Tile Breakage and Unused Box Returns
Boxes crack in loading, in transit and at site, and unused boxes come back weeks later. Both are recorded against the load they belong to.
Where breakage is logged
Unused boxes coming back
A mason over-orders, a bathroom design changes, or a room swallows fewer boxes than the allowance assumed. The boxes come back to the godown, often after the invoice has been paid. A return is received against the original delivery, so the series, size and lot are known without anyone guessing. Opened or chipped boxes are taken in separately from sealed ones, because they cannot go back on the rack as good stock.
Credit and stock after a return
What the client decides
- Whether a return charge is deducted, and how much
- How many days after delivery a return is still accepted
- Who may take an opened box back into the godown
- Whether sanitaryware and fittings can be returned at all
Frequently asked questions
Is a return tied to the original delivery?
Yes. It is received against the challan, so the series, size and lot are already on the record.
Can part of a box be returned?
Loose pieces can be recorded, but they do not rejoin stock as a sealed box. How you value them is your decision.
Who bears transit breakage?
That rests on your terms with the transporter and the buyer. The record shows only what broke and where.
Does breakage show in the stock figure?
Yes. A write-off removes the boxes and keeps the reason, so the godown count and the register agree.
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