Distribution, patient and appointment software for Mulund’s traders and clinics.
Mulund trades in medicines and machinery along LBS Marg and has a long line of hospitals and clinics serving the eastern suburbs. Many run on paper case files and order books. GullySystem provides distribution, batch and expiry, patient and appointment software for them from Bengaluru, working with clients remotely.
Mulund is the last Mumbai suburb before Thane. Large pharmaceutical and engineering plants once lined LBS Marg, and while many have gone, the distributors, suppliers and traders around them remain.
Healthcare is the other business. Hospitals, nursing homes, diagnostic centres and clinics draw patients from Bhandup, Nahur and across the Thane border. Many keep a paper case file and take appointments by phone.
Where the businesses are in Mulund, and what they run on.
How Mulund businesses pick and use software.
A distributor’s main question is whether the salesman will use the system. An order app that goes unused leaves WhatsApp orders and a pick list in place. Adoption on the road decides the outcome.
Doctors and small hospitals often look for software after a staff change, when the receptionist who held the details leaves and the register stops being enough. The owner then needs a shared record.
Both groups usually want one part fixed first, such as order taking or the appointment book. GullySystem works on that part remotely from Bengaluru. The rest is scoped after it.
Where Mulund businesses lose time and money.
Expiry and batch details are not in the system
Batch and expiry are printed on the strip and rarely recorded, so near-expiry stock surfaces when a retailer returns it. Returns come as a surprise. Recording batch and expiry at goods inward gives a list of what to move this month, before credit notes are raised.
Retailer orders arrive as voice notes
Each salesman sends orders differently, and the office retypes them into the billing system. Every order is typed twice. An order screen that opens with the retailer’s last order removes the retyping and reduces wrong items, and the office sees each order as it is placed.
The appointment book and the billing counter disagree
Patients are added in a register and walk-ins are squeezed in, so the day’s collection is counted twice. Totals differ by evening. The hospital and clinic product keeps the queue, the visit and the bill on one screen, so the count is made once.
Job-work challans return short
Parts go to a plating or machining vendor and return in lots over several weeks. Balances are hard to see. A challan register matching what went out against what came back shows the balance with each vendor at any point.
What we would build for Mulund businesses.
Usually in this order, starting with whatever the audit ranks first.
ERP, CRM and Business Software Implementation
One record of stock, orders, customers and accounts, set up so your team opens it every day.
Learn moreWeb and Mobile Application Development
Web and mobile apps for customers, field staff and dealers, built to work on ordinary phones.
Learn moreBusiness Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreAPI and System Integration
Accounting software, WhatsApp, payment gateways, tax portals and your own apps sharing one set of numbers.
Learn moreA product already built for Mulund businesses.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
Hospital/Clinic Management System
Appointments, OPD queue, patient records, billing, medicine stock and staff rosters for clinics and small hospitals, set up around your doctors and departments.
How the work runs from Bengaluru for Mulund.
- 1
The audit, by call
A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to Mulund. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
The work we have published.
We don’t claim Mulund clients we don’t have. These are systems our team built; the way we work is the same wherever you are.
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PG management software where allocation, rates and invoices are derived from bed-level occupancy and not maintained in parallel spreadsheets.
Read the case study School transport servicesSAM Tours: school transport on a single ledger
Registration, fee collection, routing and finance write to the same records, closing the gap between journeys run and fees collected.
Read the case study Microfinance and Self Help GroupsVikasa RDO: making SHG loan recovery auditable
Loan proposals, recoveries and commissions sit on one record, with a person attached to every state change, so a business handling a bank’s money can show where each rupee went.
Read the case studyQuestions Mulund owners ask before they call.
Can salesmen take orders where there is no network inside the shop?
Yes. The order screen works offline and sends the order once the phone finds a signal, which matters inside a market building. We trace one salesman’s beat on paper before the screen is drawn, and the office sees each order on arrival and picks it in the godown.
Is the hospital system too big for a nursing home with fifteen beds?
No. Modules that are not needed are switched off. A small nursing home usually runs registration, appointments, admissions, billing and a simple store, and more can be added later.
What happens after I share my requirements?
An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.
Industries we build for in Mulund.
Elsewhere in Mumbai.
Tell us what your Mulund business runs on today.
Send a short note on the spreadsheets, software or WhatsApp groups your team depends on. We reply the same working day.
What happens after you share your requirements
- A senior engineer reads your answers. Nobody phones first.
- Within one business day you get a written note: what we understood, what we would start with, and the questions we still have.
- If it fits, a proposal follows with the order of work, what we need from you and what you receive at each step.
- No call is booked and nothing is paid until you have read the note. Your details stay with us.
Start with your requirements
Seven short steps that tell us what you need. A senior engineer reads them before anyone gets in touch.
Share your requirements