box?

It needs an approved sender and a provider account. That setup is confirmed during scoping, since it sits with the messaging provider.

Can a parent reply to a message?

Replies land with whoever holds the number used for sending, and how the office handles them is decided with the owner.

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