One connected system for repair requests, visits, van stock and invoices.
Handyman requests, quotes, visit schedules, van stock, snag lists and invoices live together, so no dripping tap or loose hinge slips between calls. From the first call to the last payment, a job keeps its address, photographs, parts fitted and hours worked. Handymen see their own stops on a handset. Landlords and agents get one statement for the period.
- Your own task list, hourly rates and call-out charges loaded as you price work
- Existing customers, open jobs and outstanding invoices brought over
- Later changes to tasks and rates made by GullySystem staff on request
Handyman and home repair firms use Handyman Management Software, configured by GullySystem, to run requests, quotes, call-outs and invoices. Each job carries its address, photographs, parts used and hours spent. Handymen see their stops on a handset. Fixings taken from the van, a landlord’s repeat bookings and any snag visit all attach to the original job.
What goes wrong before the software.
How the work flows through it, step by step.
- 1
Request
A request arrives by phone, form, message or email. The office notes the address and kind of work. Photographs of the leaking tap, cracked tile or stained ceiling that the customer texts over are filed with the job.
- 2
Quote or booking
A fixed-price task such as hanging a door is booked at once. A larger job like boxing in pipework is quoted from the task list and hourly rates, and the customer accepts, asks for changes or declines.
- 3
Schedule
The call-out is assigned by skill and postcode. The handyman sees the address, the key safe code and the history of that flat on a handset.
- 4
Visit
Parts used, hours spent and photographs are recorded on the job. Plaster left to dry, filler to sand or a part on order becomes a return trip with its own date.
- 5
Invoice and payment
The call-out record turns into the invoice. Card or cash taken at the door is posted on site. Account customers receive an invoice, and letting agents get a monthly statement covering each flat.
- 6
Follow-up
A reminder or check-in message follows the job. Yearly work such as testing smoke alarms or renewing bath sealant is booked from the same record, so repeat custom needs no fresh phone call.
What is inside.
Every module can be switched on, left out or changed to match how your team already works.
The business modules it is built from.
Each one is also available on its own, or inside a system built for you.
- Lead Management
Each request is logged with its channel, address and photographs, so nothing is lost between calls, forms and messages.
- Estimate/Quotation Management
Quotes are built from fixed-price tasks and hourly rates, sent to the customer for acceptance, and every revision stays on file.
- Technician Scheduling
Stops are matched to each handyman by skill and area, and the day’s list opens on his phone with access notes.
- Job Cards
One job card holds the complaint, the work done, hours spent and photographs, and it closes only when the visit is finished.
- Stock Tracking and Alerts
Fixings and fittings are issued to vans and used against jobs, and a reorder alert appears when a common line runs low.
- Invoice Management
An invoice is raised from the visit with the tax lines set for your country, and payments are posted against it.
- Service Reminders
Return visits and annual checks are dated at the end of each job, and a reminder goes to the customer before they fall due.
- WhatsApp, SMS and Email Notifications
Booking confirmations, arrival windows and completion notes leave the job record by email, SMS or a messaging app without anyone retyping them.
How we would put it in.
Setup, data migration, integrations and anything built on top.
One system, each person sees their part.
For owners
See call-outs booked, quotes open, invoices unpaid, jobs per handyman and fixings, mastic and plasterboard used against billing.
For the office
Log requests, book call-outs, price quotes from the task list, raise invoices and send landlord statements.
For handymen
Open the day’s stops on a handset, add photographs and fixings used, collect the card payment and close each call-out at the door.
For landlords and agents
Approve quotes under an agreed limit, see repairs made at each flat and read one statement for the month.
The numbers the owner asks for.
- Requests received by phone, form and message, with status
- Call-outs completed per handyman, per postcode and per day
- Quotes sent, accepted and declined, with call-out charges
- Grout, mastic, sash cord, hinges and fixings used per job and per van
- Unpaid invoices by tenant or agent, oldest first
- Landlord statements by flat and by period
- Snags and return trips still open
Who this is built for.
- Handyman businesses that send several people to hang doors, fit curtain tracks, regrout tiles and assemble flat-pack wardrobes each day
- Home repair firms that take calls from landlords, tenants and letting agents
- Property maintenance companies that look after rental blocks, student lets and holiday flats
- Small firms that stock a van with fixings, silicone, architrave and ironmongery and call at many addresses
- Owners who do the work and want quotes, diaries and invoices kept in one place
When it is not the right choice.
- A single handyman with a few repeat customers can manage with a calendar, a notebook and an invoice template.
- Kitchen fitters, extension builders and renovation firms are better served by Home Improvement Management Software, and electricians or plumbers may want a system built for their own trade.
Adapted to your business before it goes live.
You are not handed a login and left to it. The product is set up around your records, your people and the tools you already use.
Works alongside
- SMS
- WhatsApp or other messaging
- Card payment gateway
- Accounting software export
Questions owners ask before a demo.
Is it for one-off repairs or repeat landlord work?
Both. A one-off repair is a short job with a call-out charge. A landlord account groups many flats, approval limits and one monthly statement. Both end in the same visit record.
Can we quote small jobs at a fixed price?
Yes. Common tasks such as hanging a door or fitting a curtain track sit in a list with a price or hourly rate and a minimum call-out. A job outside the list is quoted line by line.
Can a handyman use a phone at the job?
Yes. A handyman opens his stops, adds photographs and fixings used, and closes each visit. It needs a connection, so in a basement flat with no signal the entries wait until he is back in range.
Does it track van stock?
Yes. Items are issued to each van and used against jobs, with reorder levels for silicone, hinges and washers. It is a count by item, not a scan of every screw.
Can invoices include local tax?
Yes. Labour and parts can carry different tax lines on one invoice, matching the rules where you trade. Your accountant remains responsible for returns.
Can we send customers a booking confirmation?
Yes. Confirmations, arrival windows and completion notes go out by email, SMS or a messaging app. The wording is set with you.
Can existing customers and open jobs be moved?
Yes. Tenant lists, flat addresses, jobs in progress and invoices still owed come in from your spreadsheets. Someone in the office compares a sample with the originals.
Who owns the data?
You do. Your quotation spells out the file layout you get back for visit and customer records, agreed before the job starts.
What does it cost?
We do not publish a price, because it rests on headcount and on how the system is arranged for you. A demo with sample call-outs and invoices comes first. The figure follows in writing.
Does it know where each handyman is?
No. There is no vehicle or phone tracking. The office schedules stops by postcode, and the handyman marks each visit done on his handset.
Wondering what it costs? Six questions give you a written scope and the buckets any quote should separate.
Businesses that use this.
See Handyman Management Software with your own data.
Tell us how you run things today. We’ll show you the parts that matter to you and say plainly what would need changing.
- No obligation
- A reply within one business day
- Your details stay private
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