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GullySystem
Industry category · Business services

Run each client’s monthly cycle, papers, due dates, staff time and fees from one record.

Recruitment, staffing, payroll, facility, security, accounting, tax, secretarial, marketing and consulting firms sell skilled work or deployed people to many clients. Each client has a monthly or yearly cycle, with papers to collect, dates to meet and a fee to bill. Status usually sits in a sheet that one partner understands. These firms need one record per client, job or placement, with owners, dates and fees attached.

At a glance

Twelve trades share this group, from recruitment and manpower agencies to payroll providers, facility and security companies, accountants, tax consultants, company secretaries, marketing agencies and business consultants. The product is a person’s work, delivered to a client against a contract or a mandate.

Two shapes of work appear. Some firms deploy people at client sites, such as guards, housekeepers and loaders, and bill from attendance marked at each post and counted at the month’s close. Others run a monthly or yearly cycle for each client, such as payroll, GST and ROC filings, bookkeeping or a retainer, and bill from deliverables. In both, the fee depends on counting work the firm has already done.

The same weak points repeat. Papers arrive late and in pieces. Status is kept in a tracker. Hours and extras are not set against the fee. Filing, payment and the final say stay with portals, banks and clients, so the firm’s own record has to show what was asked, what was sent and what was done.

18 trades in this group
The trades

Software for each kind of business services business.

Recruitment agencies

A recruitment agency earns its fee on joining day and keeps it only if the candidate is still there when the replacement window closes. Recruitment Agency Management Software holds the mandate and its fee terms, and moves candidates from sourcing to joining. A duplicate submission is flagged before the client spots it, and the replacement window counts down on every placement. The DSR is built out of the pipeline instead of typed again at seven.

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Staffing and manpower agencies

Staffing and manpower agencies deploy housekeeping staff, loaders, drivers, data entry operators and guards at client sites, and some also place permanent hires. Attendance arrives from each site in its own format. The software keeps associates, client contracts, deployment, attendance, client billing and the wage sheet on connected records, so the month closes from one set of duties.

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HR consultancies

An HR consultancy’s month is a run to the payroll cut-off and the PF, ESI and professional tax dates, with thirty clients each sending attendance their own way. The employee records product holds client staff, attendance and leave, and hands each closed month to your payroll software. A calendar of every payment and return date, with filing status, is built around it.

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Payroll service providers

Payroll service providers run salaries for many clients from attendance in a dozen formats, Excel salary templates and the government payroll and social-security portals. A multi-client payroll workflow is built around your own process. It would give one import per client, one approval trail, and statutory files in each portal’s layout.

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Facility management companies

Facility management companies run soft services and technical services across client sites, and each site usually reports through its own Excel and WhatsApp group. The facility management software holds the muster, daily checklists, complaint tickets and consumable indents for every site in one format, with site-wise contract billing ready at month end.

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Security agencies

Security agencies put guards on posts across many sites and shifts. Billing, wages, PF and ESI all depend on attendance that reaches the office as gate registers and WhatsApp photos. The system runs the roster, the muster, the reliever pool and post-wise billing, so the same duty becomes the invoice and the wage sheet.

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Accounting and bookkeeping firms

An accounting or bookkeeping firm writes books, reconciles banks, prepares sales tax, VAT or withholding workings and sends monthly reports for dozens of small clients. Papers arrive on WhatsApp, work sits in each accountant’s head, and billing is remembered late. Practice management software holds the client list, the monthly checklist, the paper requests and the fees, and reconciliation software handles the bank match.

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Chartered accountant firms

Chartered accountant firms run indirect tax, withholding, income tax, company filings and audit work on accounting software, government portals and an Excel tracker, with client documents arriving on WhatsApp. The practice layer adds jobs by due date, document requests with counted reminders, staff time against fees and a partner view of what is stuck and why.

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Tax consultants

Tax consultants file income tax and indirect tax returns from portal logins, a client register with tax numbers, and documents sent as messaging photos, so papers arrive late and fees arrive later. A client, document and filing tracker built for a tax practice puts that in order, from the first reminder in June to the fee still unpaid in October.

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Company secretaries

Company secretaries track ROC due dates in Excel, keep DSC tokens in a drawer and chase documents on WhatsApp, so filings bunch up around September. A compliance calendar and a workspace per company record every annual and event-based form due, every document asked for and every reminder sent. The filing reference and the payment receipt go back against the filing once you file.

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Digital marketing agencies

Digital marketing agencies run on monthly retainers, content calendars and approvals that sit in WhatsApp groups, so extra work never reaches the invoice. The agency software counts each deliverable against the signed scope of work, keeps approvals and revision rounds beside the post, and keeps recharged ad spend apart from the fee. Hours by account sit beside each fee.

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Business consultants

A consulting practice sells time and judgement, and both are hard to see until an engagement has overrun. Each engagement’s scope, milestones and hours would be tracked in a system built around the practice. Client documents would sit in one place with a checklist of what is still due. Fees would be billed by retainer, by milestone or on time and materials. Travel and other spend charged to a client runs on the expense management product.

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Government contractors

B2G contractors win work from public buyers through tenders, bids and framework agreements, then deliver against fixed terms and report back. The software holds opportunities, bid reviews, contracts, deliverables, subcontractors and invoices together. Each contract line carries its own cost and billing record.

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Delivery companies

Delivery companies collect parcels, sort them in a hub and send riders and drivers out on runs. The software holds bookings, manifests, run sheets, scans, proof of delivery, cash on delivery and customer invoices on one waybill record. Failed attempts and rider payouts are both read from those same entries.

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Mergers and acquisitions firms

Mergers and acquisitions firms advise owners on selling a company, buying one or merging two. The software holds mandates, target and buyer lists, outreach, confidentiality agreements, due diligence requests, data room files and fees. Each deal keeps its own contacts, stage and document trail.

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Publishers

Publishers acquire manuscripts, edit and design them, print or release them and sell through distributors, shops and subscriptions. The software holds the title catalogue, editorial schedule, author contracts, print orders, stock, trade orders, returns and royalties. Each title keeps its own cost and sales record.

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Translation and interpretation services

Translation and interpretation firms handle documents, languages and people at the same time. Project managers brief linguists by email, count words in spreadsheets and chase invoices somewhere else. The software for these firms holds each job with its language pair, word count, linguist, reviewer and deadline. Interpreting bookings, linguist payments and client invoices sit on that same record.

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Environmental testing laboratories

Environmental testing laboratories test water, soil, air and waste samples for industrial plants, consultants and local authorities. Samples are logged on arrival, split across methods and analysts, and reported against limits. The laboratory software holds each sample with its chain of custody, holding time, instrument run and result. Quality control checks, reviewer sign-off and the final report stay linked.

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What they share

Where these businesses lose time and money.

Papers arrive late and in pieces

Attendance, bills, bank statements and resolutions come by email, chat and courier in each client’s own format. The month waits for them.

Status lives in a tracker nobody trusts

Several people edit the sheet at different times, so a partner cannot see which client is stuck and why. Deadlines pass without notice.

Extra work never reaches the invoice

A notice reply, a revised return, a seventh reel or a request outside the retainer is done to keep the client happy. The fee stays where it was.

Hours are not recorded against fees

Nobody can say what a client costs in staff time, so renewal prices are set by feel. Overload stays hidden too.

Proof sits in inboxes and folders

The acknowledgement, the signed approval, the attendance behind an invoice line and the registers a client audits are kept in several places. Finding one takes a search.

What the software does

What we build across business services.

One record per client, with terms

Record each client with its registrations, contract or fee terms, the services bought and the person who owns the relationship, so every job, bill and query starts from the same page.

A calendar of recurring work

Raise the same set of tasks for every client each month or year, with an owner, a reviewer, a due date and a status. A partner then sees what is stuck without asking anyone.

Document requests with counted reminders

List the papers each client owes, let the client upload against that list, and count every reminder sent, so a late filing can be traced to who was asked and when.

Duty and attendance counted once

For deployed staff, record each duty at the site on a phone. Build the client invoice and the wage sheet from that same count, with the site’s attendance opening from any invoice line.

Scope counted against delivery

Count deliverables, milestones and hours against the signed scope, and flag extras for billing, so a talk about scope starts from a number and not from memory.

Proof filed against the job

Store the acknowledgement, challan, filed copy, approval or signed attendance on the job it belongs to, so a notice or a dispute is answered from that record.

Common questions

Questions business services businesses ask.

Can one product serve every firm in this group?

No. Practice firms, deployment agencies, recruiters and marketing agencies run different cycles. The CA practice product fits accountants, tax consultants and company secretaries, and the security and employee records products fit deployed staff. The rest are built to order.

Will it file returns or make us compliant?

No. Filing stays on the government portals, and the rules for payroll, PF, ESI or registrations are for your accountant or adviser to read and apply to your clients. The software holds the figures, the status and the proof of what was filed.

Should a small firm use a task tool or a CRM instead?

Often, yes. A task tool or a CRM suits a solo consultant or an agency whose only problem is task tracking. Custom work helps when several people share clients and the hours have to tie to billing.

Who can see a client’s papers and salary data?

Staff see only their assigned clients. Partners see all of them, and every export is logged. The rules are agreed during implementation.

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