One shared record for hospice referrals, care plans, home visits, equipment and billing.
Manage a hospice service in one system. Referrals become admissions, and each patient’s care plan, visits, medicines and family contacts sit on one record. Nurses, aides, social workers, chaplains and volunteers all see it. Loaned equipment, after-hours calls and charges all come from what staff have already entered.
- Disciplines, levels of care and visit types entered as your service works
- Active patient list and open care plans migrated
- Changes to forms and visit lists handled by GullySystem staff when asked
GullySystem configures this system for hospice providers, whether they run a home care team, an inpatient unit or both. Intake staff, nurses, aides, social workers, chaplains, volunteers and billing teams work from one patient record. It carries the care plan, each visit, on-call contacts, loaned equipment and the charges raised.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Referral
Intake logs the source, diagnosis, address and main caregiver, and the case is passed to a nurse for assessment.
- 2
Admission
The admission visit is completed, consent is recorded, and the medical director’s certification and first orders are attached.
- 3
Care plan
Each discipline adds its goals to the plan. Medicines, symptom guidance and the patient’s stated wishes are visible to the whole team.
- 4
Visits and on-call
Visits are assigned by area and need. After hours, the on-call nurse opens the same record and logs the call.
- 5
Team review
The interdisciplinary team reviews each patient on its schedule, and actions are given to named people with dates.
- 6
Billing and follow-up
Charges are raised from the recorded visits at the right level of care, and family follow-up is scheduled after a death.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Technician Scheduling
The day’s nurse, aide and social work visits are placed against staff by area and need, and missed visits are flagged to the coordinator.
- Document Management
Signed consent, certification and first orders are stored on the patient record, each with the date it must be renewed.
- Fixed Asset Register
Every bed, mattress and oxygen unit has its own entry showing which home it is in, when it was delivered and when it was last inspected.
- Stock Tracking and Alerts
Comfort kits and base stock are counted by item and batch, and a low or expiring item is flagged before a visit needs it.
- Service Reminders
After a death, calls, letters and group invitations are scheduled for the family and appear on the coordinator’s list when due.
- Workflow and Approvals
A referral moves through assessment, acceptance and admission, with the clinician who must approve each step named on the record.
- Invoice Management
Charges come from visits already recorded, grouped by level of care and payer, so billing staff do not retype notes.
- Roles and Permissions
Sensitive notes are shown by role, so an aide sees the care tasks while clinicians see history, medicines and wishes.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For the clinical director
See admissions, patient mix, visits completed, reviews due and recertification dates across every team.
For nurse case managers
Read your patients’ plans, plan the visit round, record notes and update medicines from one list.
For aides and volunteers
See the visits you are assigned, the patient’s preferences and the tasks to be done, and leave a short note.
For social workers and chaplains
Record family needs, practical arrangements and spiritual care, and see what the rest of the team has noted.
In billing and administration
Check visits against orders, raise charges, follow payer queries and keep the equipment list current.
The numbers the owner asks for.
- Referrals received, admitted and declined
- Visits planned, completed and missed by discipline
- Patients with certification or review dates coming due
- Equipment on loan by patient and inspection date
- After-hours calls by reason and outcome
- Charges raised by level of care and payer
- Bereavement follow-ups due and completed
Who this is built for.
- Home-based hospice teams visiting patients across a region
- Hospices with an inpatient unit or respite beds
- Providers that also run palliative care consultations
- Charitable hospices that rely on volunteers and donated equipment
- Hospice groups with more than one base or branch
When it is not the right choice.
- A single consultant who sees a few palliative patients can keep a diary and a clinic record.
- Hospital/Clinic Management System suits a general hospital better, with its wards, theatres and pharmacy.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- WhatsApp or other messaging
- Payment gateway
- Accounting software export
- Label printer
Questions owners ask before a demo.
Does it replace our clinical record?
It can hold the patient record, plans, visits and orders. Whether it replaces an existing clinical system or sits beside it is decided during implementation.
How does it serve nurses on home visits?
Yes. Nurses and aides open the day’s visit list, the care plan and the visit note on a handheld device in the home. Connectivity in the field varies, so offline needs are reviewed with you.
How does the on-call nurse see the current plan?
The same patient record opens after hours. The on-call view shows medicines, the symptom plan, recent calls and the family contact first.
Can it track volunteers as well as staff?
Yes. Volunteers have a profile with their training, clearance dates, assigned patients and the hours they have given.
Does it handle equipment on loan?
Yes. Each bed, mattress or oxygen unit is recorded against a patient and a place, with inspection dates and the return logged.
Can it prepare claims for our payers?
It prepares charges from recorded visits and attaches the orders. Submission formats differ by payer and country, so a direct link is reviewed and quoted separately.
Can our existing patient list come with us?
Yes. Current patients, open care plans and family contacts are brought in from a file or an export, and clinical staff review the list before the first day of use.
Whose property are the patient records?
The provider’s. Export format and retention are agreed when the proposal is written, with local privacy rules reviewed alongside your advisers.
What does it cost?
No price is published. Team and user numbers, plus how much set-up the service needs, shape the figure. We show a demonstration, then give a quotation.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
Related products.
See Hospice Management Software with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
- No obligation
- A reply within one business day
- Your details stay private
Start with your requirements
Seven short steps that tell us what you need. An engineer reads them before getting in touch.
Share your requirements