One connected system for truck sales, hire, service, spares and warranty claims.
Manage a forklift dealership in one system. Each truck is held by serial number with its hour meter, its customer and its contract. Quotations, hire billing, service jobs, spares and warranty claims all follow from that machine record, so sales, the workshop and the parts counter read the same truck.
- Models, attachments, spares list and hire rates keyed in as you quote them
- Customers, serial-numbered trucks, live hire contracts and balances owed brought across
- Edits to rates, job types and forms handled by GullySystem staff when asked
Forklift Dealer Management Software lets a dealership that sells, hires and services trucks keep enquiries, quotations, hire contracts, service jobs and spares together. GullySystem sets it up. Each truck is held by serial number, with its hour meter, attachments, battery, customer and contract. Fitters see their jobs on a phone. Manufacturer claims are drawn from the machine record.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Enquiry
A buyer or hirer asks for a truck. The enquiry is logged with capacity, lift height, load centre, duty cycle and floor surface, then assigned to a salesperson who owns the quotation.
- 2
Quotation
The salesperson quotes a new truck, a demonstrator, a reconditioned truck or a hire, with forks, side shifter, battery and charger options. The customer accepts, negotiates or drops it.
- 3
Delivery or hire start
A sale is invoiced and the data plate serial number is linked to the customer. A hire starts a contract with its rate, period, opening hours and agreed battery state.
- 4
Service and parts
Planned services and breakdown calls become jobs. Technicians record hours and findings, and tyres, filters, hoses and chains are issued against the truck.
- 5
Billing and collection
Sales, hire periods and service work are invoiced. Receipts are posted, and the oldest dues are shown first to the person chasing them.
- 6
Warranty and return
A claim to the manufacturer is built from the record. A hire truck is checked in, and a trade-in or reconditioned truck can be taken back into stock.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Quote & Proposal Management
A quotation is built from the truck models, attachments and battery options on file, and every revision stays with the enquiry.
- Batch and Serial Tracking
Each truck, battery and charger carries its own serial number, so a sale, a hire and a repair all point back to one machine.
- Contract Management
A hire contract holds the rate, the period, the opening hours and the return condition, so billing follows what was agreed.
- Job Cards
Every breakdown or planned visit becomes a job card with the fault, the hour meter, the work done and the parts fitted.
- Technician Scheduling
The day’s jobs are placed against technicians and their vans, so nobody drives to a yard another colleague is already visiting.
- Service Reminders
Service intervals set by hours or by date raise a reminder to the office and the customer before the truck is due.
- Stock Tracking and Alerts
Parts and batteries are counted in the store and on each van, issued to jobs, and flagged when stock falls under its reorder level.
- Invoice Management
Tax invoices for sales, hire periods and service work are raised from the record, and balances show by customer and by truck.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For owners and managers
See trucks on hire, demonstrators and used stock in the yard, service jobs open, dues by customer and warranty credit still to come.
For sales
Log enquiries, build quotations with fork and side shifter options, follow open offers and check which truck is free to promise.
For the workshop and technicians
Open assigned jobs on a phone, record hours, findings and parts, and close each visit. Photograph a cracked fork or a stretched chain on the spot.
For the parts counter
Receive parts, tyres and batteries, issue them to jobs and vans, and reorder low stock.
For accounts
Raise invoices, post receipts, chase dues and prepare data for the accountant.
The numbers the owner asks for.
- Quotations open, won and lost
- Trucks on hire and due back
- Service jobs by status and technician
- Parts, tyres and batteries issued to each job
- Warranty claims raised and credited
- Used stock by age and reconditioning cost
- Dues by customer, oldest first
Who this is built for.
- Dealers that sell new counterbalance, reach and pallet trucks from one or more manufacturers
- Dealers that trade demonstrators, used and reconditioned trucks
- Companies that hire out forklifts, reach trucks and pallet trucks
- Workshops that service customer fleets under planned contracts
- Dealers that stock spare parts, batteries and chargers for several truck brands
When it is not the right choice.
- A reseller of a few pallet trucks with no workshop can manage with an invoice book and one sheet, and has little use for a serial-number register.
- Businesses that deal mainly in excavators, loaders or cranes will find Heavy Equipment Dealer Management Software closer.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- WhatsApp or other messaging
- Payment gateway
- Accounting software export
Questions owners ask before a demo.
Does it handle both sales and hire?
Yes. A truck can be quoted for sale, hired out, serviced and taken back as a trade-in, all on one serial-number record. Hire billing follows the contract’s rate and period.
Can we track hour meters and plan services from them?
Yes. Each service and each off-hire check records the hour meter. Intervals by hours or by date are set per truck, and the office is reminded before a service falls due.
Can it track batteries and chargers?
Yes. Lead-acid and lithium-ion batteries and their chargers are held with their own serial numbers and linked to the truck they serve. Replacements, watering rounds and warranty status are recorded against them.
Can we build manufacturer warranty claims from it?
Yes. The claim draws the serial number, hours, fault description and photographs from the record. Each manufacturer’s claim format is reviewed during implementation.
Can technicians use it at the customer’s site?
Yes. The fitter opens a job in the phone browser, then logs the hour meter, parts used and what was found. The job screen needs a connection, so a fitter in a dead-signal corner of the yard enters notes once back in range.
Can it record safety inspection dates?
It can hold inspection dates and certificates against each truck and remind the office. The inspections that matter depend on the regulator in your country, so we list them with you in the first workshop.
Can existing trucks and contracts be loaded?
Yes. Send the customer list, the truck register, the hire contracts still running and the invoices still owing. Your parts and hire clerks then compare the loaded trucks with the yard.
Who owns the data?
You do. The truck register, hire history and service jobs are yours. The export format for them is named in the quotation before work begins.
What does it cost?
No price is published. What it comes to rests on the number of logins and the yards or branches you operate. We first show a demo built around sample trucks and one hire contract. Afterwards the proposal sets out what your dealership would pay.
Does it track trucks by GPS?
No. There is no live tracking of trucks or vans. A truck’s place is whatever the hire contract or job card says. Connecting a telematics unit would be separate work.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
Related products.
See Forklift Dealer Management Software with your own data.
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