We build distribution, patient and appointment software for Mulund traders, hospitals and clinics.
Mulund trades in medicines and machinery along LBS Marg and treats the eastern suburbs from a long line of hospitals and clinics, on paper case files and order books. GullySystem builds the distribution, patient and appointment software these businesses need, from its Bengaluru office, beginning with a free technology audit.
Mulund is the last Mumbai suburb before Thane and behaves a little like both. The large pharmaceutical and engineering plants that once lined LBS Marg have mostly gone, while the distributors, suppliers and traders around them stayed.
Its other business is healthcare. Hospitals, nursing homes, diagnostic centres and clinics here draw patients from Bhandup, Nahur and across the Thane border. Most still keep a paper case file and an appointment list taken over the phone.
Where the businesses are in Mulund, and what they run on.
LBS Marg
Distributors, packaging and machinery suppliers, showrooms and offices along the main road. Orders come in by phone from retailers and are picked from a godown behind the shop.
Zaver Road and the Mulund West market
Shops, clothing stores, jewellers and restaurants serving a settled, well-off neighbourhood.
The hospital and clinic belt
Hospitals, nursing homes, diagnostic centres and consulting rooms on both sides of the station. Appointments, reports and follow-ups are handled by a receptionist with a register and a phone.
Mulund Check Naka and the Airoli side
Transport offices, godowns and trading firms using the highway and the Airoli bridge for Navi Mumbai deliveries.
Bhandup and Nahur industrial pockets
Small engineering and electrical units supplying larger companies. Job work goes out and returns on challans that are filed and forgotten.
How Mulund businesses pick and use software.
A Mulund distributor decides on one question: will the salesman actually use it. He has bought an order app once already, watched it go unused, and gone back to WhatsApp orders and a pick list.
Doctors and small hospitals buy after a staff change. When the receptionist who held everything in her head leaves, the register stops being enough and the owner starts looking.
Neither wants a long project. They want one part fixed, usually order taking or the appointment book, running within weeks, and they judge the rest of the relationship on that.
Where Mulund businesses lose time and money.
Expiry and batch details live on the strip, not in the system
Near-expiry stock is discovered when a retailer sends it back. Recording batch and expiry at goods inward gives a list of what to move this month, before the credit notes start.
Retailer orders arrive as voice notes
Each salesman sends his orders differently and the office retypes them. An order screen that opens with the retailer’s last order removes both the typing and the wrong items.
The appointment book and the billing counter disagree
Patients are added in a register, walk-ins are squeezed in, and the day’s collection is counted twice. Our hospital and clinic management system keeps the queue, the visit and the bill on one screen.
Job-work challans go out and come back short
Parts sent to a plating or machining vendor return in lots over several weeks. A challan register matching what went out against what came back shows the balance with each vendor.
What we would build for Mulund businesses.
Usually in this order, starting with whatever the audit ranks first.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreWeb and Mobile Application Development
Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreAPI and System Integration
Tally, WhatsApp, payment gateways, GST portals and your own apps sharing one set of numbers.
Learn moreReady products that fit Mulund businesses.
Each one is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then. You are not paying to build the basics again.
How the work runs from Bengaluru for Mulund.
- 01
The audit, by call
A screen-share and a look at the sheets, Tally reports and WhatsApp groups your team uses. No travel needed.
- 02
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 03
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 04
Go-live, in person when it helps
For data migration and training we can come to Mulund. Travel is agreed in advance.
- 05
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We don’t claim Mulund clients we don’t have. These are systems our team built; the way we work is the same wherever you are.
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Read the case studyQuestions Mulund owners ask before they call.
Can salesmen take orders on a phone where there is no network inside the shop?
Yes. The order screen works offline and sends the order once the phone finds a signal, which matters inside a market building. The office sees it the moment it arrives and picks it in the godown.
We are a nursing home with fifteen beds. Is your hospital system too big for us?
No, because we switch off what you do not need. A small nursing home usually runs registration, appointments, admissions, billing and a simple store, and nothing beyond that. We set it up that way and add more only when you ask.
What happens in the free technology audit?
We look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough to start. You get a report ordered by priority, and there is no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. The audit settles the scope, and the cost goes into a written proposal before any work starts.
Industries we build for in Mulund.
Elsewhere in Mumbai.
Tell us what your Mulund business runs on today.
Send a short note on the spreadsheets, software or WhatsApp groups your team depends on. We reply the same working day.
- No obligation
- We reply the same working day
- Your details stay private