Cook to the exact count of subscribers eating tomorrow, and pack every box by round.
Tiffin services run on a daily subscriber list that changes every evening with pauses, extra boxes and new starts. The tiffin product holds plans, the daily menu, diet variants, rounds and box returns together. Prepaid balances and renewals follow from the deliveries made.
A tiffin service sells a daily habit. Subscribers choose a plan, a diet and a delivery slot, and the kitchen cooks to that count before the first round leaves. A pause received at nine at night changes how much rice is cooked at five in the morning, and the cook has to know it. Dawn is the deadline.
Most owners keep the list in a phone, a notebook and a chat group. Three people then work from three versions of it. The versions drift apart each night. Whoever cooks counts one thing, the packer another, and the rider finds a locked door or an extra box left over.
Changes arrive overnight by call, message and the subscriber page. Someone reads them each morning and edits a sheet before the cooks start. It is slow work. The cook is then handed a count for each dish and each diet. Examples are no onion, low oil, a fasting day or a bigger portion, and the extras are added in by hand.
Packers fill the boxes at the counter and sort them into bags by round. Each bag carries a name, a flat or office and a slot. Riders take a round each and collect yesterday’s empty boxes at the same stop. A missing box or a wrong bag is found at the door, not before. Then the call comes.
Payment is a month, a week or a set of prepaid meals. Balances run down with each delivery, and a plan can end without anyone saying so. The owner learns at month end which plans lapsed, who still owes and how many steel boxes never came back from the offices and flats on the long weekday rounds.
What goes wrong for tiffin services without a proper system.
What we would build for tiffin services.
Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.
A requirements checklist for tiffin services.
What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.
A product already built for tiffin services.
It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.
Tiffin Service Management Software
Subscriptions, pauses, daily kitchen counts, packing lists, delivery rounds, steel box returns and prepaid wallets for tiffin services that cook to a count.
The business modules tiffin services use most.
Each one is also available on its own, or inside a system built for you.
The services behind it.
Business Process Automation
Approvals, reminders, follow-ups and reports that run on their own instead of on someone remembering.
Learn moreWhatsApp Business API and Chatbots
WhatsApp Business API work covers number onboarding, template approval, opt-in records and a chatbot with human handover, all set up under the client’s own Meta account. It connects WhatsApp to a CRM, billing or booking system, so every message is sent from an existing record and every reply is written back. It suits businesses that already take orders, payments or bookings in chat.
Learn moreData Migration and Moving Off Spreadsheets
Data migration and spreadsheet replacement covers auditing existing files, cleaning and deduplicating records, loading them into a new system and reconciling the loaded result against known totals. Both systems then run side by side before cutover. Originals stay untouched.
Learn moreHow the work runs from Bengaluru for your city.
- 1
The audit, by call
A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.
- 2
A written proposal
Scope, what we build first and the cost, agreed in writing before anything starts.
- 3
Build in short rounds
Working screens shared every few weeks. Your team tests them from your own office.
- 4
Go-live, in person when it helps
For data migration and training we can come to your city. Travel is agreed in advance.
- 5
Support online
Fixes, changes and hosting handled remotely by the same team that built it.
Software we have built and run.
We only name clients whose work is published. These are systems our team designed, built and supports.
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Read the case studyQuestions tiffin services ask before they call.
Can a subscriber pause or add a meal from a phone?
Yes. Pauses, skips and extra boxes are entered before the cut-off the kitchen sets, and the next day’s count changes straight away. Whether subscribers use a page, a message or only a call to the owner is decided during set-up.
Does it plan delivery routes by itself?
It groups stops into the rounds you define and prints the packing order for each rider. Map-based route optimisation is not in the base product and would be quoted separately for a larger fleet.
How are steel boxes and deposits handled?
Each box issued is logged against the subscriber with a deposit line, and each empty collected is ticked at the stop. Unreturned boxes show on a list, so a refund rests on the register and not on memory.
We cook for forty subscribers. Is a spreadsheet enough?
Often yes, for a while. When diet variants, pauses and several rounds begin to clash, a shared list starts to matter. Tell us how many diet variants and pauses you handle, and we will say if a shared list is due.
What happens after I share my requirements?
An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.
How much will the software cost?
We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.
Related industries.
Part of a wider group.
Tell us how your business runs today.
A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.
- No obligation
- A reply within one business day
- Your details stay private
Start with your requirements
Seven short steps that tell us what you need. An engineer reads them before getting in touch.
Share your requirements