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GullySystem
Field Services · Software for air conditioner service companies

Every unit, gas top-up and seasonal visit on one site record.

An air conditioner service company looks after split units, window units, cassettes and ducted systems in homes, offices and shops. The software holds each indoor and outdoor unit against its site, with refrigerant type, last gas top-up and next visit. Installations, breakdown calls and seasonal plans run from one register. Technicians carry their rounds on a phone.

At a glance

Air conditioning work peaks in a few hot weeks and goes quiet for months, so a company may hold several hundred service plans, each with its own unit count and gas type. Phones ring hardest when every technician is booked. A notebook calendar cannot hold that load.

Air conditioner service software keeps the unit, not just the customer, as the main record, with model, tonnage, refrigerant, installation date and every visit on one page. Share your requirements, and each split unit can be followed from installation through its first chemical wash and gas check, with the gas weight and readings of each visit logged against it.

How the work runs today

A new job starts as a site survey. The estimator measures the line set between indoor and outdoor units, checks the drain path and the power point, and quotes copper pipe, bracket, wiring and labour. The crew mounts the units, flares and tests the line, then records the vacuum and the gas pressure before handover.

Service work is mostly seasonal. Before summer, crews wash filters and coils, check the run capacitor and the fan motor, and top up gas where the suction reading is low. Breakdown calls land on the hottest days with a tripping breaker or a unit blowing warm air. Plan customers expect a visit on schedule while others pay per call. The mix is hard to juggle.

Where it breaks

What goes wrong for air conditioner service companies without a proper system.

Unit details are not written down

A customer says the AC is the white one in the bedroom. The technician arrives without the tonnage or the gas type, then must go back for the right cylinder or capacitor. A wasted trip.

Seasonal visits cluster and collide

Fifty plan customers need a coil wash in the same fortnight, and the schedule is a spreadsheet nobody updates, so some sites are visited twice while others are not visited at all.

Gas top-ups have no trail

Refrigerant is drawn from a cylinder into a unit and the weight is noted on a slip. A unit that leaks at a flare joint every summer looks like a new problem each time.

Installation extras surprise the customer

Extra pipe length, a taller stand or a core cut through a wall is agreed at the door, and the final bill then differs from the quotation. The customer objects. Trust slips.

Plan renewals lapse quietly

A plan ends in April and nobody calls. The customer books a rival before the first heatwave, and the owner finds out only when the diary stays empty through May.

What the software does

What we would build for air conditioner service companies.

Named the way your team already talks about the work. We start with whichever part the audit shows is costing you most.

Site and unit register

Hold every indoor and outdoor unit by site, with brand, tonnage, refrigerant, installation date, warranty end and the contact who lets the crew in.

Installation survey and quotation

Record pipe run, stand, drain route and wall work found at survey, then price copper, insulation, cabling and labour from your own list.

Service and breakdown calls

Log each call with the symptom, the unit concerned and the urgency, then dispatch the nearest free technician with the unit details already open on his phone.

Seasonal plan schedule

Plan filter, coil and drain pan visits for hundreds of units across the weeks before summer, balanced across crews and sites.

Gas and spares log

Record refrigerant drawn per unit by cylinder and weight, with capacitors, contactors, fan motors and pipe lengths issued from the van or the store.

Visit report and readings

Capture gas pressure, temperature drop, current draw and the checks done, with before and after photographs of the evaporator coil.

Plan renewals and reminders

List plans ending in the coming weeks and send reminder messages before the first hot spell arrives, so that renewals close while the diary still has room.

Before you talk to a supplier

A requirements checklist for air conditioner service companies.

What to cover, which reports to ask for and what to put to every vendor, ready to print or save as a PDF.

Open the checklist
Ready product

A product already built for air conditioner service companies.

It is adapted to how your business works before it goes live, and anything your trade needs that it lacks is added then.

Air Conditioner Service Company Management Software

Unit register, installation jobs, breakdown calls, gas and spares log, seasonal service plans and renewals for air conditioner service companies.

See the product
Solutions inside

The business modules air conditioner service companies use most.

Each one is also available on its own, or inside a system built for you.

How it works

How the work runs from Bengaluru for your city.

  1. 1

    The audit, by call

    A screen-share and a look at the sheets, accounting reports and WhatsApp groups your team uses. No travel needed.

  2. 2

    A written proposal

    Scope, what we build first and the cost, agreed in writing before anything starts.

  3. 3

    Build in short rounds

    Working screens shared every few weeks. Your team tests them from your own office.

  4. 4

    Go-live, in person when it helps

    For data migration and training we can come to your city. Travel is agreed in advance.

  5. 5

    Support online

    Fixes, changes and hosting handled remotely by the same team that built it.

Common questions

Questions air conditioner service companies ask before they call.

Can it hold several units under one customer?

Yes. A building owner may have forty split units across floors, and every unit carries its own tonnage, refrigerant and visit history. The contract can invoice them as one bundle.

How does the refrigerant log work?

The technician records the cylinder used and the weight drawn for each unit. Over several visits you see which units keep needing gas. Your senior technicians decide how refrigerant gets handled.

Do technicians need to be online at every site?

The phone view needs a connection. Deep in a plant room or basement there may be no signal. A job report can be finished on the stairs outside, and it reaches the office the moment the phone finds signal again.

What does the system cost for a mid-sized company?

Pricing follows how many technicians you field, how many sites hold service plans and how many branches run. Your own unit list goes into a live walkthrough, and then a document with the figure reaches you.

What happens after I share my requirements?

An engineer reads what you send and replies within one business day. We then look at the software, spreadsheets and WhatsApp groups your business runs on today and write down what works, what slows your team down and what is missing. A demo login, a screen-share or a few screenshots are enough. You get a short written summary ordered by priority, with no obligation to hire us afterwards.

How much will the software cost?

We don’t publish a price, because it depends on what the system has to do. That first review settles the scope, and the cost goes into a written proposal before any work starts.

Category

Part of a wider group.

Talk to us

Tell us how your business runs today.

A few lines on your spreadsheets, software and WhatsApp groups is enough. We reply the same working day.

  • No obligation
  • A reply within one business day
  • Your details stay private

Start with your requirements

Seven short steps that tell us what you need. An engineer reads them before getting in touch.

Share your requirements